Hampton by Hilton Shanghai Hongqiao NECC

Hampton by Hilton Shanghai Hongqiao NECC Reviews

Hampton by Hilton Shanghai Hongqiao NECC

No. 59-7-16 Panyang Road, Minhang District, Shanghai, ChinaView Hotel Details
Hampton by Hilton Shanghai Hongqiao NECC
Hampton by Hilton Shanghai Hongqiao NECCHampton by Hilton Shanghai Hongqiao NECCHampton by Hilton Shanghai Hongqiao NECC
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Guest Reviews of Hampton by Hilton Shanghai Hongqiao NECC

9.6/10
Excellent
3480 review
Verified reviews
Location9.5
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(3480)
Positive reviews(3440)
Reviews with photos/video(553)
Friendly front desk staff(390)
Delicious breakfast(380)
Classy environment(181)
Easy to get around(152)
Perfect for business trips(100)
Would stay again(86)
Close to airport(66)
Awesome gym(8)
Negative reviews(40)
HASAN KHALAF ABDULWAHID
Superior Double Room
Stayed in Mar 2025
Business traveller
7 review
10/10
Outstanding
Posted on Apr 18, 2025
I had a wonderful stay at this hotel. The room bed is wide and very comfortable, ensuring a restful sleep. The bathroom is well-equipped and very clean, which made my stay even more enjoyable. The air conditioner works perfectly, keeping the room at a comfortable temperature. There is no noise from outside, making it a peaceful environment for rest. If you’re tired and want to order takeout, there are plenty of options close to the hotel. The transportation is very convenient, with easy access to metro, bus, and taxi. The service was exceptional, and the staff was incredibly helpful and accommodating. I highly recommend this hotel for anyone looking for great service, comfort, and convenience. Thank you for your excellent hospitality!
Response from Property: Dear friend, thank you for choosing to stay at Hampton by Hilton Shanghai Hongqiao National Convention and Exhibition Center and praise this stay. Little Hampton is really excited to see your recognition. We will continue to maintain what you said. We believe that you will feel more extraordinary at the next time you stay! At the same time, Little Hampton will continue to improve. In the future, Little Hampton will always maintain the spirit of "friendly, reliable, caring and thoughtful" to serve every guest, and we look forward to meeting you again in Shanghai, gathering with Hampton, and feeling the enthusiasm of us again. Waiting for you~ - Happy Hampton.
Guest User
Superior Double Room
Stayed in Apr 2025
Business traveller
5 review
8.0/10
Very Good
Posted on Jun 1, 2025
Nice cosy rooms. Well equipped facilities. Friendly staff
Response from Property: 看到您的點評，歡小朋心裏樂開了花，歡小朋一直堅持“友善、可靠、關懷、周全“”的服務理念，能給您帶來舒適滿意的入住體驗，也是歡小朋的職責所在噢，得到了您的認可，以後會更加奮勇向前的！期待您的下一次入住！——————樂呵呵的歡小朋
Anonymous User
Superior Double Room
Stayed in May 2024
Business traveller
12 review
9.5/10
Amazing
Posted on Jun 18, 2024
Consider a very comfortable hotel room to stay, very friendly staff, convenient place to receive parcel. One thing is, i can hear the noice next door.
Response from Property: Dear customer! Thank you very much for taking the time to give us such a high evaluation. Your satisfaction is very important to us. Huan Xiaopeng will continue to show the best service quality to every guest and will not disappoint every guest. Huan Xiaopeng sincerely looks forward to your next stay and wishes you good health and a happy life!
Thorsten
Superior Double Room
Stayed in Mar 2025
Business traveller
5 review
5.5/10
Posted on Apr 10, 2025
No soap in the bathroom, unfriendly staff, could be cleaner
Response from Property: Dear guests, hello, I'm sorry that we didn't bring you a satisfactory stay experience. Due to the brand upgrade, the hand sanitizer status is currently changing. If necessary, you can call the front desk or the guest room to give you soap or wash-free hand sanitizer. At present, the hotel has notified the relevant person in charge to follow up according to the attitude of the service staff and the cleanliness of the room. Thank you very much for your valuable opinions. We will continue to improve the shortcomings and strive to make the details more perfect. We hope you can see our growth and progress next time! ----- Little hampton with full of guilt
Guest User
Deluxe Room (2 Beds)
Stayed in Oct 2024
Business traveller
15 review
10/10
Outstanding
Posted on Jan 2, 2025
I am visiting this hotel not the first time. Everytime I have good service and fine breakfast. For business purposes it is a very good choose!
Response from Property: 尊敬的客人下午好！非常感謝您選擇入住我們酒店，同時也感謝您對我們酒店的肯定與評價，有您的鼓勵，歡小朋也會繼續努力做得更好，“友善 可靠 關懷 周全”一直都是希爾頓歡朋的服務宗旨，非常期待與您的下次見面，祝您工作順利，生活愉快，晚安，我的朋友！ ——開心的歡小朋
Brams
Deluxe Double Room
Stayed in Sep 2024
