Browse reviews and ratings from real guests to find the 5-star Sapporo hotels that suits your needs.
Posted on Mar 6, 2026
Jiaoxilaoshi
This is by far the best onsen hotel I've ever stayed in! It's located around Jozankei town, with a shuttle bus service from Sapporo, making it very private and quiet. The room is spacious enough, and the private onsen is excellent – my skin felt so smooth after a soak. The bedding was comfortable, and the pillows were quite high-tech. The floor-to-ceiling windows offered a healing view of the snowy landscape, and if you're lucky, you might even spot a raccoon! The service was top-notch, patient and enthusiastic. I have to rave about the food at this hotel; the Italian dinner was incredible, every dish was superb, using seasonal local ingredients and beautifully presented. After dinner, you can even take some rice balls, desserts, and drinks back to your room. The hotel has a smoking room and vending machines, so you don't have to worry about going hungry. I'd love to come back again in the summer if I get the chance.
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Price per night from:NZD 602
Posted on Apr 8, 2026
Ying, Stacey
This hotel is probably the best and newest onsen hotel in Jozankei, and it comes with the highest price tag too. It's a boutique hotel with a limited number of rooms, making it very quiet, uncrowded, and private. There are staff members who speak Mandarin and Cantonese, which was very convenient. Both breakfast and dinner were extensive, featuring fresh and high-quality ingredients. We had a relaxing and pleasant three-night stay. Thank you!
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Price per night from:NZD 984
Posted on Jun 6, 2026|Superior Twin Room (Spa Access Not Included)
Francis CheongThe basics of all city hotels - location, location, location..... !!! And Hotel Stream is smacked in the heart of everything Sapporo has to offer unless you prefer a quieter and calmer spot then this hotel is NOT for you.
Rooms are pretty standard in terms of size and amenities, it's, quiet, and great for city strolling. If your intention is to use this hotel as your base to do day trips to Furano & Biei, The Hill of the Buddha Moai, or the renowned Otaru (which unfortunately isn't that muchl unless you're a die hard music box & glass making fan) this is your BEST CHOICE until Hyatt House opens in Oct 2026 (a bird told me - for those Globalist out there) .
Oh... a BIG tip by the way (if you've been reading till this point: request for a room with a direct view of the Sapporo's ferries wheel (not that I am a fan lol) or the view of the Nikka advertisement on my attached photo - they are worth it. It's amazing to sleep with such stunning view and wake up to one..... (check out my photos taken from my room)
In case you wonder if that pic of me by the glass overlooking thr Nikka ad sign - that's the main breakfast restaurant where you will be having your daily breakfast but u have to get there early to book that seat, otherwise sit through breakfast till they close and then u get to take this photo for as long as you please......
Ok ok ok... i know I'm a little long winded.
But hey... oh yeah... u need to know that you can take a limousine bus from CTS (Chitose International Airport) to Susukino which takes about 50mins on way for JPY1500 per person. Easy weasy and the from the bus stop in susukino where most will disembark - it's only a 5min walk to Hotel Stream which ISN'T that obvious as the hotel sign is NOT exactly on the building. You have to look out for a building that reads ”Coco-something” (ops forgotten the name of the building) and the hotel lobby is located on the 7th floor of that building which also house a shopping center, movie theater and numerous restaurants.
If you're srill reading this - give me a like already and don't be stingy with that click will ya? Lol.
Up next - I'll bee reviewing my hotel in Noboribetsu, Lake Toya, Hakodate and eventually Waldorf Astoria Osaka. Watch out for my space k. Until next time, may you be well and may the force be with you.
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Price per night from:NZD 217
Posted on Mar 6, 2026
Somewhere In Time ⏳
A renowned 5 ⭐️ hotel conveniently connected to the Sapporo JR station within 10 mins straight stroll. The Daimaru shopping mall 🛒🛍️ is situated right above for tax free retail shopping.
The hotel looked 👀 grand & posh, & bit pricey, probably because it coincided with the Sapporo Snow & Ice Festival ⛄️❄️🧊 which is within short walk to Odori Park.
