TRUE GO Hotel (Shanghai Wujiaochang University of Finance and Economics Subway Station)

The hotel is located close to the subway station, the environment is very quiet, and I slept until dawn. There are many places to eat nearby, and travel is very convenient. It is worth staying here again in the future.

Very bad accommodation experience The hotel room is OK, but the air conditioning system is poor, and it takes a long time to warm up the room after turning on the heater. The service attitude seems good, but the professionalism is very poor. The front desk staff is excellent at answering questions. The conversation is as follows: (Called the service desk at 8:45 am) Question: 1. Why is the room so noisy at 6 o'clock in the morning? There is a roaring sound of the fan, and it feels like we are near the airport. 2. There were frequent slamming of doors and carts in the corridor outside the room, which was very noisy. Answer: 1. There is a chimney outside the window, so it will be quite noisy. If you need earplugs, we will send them to you now. 2. There are guests staying in the room opposite you. Actual situation: There is a linen room outside Room 302, so there are frequent sounds of doors opening and closing and carts being pushed. The chimney outside the window is the chimney of the restaurant downstairs, so there is no impact at night. The exhaust will only start and make a roaring noise when you start cooking early in the morning. The hotel room occupancy rate is just over 30%, this is what the front desk staff said when we chatted when we checked in. When arranging the room when checking in, you can completely avoid this type of room, or inform me of the special circumstances of the room location in advance. Even if I was given earplugs when checking in, the stay experience would not be so bad. The service staff are poorly trained. When answering questions, they just try to provoke emotions and don't answer the questions at all. The hotel manager was asked to reply, and finally the manager arranged for the service staff to pass the message. How busy and noble is this manager? The guest asked a question, and the hotel still needed an intermediary to reply. Is it because your level is not high enough for you to receive the guest? It's totally incomprehensible. They sent me earplugs at 8:45 in the morning. Did they intend to let me sleep in until 12 o'clock and then check out? I love this room and this bed so much. I went to bed at 8:45! This is the logic of hotel service staff. This autumn fruit avoids pits.