Renaissance Shanghai Yu Garden Hotel on the Bund

Renaissance Shanghai Yu Garden Hotel on the Bund Reviews

Renaissance Shanghai Yu Garden Hotel on the Bund

No.159 He'nan South Road, Huangpu District, Shanghai, 200010, ChinaView Hotel Details
Renaissance Shanghai Yu Garden Hotel on the Bund
Renaissance Shanghai Yu Garden Hotel on the BundRenaissance Shanghai Yu Garden Hotel on the BundRenaissance Shanghai Yu Garden Hotel on the Bund
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Guest Reviews of Renaissance Shanghai Yu Garden Hotel on the Bund

9.3/10
Very Good
5222 review
Verified reviews
Location9.4
Amenities9.1
Service9.4
Cleanliness9.4
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All reviews(5222)
Positive reviews(5114)
Reviews with photos/video(1268)
Easy to get around(941)
Close to metro(604)
Delicious breakfast(426)
Friendly front desk staff(368)
Loved the night views(172)
Clean pool(151)
Great swimming pool(151)
Negative reviews(108)
Guest User
Bund View Twin Room
Stayed in Oct 2025
Family
3 review
10/10
Outstanding
Posted on Nov 12, 2025
The location is great, close to the metro and Yu Garden. Although the hotel has been open for quite a few years, it’s very well maintained, clean, and comfortable. Kim was very friendly and helpful throughout our stay.
Response from Property: Thank you for your review! Our prime location and convenient transportation make it easy for you to explore nearby attractions. Although the hotel has been open for many years, we always prioritize maintenance to ensure cleanliness and comfort. We are delighted that Kim's service has been recognized by you. We look forward to welcoming you back again!
Guest User
Premier Family Room - Multi-Person Occupancy
Stayed in Sep 2025
Family
3 review
9.5/10
Amazing
Posted on Oct 31, 2025
The location is good, walking distance to Yu Garden. Nearby to the metro station, opposite one road only.
Frequent.traveler
Executive Room (2 beds)
Stayed in Sep 2025
Business traveller
41 review
10/10
Outstanding
Posted on Nov 3, 2025
Had a great stay at this hotel. The gentleman who checked in for me was very helpful and arranged a room with an awesome view although the hotel was very busy. Really appreciate that! I believe his name was Kim. The rest of the hotel staff were all friendly and welcoming. The room cleanliness was great and the bed was comfortable. The location is of course great for those who want to be close Yuyuan Garden and do some sightseeing. I recommend this hotel for those who want to stay in central Shanghai with close proximity to major tourist attractions.
6/9
Response from Property: Thank you for your detailed review. We are delighted that Kim's service met your expectations, and we will continue to provide personalized service to every guest. We look forward to welcoming you again.
Guest User
Premier Family Room - Multi-Person Occupancy
Stayed in Sep 2025
Family
1 review
9.0/10
Great
Posted on Oct 13, 2025
The room could have been a bit cleaner — there was still quite a bit of dust in some areas such as the blinds and furniture. The furniture also looked a little worn with some scratches here and there. However, the bed was very comfortable, the linens were clean, and the pillows were soft. The room itself was spacious, which was great for our family of four, and our kids really enjoyed it. The view from our room was beautiful — we could see the Oriental Pearl Tower right from the window. The breakfast was decent; we stayed for four nights, and the menu changed slightly every day, which kept it interesting. The staff were friendly and helpful throughout our stay, especially Mr. Kim, who assisted us warmly during check-in and made everything smooth and pleasant. The location was excellent — it’s right next to the train station, making it very convenient to travel to places like Nanjing Road and other attractions around the city. We would definitely consider staying here again the next time we visit Shanghai. What impressed us the most was that we stayed on my wife’s birthday, and the hotel surprised us with a lovely birthday cake — such a thoughtful and heartwarming gesture! Before we checked out, they even prepared a small box of treats as a farewell gift, which made our experience even more memorable.
abbeyroad182
City View Three Beds Room
Stayed in Sep 2025
Family
2 review
10/10
Outstanding
Posted on Oct 11, 2025
The location is near Yuyuan Garden station(Line 10), so it's convenient, and the subway is very close. The cleanliness of the interior and the response were also very good.
Response from Property: Thank you for choosing our hotel. Our prime location and convenient transportation are among our key advantages. We consistently maintain clean rooms and promptly respond to your needs. We look forward to welcoming you again.
Joanna MM
Deluxe Queen Room
Stayed in Sep 2025
Couple
1 review
10/10
Outstanding
Posted on Oct 6, 2025
Really great hotel. Our experience was marvelous. The room is very spacious and clean, the view is great, the hotel is walking distance to most tourist attractions (Yu Garden, the Bund, East Nanjing Rd), but what sets it apart as the hotel that I want to come back to for my next trip in Shanghai are the staff. From the moment we checked in until when we checked out, the staff were all very warm and welcoming and really made sure we were comfortable and all our needs are attended. Special shout out to the receptionist Hannie who even added us in Wechat and answered our questions regarding where to go to shop, to eat, etc. She really made sure we had a pleasant experience. I'd love to be back soon and stay at this hotel again. ❤️ The picture is the view from our room.
Response from Property: Thank you for your positive review! We are delighted that you enjoyed the spacious and clean room as well as the excellent location. Hannie and the team are committed to providing thoughtful service to every guest, and your satisfaction is our greatest affirmation. We look forward to your next visit and will continue to create an unforgettable Shanghai experience for you.
M489490****
City View Suite
Stayed in Sep 2025
Family
3 review
10/10
Outstanding
Posted on Oct 6, 2025