With special access to the Club floor privileges, we enjoyed additional pampering F&B indulgence 🍷🧀🦐 . The hotel room is big & spacious but the overall facilities & decor are a bit nostalgic. The service is good👌
Sadly not much nightlife in this area, in comparison to Susukino area which comes to life @ night with more oishi eateries & great shopping 🛒 🛍️
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Price per night from:NZD 212
Posted on Feb 7, 2026
Caifujiankanggaojingzhizichanpeizhizhuanjia
The room was large and clean, and the hot spring facilities were excellent with a huge space. Dinner offered a wide variety of dishes, including unlimited domestic Japanese wagyu beef grilled fresh on the spot. For the same amount of steak, I would pay 10,000 yen for just 6 small pieces at Hokkai-En Yakiniku in Niseko town. The pizzas were also made to order. They even poured champagne from a brand new bottle into clean glasses for us. And the price was very reasonable; I even wondered if there was a mistake in the bill, haha! 😄
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Price per night from:NZD 504
Posted on Apr 23, 2026
Alex =)
At first glance, the hotel surprised me with its traditional environment. Everything is covered with tatami, even the aisles and the entrance. The in-room wooden bathtub, as well as the public and private onsens, were awesome—I really enjoyed soaking in them. The only disadvantage was the food; while the plating and portions were excellent, the taste could've been better. Also their snack bar was quite frugal.
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Price per night from:NZD 311
Posted on Feb 8, 2026|Japanese Western View Bath Room with Extra Bed
Guest User
This onsen hotel is definitely worth the price. The environment and hygiene are excellent, and the room layout is fantastic. The yukata was the most comfortable I wore during my Hokkaido trip. The service was absolutely superb, especially the proprietress at the Kaiseki restaurant, Shoan. She was incredibly elegant and generous, giving us an authentic and meticulous Japanese service experience. The private onsen with a fee had average views. The outdoor public onsen was closed on the day of my stay due to cold weather. The indoor onsen, for a hotel of this price point, was quite ordinary. Therefore, I wasn't entirely satisfied with the onsen experience. All in all, while it might not be exceptionally surprising, this is a hotel that's well worth its price.
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Price per night from:NZD 420
Posted on Jul 3, 2026
Wong_iUsed the hotel as my base for day travels to Otaru, Furano / Biei. First overnight stay was without breakfast but that was lucky as I saw overflowing waiting crowds even at 6.45am!!. Subsequent stay was 4 nights - buffet spread was good and delicious - but 4 days of similar breakfast was abit repetitive - fresh omelette counter was manned by 1 person … not the efficiency I think of for Japan. Obvious is also the clearing of tables / turn over are slow due to a petit looking trolley with space for only max 2 trays (the reason for the long queue?)
Room wise was comfortable, but with paper thin walls - i hear baby crying, people coughing or people on phone speakers not to mention the occasional loud thumps on wall ..had to use ear plugs in order to sleep. As it’s End June, the sky gets bright by around 3.30am … and the light leaking from The curtain does not help .. so it was also blind fold.
Overall if not for the the nice and helpful Chinese speaking reception team .. I would have a mediocre experience at the hotel.
Pic of the ‘leaking’ curtain which did not block out the lights for a good night sleep.
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Price per night from:NZD 160
Posted on Jan 30, 2026
Guest User
We’ve stayed here for 7 nights. Which was a bit longer stay for Sapporo. However as the weather was so bad with heavy snow, so we did enjoy our stays in hotel during the snowy weather. The breakfast is so great and we expect it every morning, as it includes a variety of foods so you always can find something to enjoy. All staffs are very friendly and welcoming, especially two male & senior chefs at ramen and omelette. We also bought spa in our room rate, so every night we did enjoy a pleasant spa( though it’s not hot spring). In front of hotel, there is a small mall - BIVI , which with some good restaurants ,nice cafe (Gentle Bagel) and coop. Even at the heavy snowing days, you have no worries to spend time in. B1 with very practical laundry service , costs are fairly . If you have budget, you can choose only room (without breakfast and spa) plans, which is with very CP, strongly recommended.
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Price per night from:NZD 171
Posted on Apr 14, 2026|Classic Triple Room with 2 Single Beds and 1 Sofa Bed, City Side - Lounge Access
Guest UserI had a very pleasant and comfortable stay at Grand Mercure Sapporo. One of the highlights was definitely the lounge, which offered a wide variety of snacks and drinks throughout the day. It was well-stocked, nicely presented, and provided a great space to relax, whether for a quick refreshment or to spend some quiet time.
The overall atmosphere of the hotel was calm and soothing, making it an excellent place for rest and recovery. The environment felt peaceful, and everything was designed to help guests unwind. After a busy period of work, this stay served as the perfect break to recharge both physically and mentally.
I also appreciated how the hotel balanced comfort with convenience, creating a space where I could truly disconnect from work stress while still feeling well taken care of. This trip left me with very good memories, and I would highly recommend it to anyone looking for a relaxing getaway or even a short work break. I would definitely consider staying here again in the future.
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Price per night from:NZD 139