3-Star Hotels in Sapporo

The hotel's location is excellent. It's right by Odori Park, and the airport shuttle drops you off directly at the entrance. There's also a subway station nearby, and you can even walk to Tanukikoji shopping arcade. The front desk provides complimentary skincare sample sets based on the length of your stay, and you can pick up a wide variety of disposable toiletries from a station by the elevators on the first floor. The room itself was great overall – small but perfectly formed, with everything you need. One thing to note is that rooms aren't cleaned daily; it seems to be once every four nights, which the front desk will inform you about. For my three-night stay, there was no daily cleaning, but every morning before 10 AM, I could hang a fabric bag with my used towels and pajamas, as well as my trash, on the doorknob outside my room. Staff would then replace them with fresh ones on the door.

I can’t recommend this hotel enough – it was one of the highlights of our Hokkaido trip! The free shuttle bus service to and from Sapporo Station (both ways) made everything so convenient. No need to worry about taxis or public transport after a long day – just hop on and relax. Super thoughtful and saved us a lot of hassle. The decoration is beautifully traditional Japanese style – think elegant tatami rooms, shoji screens, and that authentic ryokan vibe. It felt very calming and immersive right from check-in. The onsen is absolutely superb! The water quality is excellent, the facilities are clean and well-maintained, and the views (especially the outdoor bath) are stunning – so relaxing after exploring Sapporo or Jozankei area. One of the best onsen experiences I’ve had. Breakfast buffet was a real treat: fresh Hokkaido ingredients shine through, with amazing seafood (uni, salmon roe, sashimi-grade fish), local veggies, and high-quality dishes. Everything tasted super fresh and delicious – perfect way to start the day. They even offer free hot wine and sparkling wine service in the evenings – such a nice touch! We really enjoyed sipping while unwinding. Honestly, I can’t say enough good things. Great value, authentic atmosphere, top-notch onsen, and thoughtful extras. Highly recommended! 🌸♨️

This hotel is a top choice for those who prioritize location and value for money! The location is superb. Traveling with seniors, we could reach Tanukikoji, Moyuk, Daiso, the Pole Town underground shopping street, and Don Quijote within 5 minutes. Parco and Mitsukoshi were within 10 minutes. There are countless restaurants and drugstores nearby. Right across from the hotel is a chain tonkatsu restaurant, packed with locals. There's a slight wait during peak hours, but it offers great value, and on weekdays, they even have special lunch sets. Pork lovers should definitely try their most expensive set (though portions are huge, and everyone has to order one – consider ordering the cheapest one to round out the number of orders if you're not that hungry). Regarding the rooms, we adjusted to a cheaper, randomly assigned room before arrival, requesting adjacent rooms on a high floor and quiet, and all our requests were met. We ended up with three twin rooms on the highest floor. The beds weren't small, and the room size was definitely enough for one person. I had a 28-inch and a 24-inch suitcase plus a duffel bag, and I could open everything. For two people with a lot of luggage, it might be a bit tight. Overall, the hotel facilities are relatively new, small but have everything you need. Breakfast, if included, is very basic. For three days, aside from one type of bread (croissant and whole wheat toast rotated), everything else was the same. The taste was decent, but the selection was very limited. We mostly just had a quick bite before heading out each day. I'd recommend skipping breakfast unless you have seniors or children who absolutely need to eat right after waking up. The picture shows all the available options. There's also what they call 'free light meals' from 3 PM to 10 PM. The pictures made it look abundant, but we didn't see any desserts for three days, only ice cream. Coffee and hot tea are available all day. There's an ice machine on the first floor. I basically used it to sit down and rest while waiting for the seniors to finish their meal after my morning stroll. The fruit tea is delicious. Rooms don't provide water, so you'd often see people refilling their bottles here, which is fine. Service-wise, it varied: The long-haired female staff member at check-in was rather cold and had mediocre English skills. The group before us was Korean guests, and she treated both groups with a flat, expressionless demeanor. However, she processed everything quite quickly. There was also a Japanese middle-aged man with a protruding belly. Initially, he stood behind the two front desk staff, watching them work. I thought he was a manager overseeing operations, but his attitude was also very impatient. When I tried to pay the accommodation tax, I wanted to swipe my card. The machine and the female staff member weren't familiar with it, and it didn't work at first (it turned out the magnetic strip was inserted the wrong way). He kept saying ”no no no,” snatched my card, and tried to insert it. But my card didn't have a chip, so inserting it wouldn't work, which I had explained beforehand. In the end, it still had to be swiped. I've never encountered such rude front desk staff. The female staff next to him also looked a bit startled. However, several subsequent staff members, both male and female, regardless of their English proficiency, had very good attitudes. Especially one young man – we were waiting to use the laundry, and one machine finished but the clothes hadn't been picked up. I went to the front desk to explain, and the young man immediately responded with a smile. A tip for everyone: if you're like us and want to wash all your accumulated outerwear at the end of your stay, try to avoid peak hours after dinner. There are only two washing machines and two dryers, and when it gets crowded, some people don't come to pick up their clothes on time, which can be frustrating. There's also an airport limousine bus stop nearby (we didn't use it but saw it, not far away). This chain hotel is ubiquitous, and its locations are generally good. Overall, it offers good value for money!👍

My grandma and I stayed at this hotel for 6 nights. We booked a twin room, which was spacious enough for the two of us with two large suitcases fully opened. The beds and pillows were very comfortable (we prefer them on the firmer side). The location is superb—B1 connects directly to the underground shopping street and Susukino subway station. It’s also just a 2-minute walk from the airport limousine bus drop-off point. There are also two coin-operated washing machines, which was super convenient. Note that they don't do full room cleaning or change bedsheets every day, but that was totally fine with us. They still emptied the trash, replaced towels, and provided two bottles of drinking water daily.

