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"Staff were very helpful hotel lovely and clean and plenty of drinks on offer and breakfast served in the restaurant the car park was not too difficult to find and parking rates were good"

"Friendly staff, very clean room with everything needed. Restaurant staff helpful and good quality breakfast."

"It's been quite a while since i last stayed at the Kings Arms... and this trip reminded me why! There is very little choice of Hotels in the area, and Kings Arms is centrally located in Westerham with many decent Pubs and Restaurants in close proximity. The Hotel had undergone a lot of fairly recent External Renovation and looks amazing from the outside... maybe one day they can progress to modernising the interior. Bar Area and Restaurant areas are absolutely fine, and you cannot fault the friendliness and helpfulness of the Staff. However, the journey upstairs with the threadbare carpet kinda lets you know what is instore for you inside the room. On this most recent stay, the room itself was HUGE! I booked a deluxe Double. Massive Bed, and ample furniture. Carpet threadbare in places and the Central Heating Radiator didn't work. A small Electric heater had been placed in the room, but due to the enormity of the size, it was inadequate to produce any real warmth in the room. Poor quality lighting.. but i thinks that made me by design! The Bathroom was equally large, but similar to the room (and others i've stayed in previous) i suspect maybe the 1980's was the last time it had a facelift. It was adequate to take a wee, and clean my teeth.. but i could only imagine my wife's reaction to the sheer thought of taking a Bath in there! It's such a shame really... perfect location to stay for either Business while working at Biggin Hill Airport, or for a weekend getaway with the wife. However, if the latter... i would seriously advise to take a look across the road. You'll have a much happier wife!! This could be an amazing hotel - but it sure does need a lot of work on the inside."

"This is my third stay here. The first two experiences were very good. This time there were some problems with the room facilities. The mattress was very old and uncomfortable. The sink and bathtub were not smooth. The front desk staff is still as kind and courteous as ever."

"We were staying here for 2 nights because of its proximity to Brands Hatch circuit.  The room was very clean but very cold on arrival.  However, luckily, we discovered a heater in the wardrobe.  The dining experience was not good….the menu is very sparse and the service was very poor.  They only had one very sweet rose’ wine available and we had to go to the bar to buy it as we couldn’t locate anyone to serve us.  On Friday evening, they seemed to only have one waitress on duty and the hotel was full.  When the bill arrived, after perusing it, we discovered that they had added a service charge to it which we did not pay.  Whilst checking the bill later, we discovered that they had added an extra glass of wine to it, which we didn’t have.  This is not a cheap hotel but the restaurant/service does not match their aspirations.  We only stay here because of its location and would willingly stay elsewhere if there was a hotel available."