Our stay at Renaissance Yu garden was very nice. You can walk 5 mins to visit the yu garden area. We traveled with our 1 year-old baby and the hotel provided a crib (I made a reservation in advance). The room was spacious with a small living room area, a huge closet and a nice view (I added a photo of the view from the window at night). The breakfast is tasty, I recommend the waffles. The hotel gave us a nice present to celebrate the mid-autumm festival which we appreciated it very much. After I left the hotel, I forgot a bracelet in the room. Kim kindly helped us to arrange the shipment to our home back in Dalian city. Thanks Kim, you are the best! Our experience at Renaissance Yu garden was great. We will definitely go back for our next visit to Shanghai.
Response from Property: Thank you for your detailed review! We are delighted that you and your family enjoyed your stay. We will continue to provide thoughtful service to every guest and look forward to your next visit. Once again, thank you for your recognition of Kim, and we wish you a pleasant journey!
Charles2006
Premier Family Room - Multi-Person Occupancy
Stayed in Sep 2025
Family
2 review
10/10
Outstanding
Posted on Oct 6, 2025
All good! Nice stay as family with 2 kids 9 & 12 with a big 2 beds family room. Great location near to the Yu Garden area, see picture
Response from Property: Thank you for the positive review! We're delighted that you and your family had a pleasant stay. We will continue to maintain our standards and look forward to serving you again.
Guest User
Deluxe Queen Room
Stayed in Aug 2025
Couple
2 review
10/10
Outstanding
Posted on Sep 16, 2025
The room was spacious and the night view was fantastic. Loved the location as it was a 5 min walk to Yu Garden. The Metro train was just across the road and very convenient to travel around.
Response from Property: Thank you for your review! We're delighted that you enjoyed the room and the night view. The hotel's convenient location, close to Yu Garden and the subway, provides ease for your travels. We look forward to serving you again!
Guest User
Deluxe Queen Room
Stayed in Jul 2025
Family
3 review
9.5/10
Amazing
Posted on Sep 6, 2025
The view was amazing, the staffs were very friendly and nice . Breakfast was delicious. Both Chinese and western cuisine. The gym equipments were good and was open 24h . Very close to the Yu garden
Andrew Frans
Deluxe Queen Room
Stayed in Jul 2025
Solo traveller
42 review
10/10
Outstanding
Posted on Sep 5, 2025
So close to yu garden, with the nearest shopping mall just around the corner. The room is clean, and all the staff are very helpful. Always my go-to place to stay whenever I have a business trip in Shanghai.
Response from Property: Thank you for choosing our hotel and sharing your stay experience. We are delighted to have provided you with a convenient location and attentive service. We look forward to welcoming you back on your next business trip.
Guest User
Deluxe 2-bed Room
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 23, 2025
I had a wonderful stay at the hotel! The place has nice views, it was very clean and well-maintained throughout. A special thanks to Hannie, who went out of her way to help me with my travel plans — her assistance and enthusiasm made a big difference. The service overall was attentive and friendly. Highly recommended!
Response from Property: Thank you for your comments and we are unremitting pursuit for your satisfaction. We will continue to make efforts to ensure the quality of our service and look forward to welcoming you back! Wish you have nice day!
Janek K
Deluxe Queen Room
Stayed in Jul 2025
Couple
2 review
10/10
Outstanding
Posted on Aug 20, 2025
Hotel in perfect location, near metro station and YuGarden area (less than 5 min walk). With amazing view of pudong skyscrapers from the pool and hotel lobby.
Response from Property: Thank you for your recognition of the hotel's location and views. We are committed to providing convenience and comfort for every guest and look forward to welcoming you again.
Design1st
Deluxe 2-bed Room
Stayed in Jul 2025
Family
3 review
10/10
Outstanding
Posted on Aug 16, 2025
1. My stay at Renaissance Shanghai Yu Garden Hotel was beyond expectations. 2. The staff were friendly and attentive. 3. The room was spacious, clean, and comfortable. 4. Breakfast was delicious with a great variety. 5. Perfect location — I would definitely stay here again.
Response from Property: Thank you for your high praise! We are delighted that your stay exceeded expectations. Friendly and attentive service is our consistent pursuit, and it is our honor to satisfy you with comfortable rooms and a rich breakfast. The prime location also provides convenience for your travels. We look forward to your next visit and will continue to offer you excellent service!
Lionel Sin
Deluxe Queen Room
Stayed in Jul 2025
Couple
30 review
10/10
Outstanding
Posted on Aug 13, 2025
Recently had the pleasure of staying at the Renaissance Shanghai Yu Garden Hotel, perfectly situated near The Bund and the iconic Yu Garden. From the moment I arrived, the service was warm, attentive, and truly made me feel at home. The room was spacious, impeccably clean, and offered breathtaking views of Shanghai’s skyline. The location is ideal for both sightseeing and business, with easy access to many of the city’s landmarks. What made my stay even more memorable was the thoughtful gesture from the hotel — a beautifully presented stamp collection featuring Shanghai’s landmarks and culture. It was such a unique and meaningful gift, reflecting the city’s charm and the hotel’s attention to detail. Overall, the Renaissance Shanghai Yu Garden Hotel exceeded my expectations with its excellent hospitality, prime location, and special touches that make guests feel valued. I would highly recommend it to anyone visiting Shanghai.
Response from Property: Thank you for choosing Renaissance Shanghai Yu Garden Hotel. We are delighted that you enjoyed a comfortable stay and the beautiful city views. The thoughtfully prepared commemorative stamps are our way of helping you take more memories of Shanghai with you. We look forward to welcoming you back and continuing to provide you with attentive service.