5-Star Hotels in Sapporo

This is by far the best onsen hotel I've ever stayed in! It's located around Jozankei town, with a shuttle bus service from Sapporo, making it very private and quiet. The room is spacious enough, and the private onsen is excellent – my skin felt so smooth after a soak. The bedding was comfortable, and the pillows were quite high-tech. The floor-to-ceiling windows offered a healing view of the snowy landscape, and if you're lucky, you might even spot a raccoon! The service was top-notch, patient and enthusiastic. I have to rave about the food at this hotel; the Italian dinner was incredible, every dish was superb, using seasonal local ingredients and beautifully presented. After dinner, you can even take some rice balls, desserts, and drinks back to your room. The hotel has a smoking room and vending machines, so you don't have to worry about going hungry. I'd love to come back again in the summer if I get the chance.

This hotel is probably the best and newest onsen hotel in Jozankei, and it comes with the highest price tag too. It's a boutique hotel with a limited number of rooms, making it very quiet, uncrowded, and private. There are staff members who speak Mandarin and Cantonese, which was very convenient. Both breakfast and dinner were extensive, featuring fresh and high-quality ingredients. We had a relaxing and pleasant three-night stay. Thank you!

Location-wise, this hotel is perfectly situated within a shopping mall in downtown Sapporo. Downstairs, you'll find plenty of dining options, shops, and convenience stores, all super handy. Attractions like Tanukikoji Shopping Street are also within walking distance. The hotel reception is on the 7th floor of the mall. As it's in the city center, you do hear some street noise at night, including police cars and ambulances, but with earplugs, it barely affects your sleep. They offer a triple room (which includes an extra small bed by default) that's great for families of three. This time, we stayed on the 17th-floor premium level, and the room was quite spacious. Breakfast ends a bit early (before 10 AM); we stayed for six days and didn't make it to breakfast once... For guests who love to sleep in, there's really no need to book breakfast. The hotel's service is excellent; almost every time we requested something to be sent to the room, it arrived promptly. Housekeeping was also very thorough every day.

A renowned 5 ⭐️ hotel conveniently connected to the Sapporo JR station within 10 mins straight stroll. The Daimaru shopping mall 🛒🛍️ is situated right above for tax free retail shopping. The hotel looked 👀 grand & posh, & bit pricey, probably because it coincided with the Sapporo Snow & Ice Festival ⛄️❄️🧊 which is within short walk to Odori Park. With special access to the Club floor privileges, we enjoyed additional pampering F&B indulgence 🍷🧀🦐 . The hotel room is big & spacious but the overall facilities & decor are a bit nostalgic. The service is good👌 Sadly not much nightlife in this area, in comparison to Susukino area which comes to life @ night with more oishi eateries & great shopping 🛒 🛍️

The room was large and clean, and the hot spring facilities were excellent with a huge space. Dinner offered a wide variety of dishes, including unlimited domestic Japanese wagyu beef grilled fresh on the spot. For the same amount of steak, I would pay 10,000 yen for just 6 small pieces at Hokkai-En Yakiniku in Niseko town. The pizzas were also made to order. They even poured champagne from a brand new bottle into clean glasses for us. And the price was very reasonable; I even wondered if there was a mistake in the bill, haha! 😄

The location is quite good, just 1 hour ride from Sapporo city centre! And they got the shuttle to pick up! The overall environment is nice, and walkable distance to various nature area! The only improvement area is either having more staff knowing English or having some display explaining in English, which would make things easier for both parties.

This onsen hotel is definitely worth the price. The environment and hygiene are excellent, and the room layout is fantastic. The yukata was the most comfortable I wore during my Hokkaido trip. The service was absolutely superb, especially the proprietress at the Kaiseki restaurant, Shoan. She was incredibly elegant and generous, giving us an authentic and meticulous Japanese service experience. The private onsen with a fee had average views. The outdoor public onsen was closed on the day of my stay due to cold weather. The indoor onsen, for a hotel of this price point, was quite ordinary. Therefore, I wasn't entirely satisfied with the onsen experience. All in all, while it might not be exceptionally surprising, this is a hotel that's well worth its price.

Convenient location for trains and buses from Sapporo Station, and there is an airport bus stop in front of the hotel and metro station is very close. Good hospitable staffs and many of them can speak English. Our triple room is corner room, we have enough space for 3people and there is one small closet in front of bathroom.

We’ve stayed here for 7 nights. Which was a bit longer stay for Sapporo. However as the weather was so bad with heavy snow, so we did enjoy our stays in hotel during the snowy weather. The breakfast is so great and we expect it every morning, as it includes a variety of foods so you always can find something to enjoy. All staffs are very friendly and welcoming, especially two male & senior chefs at ramen and omelette. We also bought spa in our room rate, so every night we did enjoy a pleasant spa( though it’s not hot spring). In front of hotel, there is a small mall - BIVI , which with some good restaurants ,nice cafe (Gentle Bagel) and coop. Even at the heavy snowing days, you have no worries to spend time in. B1 with very practical laundry service , costs are fairly . If you have budget, you can choose only room (without breakfast and spa) plans, which is with very CP, strongly recommended.

I was assigned an older, unrenovated room. Although it was a bit dated, it was still very clean and comfortable. The bathroom wasn't a typical modular unit and was quite spacious. The hotel is very generous; all guests get complimentary access to the lounge, which offers drinks, alcoholic beverages, snacks, raw chocolate, and some dumplings. Because it's free, it tends to get quite busy. The biggest downside is the hotel's location. It's near the Tozai Line, but you need to transfer to get to the JR station, making it somewhat inconvenient for getting around. There aren't many shops nearby. There's a Yoshinoya across from Odori, but they don't serve breakfast, and the FamilyMart across the street has very limited options.