The Hongta Hotel, a Luxury Collection Hotel, Shanghai Reviews
The Hongta Hotel, a Luxury Collection Hotel, Shanghai
No. 889 Dongfang Road, Pudong New Area, Shanghai, 200122, ChinaView Hotel Details
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Guest Reviews of The Hongta Hotel, a Luxury Collection Hotel, Shanghai
9.2/10
Very Good
670 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.0
Service9.2
Cleanliness9.4
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All reviews(670)
Positive reviews(637)
Reviews with photos/video(137)
Large rooms(35)
Friendly front desk staff(32)
Well decorated(24)
Luxurious(24)
Perfect for business trips(17)
Close to metro(15)
Nice bathtub(9)
Clean pool(6)
Negative reviews(33)
M506278****
Deluxe Twin Room
Stayed in Oct 2025
Travelling with friends
4 review
10/10
Outstanding
Posted on Dec 5, 2025
The room was great, especially the bathroom. The environment was very pleasant, and the staff were really enthusiastic. The breakfast selection wasn't huge, but it varied over the two days and there was plenty of fruit.
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Response from Property: 尊敬的貴賓,感謝您選擇上海紅塔豪華精選酒店,我們一直秉承萬豪的服務理念為客人提供貼心及優質的服務,感謝您入住酒店並給予肯定的評價,客户的滿意是我們最大的榮幸!期待您的下次光臨。
Guest User
Deluxe Twin Room
Stayed in Oct 2025
Travelling with friends
12 review
10/10
Outstanding
Posted on Dec 6, 2025
The Hongta is an excellent hotel. It is very well maintained. The staff, including the front desk, housekeeping, room service, and all service staff that we've met were very friendly, courteous, and efficient. In particular, the service and efficiency of Johnson Zhang (Manager?) in the dining room at breakfast is exemplary. The buffet breakfast is excellent with good variety of both Western and Chinese food. The hotel is also conveniently located within a five minute walk to the entrance of a subway line. I would choose to stay at the Hongta again the next time I'm in Shanghai and would not hesitate to recommend it to my friends and relatives.
Response from Property: 尊敬的貴賓,感謝您選擇上海紅塔豪華精選酒店,酒店位於繁華的世紀大道商圈,我們一直秉承萬豪的服務理念為客人提供貼心及優質的服務,期待您的下次入住!
Guest User
Deluxe Room
Stayed in Sep 2025
Business traveller
1 review
9.0/10
Great
Posted on Oct 25, 2025
Service was great, hotel staff was very friendly and helpful. We have faced cleaning issue in bathroom on arrival and we were offered to change the room. Beeakfast was great ana staff at restaurant was fantastic as well!
Response from Property: 尊敬的貴賓,感謝您選擇上海紅塔豪華精選酒店,酒店位於繁華的世紀大道商圈,我們一直秉承萬豪的服務理念為客人提供貼心及優質的服務,期待您的下次入住!
M51888****
Deluxe Room
Stayed in Jun 2025
Travelling with friends
15 review
10/10
Outstanding
Posted on Aug 22, 2025
Despite The Hongta Luxury Collection being nearly 25 years old, as an architect, I am highly impressed by its interior design! The North American vintage style, from its color palettes to its furnishings and overall arrangement, has truly stood the test of time. The gravitas and sophisticated restraint of its 'old money' aesthetic simply cannot be compared to the flashy superficiality of 'influencer' designs. If you take the time to truly appreciate it, The Hongta Luxury Collection, as the only remaining Luxury Collection hotel in Shanghai, still possesses a unique and enduring allure!
Original textTranslated by Google
6/20
Response from Property: Dear guests, thank you for choosing The Hongta Hotel, a Luxury Collection Hotel, Shanghai. The hotel is located in the bustling Century Avenue business district. We have always adhered to Marriott's service philosophy to provide guests with attentive and high-quality services. We look forward to your next stay!
