The Hongta Hotel, a Luxury Collection Hotel, Shanghai

The Hongta Hotel, a Luxury Collection Hotel, Shanghai Reviews

The Hongta Hotel, a Luxury Collection Hotel, Shanghai

No. 889 Dongfang Road, Pudong New Area, Shanghai, 200122, ChinaView Hotel Details
The Hongta Hotel, a Luxury Collection Hotel, Shanghai
The Hongta Hotel, a Luxury Collection Hotel, ShanghaiThe Hongta Hotel, a Luxury Collection Hotel, ShanghaiThe Hongta Hotel, a Luxury Collection Hotel, Shanghai
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Guest Reviews of The Hongta Hotel, a Luxury Collection Hotel, Shanghai

9.2/10
Very Good
458 review
Verified reviews
Location9.3
Amenities8.9
Service9.3
Cleanliness9.4
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All reviews(458)
Positive reviews(432)
Reviews with photos/video(84)
Friendly front desk staff(31)
Delicious breakfast(30)
Large rooms(23)
Perfect for business trips(20)
Luxurious(20)
Well decorated(15)
Close to metro(6)
Tasty restaurant(5)
Negative reviews(26)
pure.pure
Executive Deluxe Double Room
Stayed in Mar 2025
Family
2 review
10/10
Outstanding
Posted on May 24, 2025
This is my 2nd time here, always a great choice because of a great location, friendly and helpful staff
Response from Property: 尊敬的貴賓,感謝您選擇上海紅塔豪華精選酒店,酒店位於繁華的世紀大道商圈,我們一直秉承萬豪的服務理念為客人提供貼心及優質的服務,期待您的下次入住!
Guest User
Deluxe Twin Room
Stayed in Jun 2025
Family
5 review
9.5/10
Amazing
Posted on Aug 3, 2025
The hotel is well maintained with 1st class service and amenities. Breakfast has lots of varieties to cater both Chinese and Western tourists. Close to the Financial Center.
Guest User
Deluxe Suite
Stayed in May 2025
Family
4 review
9.5/10
Amazing
Posted on Jun 20, 2025
Out of the many hotels I have stayed in on all continents (except Antarctica) in almost 70 years, this ranks right up there for its really outstanding accomodation and breakfast buffet, and at an almost unbeatable price. Huge rooms (incl. bathroom), lavishly and tastefully furnished, everything very practical, simply the best. Outstanding breakfast buffet with attentive service, very pleasant atmosphere in the seating area (and throughout). This is not an ultramodern hotel and it is not on the Bund, but kept in best nick and thoughtfully modernized. An additional advantage: It is not hugely busy (though this might be bad news for the proprietor).
Response from Property: Dear Guest,On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time.Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.
YuRaymond
Deluxe Room
Stayed in Jan 2025
Business traveller
1 review
10/10
Outstanding
Posted on Feb 21, 2025
Will come back next trop
Response from Property: Dear guest, thank you for staying at our hotel and giving us a positive review. Customer satisfaction is our greatest honor! We look forward to your next stay at the Hongta Hotel, a Luxury Collection Hotel, Shanghai.
Vinicius
Deluxe Room
Stayed in Jun 2025
Business traveller
4 review
10/10
Outstanding
Posted on Jul 27, 2025
Amazing hotel, great location, great breakfast!!
Response from Property: 尊敬的貴賓,感謝您選擇上海紅塔豪華精選酒店,酒店位於繁華的世紀大道商圈,我們一直秉承萬豪的服務理念為客人提供貼心及優質的服務,期待您的下次入住!
Autumn-in-Me
Deluxe Room
Stayed in Dec 2024
Couple
9 review
8.0/10
Very Good
Posted on Jan 2, 2025
very bad ventilation the place is wreaked of smoke and dust allergy. wont be back here too old and not clean enough building. smoke comes out of air conditioner duct
Response from Property: Thank you for staying with us and sharing a review.It is our continued mission to provide all of our guests with the service and facilities that meets their expectation . I am naturally most concerned to learn of your unsatisfactory experience with the air conditioner, we will make correction for these issue. Once again, Thank you for your continuous support and we look forward to welcoming you back at Hongta Hotel, A Luxury Collection Hotel, Shanghai.
PhillipHotmail
Deluxe Room
Stayed in Oct 2024
Business traveller
14 review
8.5/10
Very Good
Posted on Nov 27, 2024
location is good, near shopping centers. good price too. room is pretty big and have everything you need. good experience.
Response from Property: Thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time.Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.
Michael Darren
Premier Deluxe Suite (Double Bed)
Stayed in Aug 2023
Couple
91 review
6.0/10
Posted on Oct 1, 2023
Hotel is a little old but more importantly, Executive Lounge was closed and shifted to restaurant downstairs. Food options for afternoon tea and cocktail hours had very little variety. Breakfast was only slightly better but still not of Marriott standard. Except for check in which was very good and fast and staff was efficient, otherwise everything else are lacking the Marriott and 5 star standard. What was most preposterous is during breakfast, several guests took the scoop spoon for the sauces and put into the mouth to taste the sauce and then proceeded to put the same spoon back into the same sauce bowl he tasted from. Staff didn’t do anything at all. I do not think this is acceptable in any part of the world. Quite disappointed overall.