This hotel is great! The location is convenient, just a short walk to major attractions, which saves a lot of time whether you're taking a taxi or running errands. Overall, I think the environment is pretty good, but I did notice one small issue: there was quite a bit of dust on the clothes hangers in the room, which needs attention. Other areas seemed mostly fine, and it wasn't too uncomfortable to stay there. What I liked most was the breakfast; there was a wide variety of items. While there weren't many Western breakfast options, what they had was delicious.

Had a great stay here! The bathroom and hallways are incredibly clean and well-maintained. The room itself is comfortable and comes with a small table and chair, which is very convenient. Downstairs in the lobby, they provide an amenity bar where you can pick up extra toiletries to take up to your room. There is also a Lawson convenience store right next to the hotel, making it super handy for quick snacks and drinks. As for parking, the hotel's own parking lot has very limited spaces, but don't worry—there are plenty of public parking lots available right around the area. Highly recommended for a convenient and clean stay in Susukino!

The hotel was in a good location near subway Toho line exit 21 or opposite street exit 24 with elevator access. Check in process really simple using the machine with passport scanner and room card issued for each person. Staff greeted us nicely and explained the room cleaning schedule (once every 3 day is must and optional (eco cleaning) for other days.). You can get all amenity from the front desk including pajamas. Hotel was standard chain hotel with normal size Japanese Room fit enough with 2 people with limited space for luggage repack. Luggage can be stored under bed so no worries about luggage space. There is a lack of a small table for the bed side but we just slightly pull out the mini fridge as a small table. Bed was hard but we prefer that way. Free breakfast provided everyday during the stay on lobby from 0630 to 0930. Menu slightly change daily but consistently with rice, bread, yogurt and tea rice. Breakfast drink have hot tea, yogurt drink (Hokkaido milk yogurt drink. Highly recommend) and fruit drink. Coffee machine served from 0600 to 0000 daily. Vending machine for drink available at lobby but we prefer go to nearby seicomart to buy stuff. Microwave also available on lobby. Overall I will rate as 7/10 , better than average and best cost per stay if you use city subway alot

The room was quite spacious, especially for a Japanese hotel – definitely one of the largest I've stayed in. The location is excellent; it's just a short walk to Nijo Market, the large supermarket in Susukino, Tanukikoji shopping street, and major shopping malls. There are tons of restaurants around the hotel, so you can pretty much find anything you're craving. The hotel breakfast is good, and if you love sashimi, you'll absolutely adore what they offer. If I go to Sapporo again, I'll definitely choose this hotel.

I recently stayed at Hotel Mystays Sapporo Susukino and overall had a comfortable and convenient experience that suited my travel style perfectly. The hotel is located in the heart of Susukino, Sapporo’s most vibrant entertainment and dining district, which makes it an excellent base for exploring the city. It is about a five to seven minute walk from Susukino Subway Station, giving easy access to other parts of Sapporo, including Odori Park and Sapporo Station. The surrounding area is filled with restaurants, ramen shops, convenience stores, cafes, and nightlife spots, so finding something to eat at any hour is never a problem. Despite being in a lively neighborhood, the hotel itself feels calm and secure once inside. The room was compact, as expected for a Japanese city hotel, but it was thoughtfully designed to maximize space. I stayed in a standard room, which had a comfortable bed, a small desk, a flat-screen television, a refrigerator, an electric kettle, and air conditioning. There was enough space to open a medium-sized suitcase, although travelers with very large luggage might find it slightly tight. The bathroom was clean and functional, with a combined bathtub and shower unit, along with basic toiletries provided. Water pressure was good, and hot water was consistent, which was especially appreciated during the colder Hokkaido weather. Cleanliness throughout the hotel was satisfactory. Housekeeping maintained the room well, and the common areas such as the lobby and hallways were tidy. The staff members were polite and professional, and while not all were fluent in English, communication was smooth and efficient. Check-in and check-out processes were straightforward and quick. One highlight of the stay was the breakfast buffet, which featured a mix of Japanese and Western options. There were rice dishes, miso soup, grilled fish, salads, bread, eggs, and several local Hokkaido ingredients. It was a convenient way to start the day, especially before heading out for sightseeing. The hotel also offers practical amenities such as free Wi-Fi, coin-operated laundry machines, vending machines, and luggage storage services. These facilities make it especially suitable for mid-length stays or travelers moving between cities. Overall, Hotel Mystays Sapporo Susukino delivers solid value for money. While it is not a luxury property, it provides comfort, cleanliness, and a prime location at a reasonable price. I would recommend it to solo travelers, couples, or friends looking for an affordable and well-located hotel in Sapporo.

Overall, my experience was positive, but I'd like to highlight an important point for other travelers. When you book nights individually rather than as one continuous reservation, the hotel's system treats each day as a new stay — requiring checkout before 11:00 AM and re-checkin after 3:00 PM daily. I had made 6 separate one-night bookings due to previously unconfirmed travel plans, which put me in this inconvenient situation. However, Trip.com's support team was incredibly helpful and resolved the matter on my behalf.  Highly commendable service — thank you, Trip.com!