M333522****
Deluxe Room
Stayed in Aug 2025
Business traveller
1 review
10/10
Outstanding
Posted on Sep 7, 2025
Although the decor has a classic feel, it beautifully incorporates the charm of old Shanghai. The suite was quite spacious, but my tight schedule meant I didn't get a chance to take any photos. The swimming pool environment was decent; I'd forgotten my swim cap, but the staff proactively lent me one. I hope the breakfast offerings can be improved, as the current variety of hot dishes is rather limited. After I gave my feedback, the staff said they would follow up. I'm looking forward to staying here again on my next visit to Shanghai!
Original textTranslated by Google
Response from Property: Dear guests, thank you for choosing The Hongta Hotel, a Luxury Collection Hotel, Shanghai. The hotel is located in the bustling Century Avenue business district. We have always adhered to Marriott's service philosophy to provide guests with attentive and high-quality services. We look forward to your next stay!
118688****
Deluxe Room
Stayed in Jul 2025
Family
2 review
10/10
Outstanding
Posted on Aug 28, 2025
Although the hotel is a bit dated, the facilities are very well maintained, and the rooms are spotlessly clean. Both the service and cleanliness absolutely meet a five-star standard. My only minor disappointment was being assigned a connecting room. I had specifically requested a quiet room when booking, and I really should have been informed at check-in that it was a connecting room. During the day, it was quiet, leading me to assume I had considerate neighbors. However, the guests in the adjacent room didn't return until after 11 PM and then started talking loudly. They continued watching TV and listening to music until well past midnight, keeping my child and me awake until then. The hotel attracts many international guests. While the breakfast quality was a bit average, everything else was excellent. It's conveniently located, just a 300-meter walk from Century Link Plaza. I would definitely stay here again!
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6/7
Response from Property: Dear guest, thank you for staying at our hotel and for your positive review. Customer satisfaction is our greatest honor! We have promptly provided feedback to the relevant departments regarding your valuable suggestions. We look forward to your next stay at the Hongta Hotel, a Luxury Collection Hotel, Shanghai.
Guest User
Deluxe Twin Room
Stayed in Sep 2025
Travelling with friends
42 review
9.5/10
Amazing
Posted on Oct 5, 2025
Great hotel with good services thats fitting one of 5 star stature
Response from Property: 尊敬的貴賓,感謝您選擇上海紅塔豪華精選酒店,我們一直秉承萬豪的服務理念為客人提供貼心及優質的服務,感謝您入住酒店並給予肯定的評價,客户的滿意是我們最大的榮幸!期待您的下次光臨。
M633500****
Deluxe Twin Room
Stayed in Jul 2025
Travelling with friends
5 review
10/10
Outstanding
Posted on Aug 25, 2025
Absolutely fantastic, and incredible value for money! The rooms are spacious and luxuriously decorated. If you don't mind a few slightly older facilities, it's definitely worth booking. It was spotlessly clean, absolutely no issues with hygiene. The service was exceptional; the doorman thoughtfully helped us with our luggage. I'll definitely stay here again on my next trip to Shanghai.
Original textTranslated by Google
Response from Property: Dear guests, thank you for choosing The Hongta Hotel, a Luxury Collection Hotel, Shanghai. The hotel is located in the bustling Century Avenue business district. We have always adhered to Marriott's service philosophy to provide guests with attentive and high-quality services. We look forward to your next stay!
Guest User
Deluxe Room
Stayed in Jul 2025
Solo traveller
1 review
9.0/10
Great
Posted on Aug 11, 2025
It’s a place with great service and very genial and helpful staff. The experience was generally good, except for their amenities. Learned from couple of staffs, this hotel has been built for over twenty years and lots of amenities should be replaced/renovated. They had a plan to do that this year, but it was somehow cancelled later. I encountered some problem with the AC of the room 1710; the AC was somehow old and malfunctioning and the room was hot. The staffs are kind and patient, they helped me with switching room right away.
Overall, old place, but great people. Will recommend.