Business traveller
59 review
9.5/10
Amazing
Posted on Oct 27, 2024
I strongly recommend this hotel to everyone coming to Shanghai especially if your business is around Minhang district
Response from Property: Oh ~ Received your affirmation and support for us, Little Hampton can be happy ~~~ ~ We will cherish your comments, and strive to do better! Look forward to meeting you again ~ - Happy Little Hampton
Dansyong
Deluxe Room (2 Beds)
Stayed in Aug 2024
Business traveller
66 review
9.0/10
Great
Posted on Sep 15, 2024
A good hotel to stay for business.... hotel amenities is good ... breakfast selection is nice.
Response from Property: Dear customer! Thank you very much for taking the time to give us such a high evaluation. Your satisfaction is very important to us. Huan Xiaopeng will continue to show the best service quality to every guest and will not disappoint every guest. Huan Xiaopeng sincerely looks forward to your next stay and wishes you good health and a happy life!
Guest User
Deluxe Room (2 Beds)
Stayed in May 2025
Business traveller
5 review
8.5/10
Very Good
Posted on Jul 17, 2025
Very good breakfast, service
Response from Property: Dear guest, thank you so much for your feedback! We're absolutely thrilled that you gave full marks to our breakfast and service. However, we're really sorry that the environment didn't meet your expectations. We'll immediately review and optimize it. We're determined to provide you with an all - around wonderful experience next time and can't wait for you to come back and check our improvements!
Macielchina
Superior Double Room
Stayed in Oct 2024
Business traveller
19 review
10/10
Outstanding
Posted on Jan 2, 2025
Great service and great breakfast , highly recommended ,
Response from Property: 尊敬的客人下午好！非常感謝您選擇入住我們酒店，同時也感謝您對我們酒店的肯定與評價，有您的鼓勵，歡小朋也會繼續努力做得更好，“友善 可靠 關懷 周全”一直都是希爾頓歡朋的服務宗旨，非常期待與您的下次見面，祝您工作順利，生活愉快，晚安，我的朋友！ ——開心的歡小朋
greater China～Malaysia
Superior Double Room
Stayed in Jun 2024
Business traveller
2 review
9.0/10
Great
Posted on Jul 11, 2024
Reception and Hskp well manner and helpful! Special thanks to Miss Lu
Response from Property: Oh，We are so happy to receive your recognition and support for us. We will cherish your comments and strive to do better! Look forward to meeting you again--Your Friends Little Hampton.
YAOHUA WU
Superior Double Room
Stayed in Jun 2025
Solo traveller
1 review
10/10
Outstanding
Posted on Jul 26, 2025
Good Good Good
Response from Property: 一來就收到客官滿滿的滿意，歡小朋都高興壞啦~！ 客官的滿意就是我們的動力，歡小希望能成為每一位客人入住的首選，小夥伴們會一直保持“友善、可靠、關懷、周全”的歡朋精神繼續服務每一位客人噠，期待您下次入住——————棒棒噠的歡小朋
Guest User
Deluxe Room (2 Beds)
Stayed in Jun 2024
Couple
33 review
10/10
Outstanding
Posted on Aug 22, 2024
Nice stay and close to Costco
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
Tse
Superior Double Room
Stayed in Oct 2023
Business traveller
8 review
7.5/10
Posted on Jan 8, 2024
It's a what you expect of this chain. Good room and good breakfast!
Response from Property: 親愛的朋友您好，看到您對酒店的評價，歡小朋十分開心，非常感謝您對我們的認可，看您入住滿意歡小朋其實很期待您的五星點評哦。正如您所知，因為酒店毗鄰國家會展中心，虹橋國際醫療中心，地鐵2號線徐涇東站，上海虹橋火車站/國際機場等，所以出行很方便呢，現在有了您對我們的鼓勵，我們也會繼續努力，期待您的下次光臨，祝您生活愉快！ ——開心的歡小朋
Guest User
Superior Double Room
Stayed in Apr 2023
Business traveller
3 review
8.5/10
Very Good
Posted on Jun 7, 2023
The hotel is located around 4 km from the end station of line 2 (East Xujing) at the NECC. When arrived, there were flies in the bathroom and the breakfast was not really nice. The hot dishes were cold, as the equipment was broken, so was the coffee machine. All is self-service. During breakfast they come with a trolley full of dirty dishes to the table to clean. The supervisor is just pushing the staff, but not doing anything to reset the tables for the next customer. After mentioning the issues to Trip.com and the hotel, the FO manager Bob had a good service recovery and upgraded my room. The rest of the stay was without any incidents.
Response from Property: Dear guest, hello, I am sorry that I did not bring you a satisfactory check-in experience. At present, the hotel has made rectifications and carried out corresponding training according to the problems you reported. Thank you for your valuable opinions. We will continue to improve the deficiencies We will strive to make the details more perfect. Thank you very much for your support and understanding. I hope you can see our growth and progress next time~~
Guest User
Superior Double Room
Stayed in Jul 2023
Business traveller
47 review
10/10
Outstanding
Posted on Sep 15, 2023
Great hotel, friendly staff, convenient location and comfortable rooms
Response from Property: 感謝你選擇上海虹橋國家會展中心希爾頓歡朋酒店，並給予我們5分的肯定。歡小朋看到你的好評心裏正激動着呢。營養豐富的早餐為你開啟精神飽滿而又美好的一天。一切都是為了給出門在外的你提供舒心美好的入住體驗。期待你的再次光臨。——————惹人喜愛的歡小朋