5-Star Hotels in Sapporo

The environment is absolutely beautiful, and the staff are warm and courteous! The room is spacious, elegantly designed, clean, and comfortable, with complete facilities. Dinner was a delightful kaiseki meal, and breakfast was delicious. They offer authentic Hokkaido snacks and a wide selection of beverages, which you can even take back to your room – a really nice touch! If time allowed, I'd love to stay a few more days.

This is by far the best onsen hotel I've ever stayed in! It's located around Jozankei town, with a shuttle bus service from Sapporo, making it very private and quiet. The room is spacious enough, and the private onsen is excellent – my skin felt so smooth after a soak. The bedding was comfortable, and the pillows were quite high-tech. The floor-to-ceiling windows offered a healing view of the snowy landscape, and if you're lucky, you might even spot a raccoon! The service was top-notch, patient and enthusiastic. I have to rave about the food at this hotel; the Italian dinner was incredible, every dish was superb, using seasonal local ingredients and beautifully presented. After dinner, you can even take some rice balls, desserts, and drinks back to your room. The hotel has a smoking room and vending machines, so you don't have to worry about going hungry. I'd love to come back again in the summer if I get the chance.

We stayed 6 nights in Hotel Sosei Sapporo. It takes 10-12 minutes walk from Sapporo station, the hotel just located next to Sapporo Factory, a historical building which became a shopping mall. We satisfied with all the services provided by the hotel, including breakfast, welcome drinks, room service and reception. Most of the hotel staff can speak English, they are friendly and helpful. Definitely we will stay in this hotel again if visit Sapporo again.

Stayed at STREAM Hotel in Sapporo for three nights and it was incredibly comfortable. The location is excellent, with the hotel situated from the 7th floor upwards in a shopping complex. Downstairs, there's a supermarket, mall, restaurants, and a subway station. Right outside is Sapporo's most bustling commercial street, with famous department stores, Tanukikoji Shopping Street, and Odori Park all nearby. We booked an executive room on the 16th floor, which was spacious and included access to the hot springs and executive lounge for dining. We also had the option to enjoy breakfast at the executive breakfast area on the 18th floor. The room was clean, the bedding comfortable, and the toiletries were high-quality. Very satisfied overall.

The room was large and clean, and the hot spring facilities were excellent with a huge space. Dinner offered a wide variety of dishes, including unlimited domestic Japanese wagyu beef grilled fresh on the spot. For the same amount of steak, I would pay 10,000 yen for just 6 small pieces at Hokkai-En Yakiniku in Niseko town. The pizzas were also made to order. They even poured champagne from a brand new bottle into clean glasses for us. And the price was very reasonable; I even wondered if there was a mistake in the bill, haha! 😄

The most comfortable bed I’ve ever had in a hotel. We had some of the best sleep during our stay. The bed was huge and incredibly comfortable, with plenty of pillows and soft, high-quality linens. The room itself was spacious, quiet, and very well soundproofed, with lots of space to store luggage and personal items, plus many useful amenities. The entire hotel has a modern, clean design and is kept in excellent condition. The staff were very kind, professional, and spoke English, which made everything easy. They even provided umbrellas free of charge when it rained, which was a thoughtful touch. The hotel bar also deserves a mention. The service was excellent, the drinks were very good, and the parfaits were delicious. Since parfaits are very popular locally in Sapporo, I definitely recommend trying one here. The location is convenient too: just a short walk from Susukino and the Sapporo city center, close to the station by a few metro stops, and easy to reach by taxi. Overall, this Marriott was a real gem. Because of such a pleasant experience here, I’ll definitely consider staying at other Marriott Courtyard hotels in the future.

At first glance, the hotel surprised me with its traditional environment. Everything is covered with tatami, even the aisles and the entrance. The in-room wooden bathtub, as well as the public and private onsens, were awesome—I really enjoyed soaking in them. The only disadvantage was the food; while the plating and portions were excellent, the taste could've been better. Also their snack bar was quite frugal.

Used the hotel as my base for day travels to Otaru, Furano / Biei. First overnight stay was without breakfast but that was lucky as I saw overflowing waiting crowds even at 6.45am!!. Subsequent stay was 4 nights - buffet spread was good and delicious - but 4 days of similar breakfast was abit repetitive - fresh omelette counter was manned by 1 person … not the efficiency I think of for Japan. Obvious is also the clearing of tables / turn over are slow due to a petit looking trolley with space for only max 2 trays (the reason for the long queue?) Room wise was comfortable, but with paper thin walls - i hear baby crying, people coughing or people on phone speakers not to mention the occasional loud thumps on wall ..had to use ear plugs in order to sleep. As it’s End June, the sky gets bright by around 3.30am … and the light leaking from The curtain does not help .. so it was also blind fold. Overall if not for the the nice and helpful Chinese speaking reception team .. I would have a mediocre experience at the hotel. Pic of the ‘leaking’ curtain which did not block out the lights for a good night sleep.

We’ve stayed here for 7 nights. Which was a bit longer stay for Sapporo. However as the weather was so bad with heavy snow, so we did enjoy our stays in hotel during the snowy weather. The breakfast is so great and we expect it every morning, as it includes a variety of foods so you always can find something to enjoy. All staffs are very friendly and welcoming, especially two male & senior chefs at ramen and omelette. We also bought spa in our room rate, so every night we did enjoy a pleasant spa( though it’s not hot spring). In front of hotel, there is a small mall - BIVI , which with some good restaurants ,nice cafe (Gentle Bagel) and coop. Even at the heavy snowing days, you have no worries to spend time in. B1 with very practical laundry service , costs are fairly . If you have budget, you can choose only room (without breakfast and spa) plans, which is with very CP, strongly recommended.

The hotel was very nice. We got the corner rooms (208-209) and they had nothing to complain about. Spacious than most standard rooms in Japan. Our room has sofa and a table. Separate toilet, washing basin zone, and the shower room has a bathtub and a shower head separately. (I don't like thw combination one so i purposely chose this type of room) The cleanliness was superb, you can put the card on the bed and the sticker at the door to sign them to help clean the room and change the bed sheet. The room is equipped with a mini fridge, hair dryer, robes, air humidifier, kettler, few glasses and mugs, air freshener spray, slippers, laundry bag (for laundry service). Staff were nice, breakfast buffet was great (no need to book in advance, can pay upfront) The closest stations are the Tozai Line (orange): Nishi juitchome and the Namboku, Toho, Tozai Line: Odori station.