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Shenzhen Ritz Carlton Hotels

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Shenzhen Hotels

Shenzhen Ritz Carlton Hotels

Flights to Shenzhen

The Ritz-Carlton Shenzhen

Shenzhen Convention & Exhibition Center|1.12km from city centre|Shenzhen Ritz Carlton Hotels

Outstanding

1890 Reviews

4.7/5

Breakfast Included

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I am writing to express my heartfelt gratitude for the exceptional hospitality I received during my recent stay at Ritz. The entire experience was truly outstanding, and I am particularly moved by the warmth and sincerity shown by your staff, especially Kylie at the lounge. From the moment I arrived, I was impressed by the attention to detail and the genuine care extended by your team. Kylie went above and beyond to ensure my comfort and satisfaction. Her courteous demeanor and proactive approach were evident in every interaction. She especially made my birthday memorable with a thoughtful card and a lovely gift, which added a personal touch that I deeply appreciated. Moreover, I am grateful for Kylie's assistance in retrieving my leftover belongings. Her prompt and efficient service demonstrated a remarkable commitment to guest satisfaction, further enhancing my experience at your hotel. The lounge itself provided a relaxing and luxurious environment, perfectly complementing the overall ambiance of The Ritz-Carlton, Shenzhen. The quality of service, combined with the exquisite facilities, made my stay truly unforgettable. I would like to extend my sincere thanks to Kylie and the entire team for making my visit so special.

Wyndham Grand Shenzhen

Shenzhen Convention & Exhibition Center|1.44km from city centre

Outstanding

6197 Reviews

4.6/5

Breakfast Included

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I booked a stay at this hotel for my mum and dad to celebrate my mum's 70th birthday, and the experience exceeded our expectations. To make their stay extra special, I upgraded the room and arranged for the dinner buffet and breakfast the following morning. My parents felt warmly welcomed from the moment they arrived, and the spacious, comfortable room was perfect for their needs. Shortly after they settled in, they received a call from room service offering to bring a birthday cake—a thoughtful gesture that took us by surprise. Although I had mentioned the occasion and considered ordering a cake, I hadn’t made a formal request, so this kind act made the experience even more memorable for my mum. The hotel facilities were excellent. My parents enjoyed using the swimming pool and gym, with the pool's water temperature being just right. The atmosphere was cosy, and both the dinner and breakfast were above average. What truly stood out was the exceptional service. The staff were friendly, attentive, and genuinely caring. Before my parents checked out, they were even given two coffee cards as a thank you for their stay. I can't recommend this hotel highly enough. Thank you for making my mum's birthday so special.

Crowne Plaza Shenzhen Futian

Shenzhen Convention & Exhibition Center|0.78km from city centre

Outstanding

4410 Reviews

4.7/5

Breakfast Included

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The hotel's location and environment very good[ThumbsUp][ThumbsUp][ThumbsUp] the room very clean. Breakfast is very traditional[Party][Party][Party] The service in the front desk is excellent. Mr. Mo 莫先生is also considerate, and the room very nice good. The room has been upgraded for free, and we will come back again next time

Sheraton Shenzhen Futian Hotel

Shenzhen Convention & Exhibition Center|0.94km from city centre

Outstanding

7868 Reviews

4.8/5

Breakfast Included

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Very good service from all staff, got arranged to king size bedroom with bathtub and late check out, check in check out both great, thx Ms Bella Wang

Four Points by Sheraton Shenzhen

Huanggang Port and Futian Port|3.55km from city centre

Excellent

1802 Reviews

4.3/5

Breakfast Included

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We stayed on July 14, 2024. The receptionist was friendly and was able to upgrade us since we checked in late around 9:30 pm. I think her name was Lu. The room is spacious and comfortable. The breakfast buffet had a lot of variety and was delicious!

Futian Shangri-La, Shenzhen

Shenzhen Convention & Exhibition Center|0.77km from city centre

Outstanding

3629 Reviews

4.7/5

Breakfast Included

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This hotel is classy, sedate, and regal. The location is close to some of the hotspots in Futian (particularly Brew, with its great in-house live band) and is a beautiful space in terms of decor. THE PILLOWS ARE AMAZING. You will sleep well in these most comfortable surroundings, and the service is impeccable-from the front desk to the bellmen. The cafe breakfast buffet is delicious with everything you could want to eat and drink. Will definitely stay again when in the area.

Metropark Hotel Shenzhen

Dongmen and Shuibei|6.72km from city centre

Outstanding

8265 Reviews

4.6/5

Breakfast Included

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Overall experience were satisfactory. The hotel is conveniently located. The room was spacious, clean, and well-maintained. The bed was comfortable. The amenities provided were adequate, and the housekeeping service was prompt and efficient. However, I did encounter a significant issue with the ventilation. Despite staying in a non-smoking room, cigarette fumes were quite noticeable and unpleasant. It seems the smoke from other areas of the hotel was seeping into the room. Additionally, I was shocked to see guests smoking in common areas, including one instance where a guest boarded the lift from B1 with a lit cigarette. I believe the hotel should enforce stricter non-smoking policies in common areas and improve their ventilation system to ensure a more comfortable stay in future. Hoping that the smoking policy and ventilation issues are addressed in the future.

Four Seasons Hotel Shenzhen

Shenzhen Convention & Exhibition Center|1.09km from city centre

Outstanding

3007 Reviews

4.7/5

Breakfast Included

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Very decent hotel with wonderful food, facilities and service. Price is very affordable compared to other locations of Four Seasons Hotel. Especially recommend Matsuyi (Japanese restaurant) located on 6/F of hotel for lunch or dinner.

Shangri-La Shenzhen Hotel

Lo Wu Control Point, Lo Wu Railway Station|6.34km from city centre

Excellent

3688 Reviews

4.4/5

Breakfast Included

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Great hotel for families. Swimming pools are nice and well maintained. Kids activities as well. Staff is listening and breakfast was comprehensive. Will stay again!

JW Marriott Shenzhen

Shenzhen Convention & Exhibition Center|2.72km from city centre

Outstanding

8754 Reviews

4.7/5

Breakfast Included

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From the moment I walked in, I felt right at home. The ambiance is cozy and spotlessly clean, creating a relaxing atmosphere. The rooms are spacious and the beds are super comfy, ensuring a great night's sleep. The staff is incredibly friendly and helpful, always willing to go the extra mile. The breakfast selection is impressive, with something to suit every taste. Overall, a highly recommended stay – I'll definitely be back!” Thank you yo-yo give me a fantastic room night.

See all Shenzhen Ritz Carlton hotels

Top rated hotels in Shenzhen

The Ritz-Carlton Shenzhen

4.7/51890 Reviews

Shenzhen Convention & Exhibition Center

Guest User

5/5Perfect

Frequently Asked Questions

How do I book a hotel on Trip.com?
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.