Response from Property: Dear guests, thank you for choosing The Hongta Hotel, a Luxury Collection Hotel, Shanghai. We have always adhered to Marriott's service philosophy to provide guests with attentive and high-quality service. Thank you for staying at our hotel and for your positive comments. Customer satisfaction is our greatest honor! We look forward to your next visit.
Guest User
Deluxe Room
Stayed in Aug 2025
Business traveller
37 review
10/10
Outstanding
Posted on Sep 21, 2025
Really nice hotel. Great breakfast. Convenient location.
Response from Property: 尊敬的貴賓,感謝您選擇上海紅塔豪華精選酒店,我們一直秉承萬豪的服務理念為客人提供貼心及優質的服務,感謝您入住酒店並給予肯定的評價,客户的滿意是我們最大的榮幸!期待您的下次光臨。
seeme1223
Deluxe Room
Stayed in Aug 2025
Business traveller
111 review
10/10
Outstanding
Posted on Sep 12, 2025
Absolutely fantastic!
Original textTranslated by Google
Response from Property: Dear guests, thank you for choosing The Hongta Hotel, a Luxury Collection Hotel, Shanghai. We have always adhered to Marriott's service philosophy to provide guests with attentive and high-quality service. Thank you for staying at our hotel and for your positive comments. Customer satisfaction is our greatest honor! We look forward to your next visit.
Melvyn Foong
Deluxe Room
Stayed in Sep 2025
Family
2 review
10/10
Outstanding
Posted on Nov 7, 2025
Highly Recommended. Spacious and conveniently located to to a big shopping mall with ample food choices and shopping too. Very comfortable and relaxing to be in this hotel. Personally they have the best and most comfortable bed I ever slept in a hotel. EXCELLENT is just one work I would describe this hotel
Response from Property: 尊敬的貴賓,感謝您選擇上海紅塔豪華精選酒店,酒店位於繁華的世紀大道商圈,我們一直秉承萬豪的服務理念為客人提供貼心及優質的服務,期待您的下次入住!
pure.pure
Executive Deluxe Double Room
Stayed in Mar 2025
Family
2 review
10/10
Outstanding
Posted on May 24, 2025
This is my 2nd time here, always a great choice because of a great location, friendly and helpful staff
Response from Property: 尊敬的貴賓,感謝您選擇上海紅塔豪華精選酒店,酒店位於繁華的世紀大道商圈,我們一直秉承萬豪的服務理念為客人提供貼心及優質的服務,期待您的下次入住!
Guest User
Executive Deluxe Double Room
Stayed in Aug 2025
Business traveller
5 review
10/10
Outstanding
Posted on Sep 22, 2025
We went on a business trip. The hotel is good. There are no robots to take to the room. The people are friendly. The floor is made of fabric. Breakfast is good, but there isn't much variety. Overall, I'm satisfied.
Response from Property: 尊敬的貴賓,感謝您選擇上海紅塔豪華精選酒店,酒店位於繁華的世紀大道商圈,我們一直秉承萬豪的服務理念為客人提供貼心及優質的服務,期待您的下次入住!
L2LFR
Deluxe Room
Stayed in Aug 2025
Solo traveller
18 review
8.5/10
Very good
Posted on Sep 14, 2025
I recently stayed at the Hongta Hotel. The breakfast experience was quite different from other Marriotts I’ve visited: it was much more Chinese than continental, with a limited selection of international options. The waffles and pastries were not particularly impressive. Additionally, while I was going to get more plates at the buffet, my plates were removed from the table, and the table itself was given to other guests, which was inconvenient.
On the positive side, the staff were very polite and attentive overall. I also tried room service: the pasta, asparagus and fruits salad were excellent, but unfortunately the fries were a bit disappointing.
Response from Property: Dear guest, thank you for staying at the Hongta Hotel, a Luxury Collection Hotel, Shanghai. We apologize for not providing you with a perfect stay. Regarding the issue you mentioned, we will strengthen management and increase the variety of our supplies. We hope to gain your understanding. We apologize again!