Response from Property: Thank you for staying with us and sharing a review. It is our continued mission to provide all of our guests with the service and facilities that meets their expectation . I truly appreciate the time you have taken to share your opinions with us. Your kind feedback allows us to continuously evolve our service and product standards. Once again, Thank you for your continuous support and we look forward to welcoming you back at Hongta Hotel, A Luxury Collection Hotel, Shanghai.
Ying
Executive Deluxe Twin Room
Stayed in Nov 2023
Family
6 review
9.0/10
Great
Posted on Jan 10, 2024
The front desk lady is not very nice. She treated me differently than the domestic guests. She didn’t even tell me I can access the lounge though I booked an executive floor room. The room itself is good, the house keeping team is very nice. The breakfast is not good as the price. Even worse than a 4 star hotel. Most items are lukewarm, not hot and fresh. I had a dinner in the hotel restaurant, the food is bad too.
Response from Property: Thank you for staying with us and sharing a review.It is our continued mission to provide all of our guests with the service and facilities that meets their expectation . I am naturally most concerned to learn of your unsatisfactory experience with the food and staff, we will make correction for food issue and strengthen traning for staff. Once again, Thank you for your continuous support and we look forward to welcoming you back at Hongta Hotel, A Luxury Collection Hotel, Shanghai.
YuenAlex
Executive Deluxe Double Room
Stayed in Nov 2023
Family
2 review
7.5/10
Posted on Dec 10, 2023
Room amenities and facilities quite out fashioned compared to newer hotels. Breakfast food choices are OK, but quality medium.
Response from Property: Dear Guest,Thank you for staying with us and sharing a review. I am naturally most concerned to learn of your unsatisfactory experience with the food and staff, we will make correction for food issue and strengthen traning for staff. Once again, Thank you for your continuous support and we look forward to welcoming you back at Hongta Hotel, A Luxury Collection Hotel, Shanghai.
Edwinnh
Deluxe Room
Stayed in Jun 2025
Business traveller
8 review
10/10
Outstanding
Posted on Aug 3, 2025
Good hotel
Natoy
Deluxe Room
Stayed in Mar 2023
Couple
1 review
10/10
Outstanding
Posted on May 2, 2023
The service and ambiance was absolutely spectacular!!! I can’t wait to visit again!
Response from Property: On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time. Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.
Peshi
Deluxe Room
Stayed in Sep 2022
Couple
2 review
10/10
Outstanding
Posted on Oct 4, 2022
Had a great time at this hotel the staff were very friendly and nice.
Response from Property: On behalf of all the associates of the hotel, we would like to thank you for choosing the Hongta Hotel, A Luxury Collection Hotel, Shanghai and spending the time to share your feedback with us. We are delighted to know that you had a pleasant stay with us. At the Hongta Hotel, we pride ourselves to look after our guest and meet their expectations at all time.Once again, thank you for your continuous support and we look forward to welcoming you back at the Hongta Hotel, A Luxury Collection Hotel, Shanghai soon.
Jiawangwang
Deluxe Twin Room
Stayed in Jun 2025
Family
14 review
9.7/10
Amazing
Posted on Jul 24, 2025
I always stay here when I'm in Shanghai. The value for money is excellent, the rooms are spacious, the facilities are upscale, the service is excellent, and the parking is free. We stayed with two adults and one child, and the front desk even gave us an extra breakfast. Great!
Original TextTranslated by Google
Response from Property: Dear guests, thank you for staying at our hotel and for your positive review. Customer satisfaction is our greatest honor! We look forward to your next stay at the Hongta Hotel, a Luxury Collection Hotel, Shanghai.
Guest User
Deluxe Room
Stayed in Jun 2025
Business traveller
10 review
10/10
Outstanding
Posted on Jul 18, 2025
The hotel facilities are cost-effective, especially the front desk manager Xiaolou's service is very attentive! It is worthy of praise.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at our hotel and giving us a positive review. Customer satisfaction is our greatest honor! We look forward to your next stay at the Hongta Hotel, a Luxury Collection Hotel, Shanghai.