Zoe Suet Yee
July 20, 2025
Our first trip to Shanghai we did a lot of research and ended up choosing the Atour team due to the fact they are modern and new, it was the best decision of our trip as the team and hotel were beyond our expectations. From the night we arrived we were treated with the nicest reception crew and helped us check in and even accommodated our room upgrade request last minute. They were extremely patient and helpful the whole way through. The hotel was clean and very convenient to all sorts of shops and transport. The free supper at the restaurant was a very nice touch. The free amenities like gym and laundry was a life saver for our 2 week trip, I couldn't imagine doing laundry when I come home after a trip! The room amenities and service were amazing, complimentary water, ice tea and soft drinks with daily refills shows small things go a long way, unlike some major hotels that charge you for small things in the room, Atour will make you feel like you're right at home. The management staff needs to be applauded as they've trained a very respectful and kind hearted team, they assisted with a lot of local request that we struggled with. Being a tourist having local support and guidance was to die for. We will definitely be traveling to China again and for sure only going to stay with the team at Atour, they have places all across China and that's already a good enough reason to visit other cities. 5+++++++!!!
For families they also have cartoon theme rooms and suites to select as well.
Thank you team Atour!❤️