Hotels in Susukino, Sapporo

I didn't give you the password at the common entrance and I couldn't contact Trip.com. I couldn't help but ask other residents to find out. I don't know what happened on a hot day. It's really the worst response. The hostel itself is mediocre I don't want to use it again.

Excellent stay! The room was super luxurious and spacious, and spotlessly clean. They had all the amenities you could need, and the bedding and pillows were fresh. Service was great, very polite. Plus, you can charge your devices in the lobby, and it's really close to the park.

Perfect location as is very convenient and walkable distance to many places. Will definitely return to stay when visit Sapporo. Room and toilet are very clean and looks like new. We stay for 4 nights. Staff are friendly and very helpful. We also enjoyed the complimantary coffee at the reception area. You may loan from hotel.some essential items example hair straighteners, nail clipper, cables. Keep up the good work.

You can find this hostel by typing ”theatel” into Google Maps, and the navigation is pretty accurate. It's located on the third floor of a building with two entrances. One entrance has ”F-45” written on it, and there's a floor directory next to it (with the hostel's name listed on the 3rd-floor section). The other entrance has a huge 'egg' shaped sculpture in front of it. Near this egg sculpture, you can see the famous landmark beer billboard (featuring an old foreign man's face). You can also see the hostel's name when you enter the building from behind the egg sculpture. Take the elevator to the third floor, and after exiting, turn right to find the front desk. Sometimes the front desk is unattended, but there's a tablet nearby with a QR code. Just scan it with your phone's camera to self-check-in (you'll need to enter a four-digit reservation code). The female-only section has a code-locked door (I received the code on my phone during self-check-in, and also in the email I provided when I made the reservation). After entering the code, there are two more doors: one leads to the accommodation area (my capsule bed was very clean and soft, came with two hangers, a bath towel, a blackout curtain at the entrance, a power outlet by the headboard, an overhead storage cabinet, a box of tissues, and a pair of indoor slippers at the foot of the bed). The other door leads to the washroom area (which I thought was cleverly designed). The innermost part has several shower stalls + changing areas, all equipped with shower gel and shampoo. Outside of that, there are a few coin-operated washing machines, and further out, two rows of sinks. There are stools under the sinks, and hand towels and hairdryers on top. Next to the sinks, in a separate area, are several toilets. The entire washroom area was very clean, and I actually found the toilet paper quality to be quite good. Perhaps influenced by the widely held belief about 'quiet Japanese society,' the entire hostel was very quiet. I booked and paid in advance through an online platform, so I didn't have to pay anything extra from check-in to check-out. On the wall above the foot of my capsule bed, there was a 'check-in guide' (with the Wi-Fi name and password, and a check-out QR code). You need to check out before 10 AM by scanning the code and confirming. I was very satisfied with my stay.

This was my second stay here. It's super easy to get to from Sapporo Station; just take Exit 1 at Nakajima-Koen, cross the traffic lights, and you're there. They have a hot spring and breakfast, and even if you don't book breakfast, it's only 500 yen. The best part is the afternoon tea 🍵 – it's perfect for sipping coffee ☕ and relaxing. Definitely avoid the smoking rooms; they smell terrible and haven't been renovated. Plus, they're smaller than the single rooms and about 100 yen more expensive, which isn't worth it. However, the location is great for getting around on the Namboku Line (green line).

The room was quite new, and the service was excellent. The room was spacious and well-stocked with amenities. The staff's attitude was also very good, making for a thoroughly satisfying experience. I'll definitely visit again. The stay was very pleasant, and everyone had a great time interacting.

The bathroom and other areas were very well cleaned. It was fine if you just wanted to sleep, but there was a simple desk so I don't think it was suitable for work.

I am extremely disappointed with the service and the misleading room information provided by this property. I specifically booked a twin room with two double beds. However, upon arrival, the room only had one double bed. This is completely different from what was advertised and what I paid for. When I contacted the property to raise this issue, they insisted that the room has two double beds and can fit four people. In reality, there was only one double bed and a sofa. Later, the person in charge claimed the sofa could be used as a sofa bed. This is not the same as having two double beds. This is misleading advertising and very unprofessional. If the room only has one double bed and one sofa bed, it should be clearly stated. Customers should not have to find out the truth only after arriving. Very poor communication and unacceptable service. I would not recommend this property to others.

It's conveniently located just a few minutes' walk from Nakajima Park Station and also a few minutes' walk from Susukino. While the building and facilities feel a bit dated, the toilets have been replaced, various services are available, and the front desk staff are very polite, resulting in a high level of satisfaction. The showers in the public bath were good, but unfortunately, the bathwater was lukewarm...

Right downstairs is the Susukino subway station, and just one block away is Tanukikoji Shopping Street, so finding food is no problem at all. They have a heater and a water-cooled air conditioner, which is a nice touch.