Atour Hotel (Shanghai The Bund, Old Wharf)

Atour hotel was recommended by my HK friend. First time I stay in this hotel chain and their hotel attendance team was superb! Good Team work, helpful and always going to the extra miles. Specially mention to a hotel attendant named 小赵. He was helpful with good manners and given us lots of helping hand to unbox my puzzle and to repack in lighter weight. For such excellent service, I tips him n he refuses to take saying that’s his job to ensure we hotel guest well taken care off. Then we bought some food for him also he says not right for him to take as that’s his job. Very professional and well manner gentleman. Give him a like!👍🏻👍🏻👍🏻 Hotel is with washer and dryer. Clean and tidy room free to be used by hotel guest. If room can have fridge and safe box will be even better. Also extra hanger for towel will be much appreciated since two person stay in a room. Currently only one hanger to hang one towel. Location was so so comparing to our earlier hotel attendant Huaihai road. But with such warm hospitality so well compensated. Keep up the good job and good culture guys! Thanks for taking care of us during our stay. Will consider to come back and stay again. Stay safe and well everyone. Tx. Regards, Amy Lum

Good hotel, closer to metro, no view, good rooms and Excellent service. Their shampoo, body wash and conditions are extremely good.

Very receptive and helpful staff. We had some clothes to dey and the staff offered to do it and even wash for us despite us not asking for it. Rooms are clean and modern. Location is okay but you'd likely be taking a cab often unless you're okay with very indirect routes on the metro