Hao Fu Hua Hotel

Hao Fu Hua Hotel Reviews

Hao Fu Hua Hotel

Intersection of Jiu'er Road and Zifang Road, Shishi, ChinaView Hotel Details
Hao Fu Hua Hotel
Hao Fu Hua HotelHao Fu Hua HotelHao Fu Hua Hotel
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Hao Fu Hua Hotel Guest Reviews

4.5/5
Great
607 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All Reviews(607)
Positive reviews(580)
Reviews with photos/video(82)
Large rooms(35)
Friendly front desk staff(28)
Convenient parking(19)
Perfect for business trips(12)
Delicious breakfast(10)
Well decorated(8)
Stayed multiple times(8)
Great location(7)
Negative reviews(27)
Guest User
Special Queen Room
Stayed in May 2023
Business travellers
5 review
1.0/5
Posted on May 20, 2023
No good very bad , The hotel is of a poor standard, after midnight at 3:00 the air conditioning is turned off and the room is very hot. I tried calling them, but the phone didn't work. I went to the reception to find out the reason, but they said that there was a malfunction, but they are lying, because they turned off the central air conditioning in order to reduce electricity consumption. I do not recommend it
Mansory
Executive 2-bed Room
Stayed in Aug 2023
Business travellers
5 review
4.7/5
Amazing
Posted on Aug 8, 2023
Nice, renovated rooms
Guest User
Deluxe Queen Room
Stayed in May 2023
Business travellers
7 review
5.0/5
Outstanding
Posted on May 9, 2023
Cost-effective, clean and tidy. Hotel transportation is convenient, parking is also very convenient! Recommended
Original TextTranslated by Google
Response from Property: Dear Guest: Hello: I am very happy that the hotel has left a deep impression on you, and I hope that this beautiful city and the warm people of Fuhua Hotel will leave you with a good memory. Looking forward to your next visit and all the best.
Anonymous User
Executive 2-bed Room
Stayed in May 2023
Family
9 review
1.0/5
Posted on May 3, 2023
👎Least recommended: The hotel staff actually entered my hotel room privately after I checked in, while I was out, and 🈚️any contact information informed me of the situation. Here's how things went: 5🈷️ Arrive at the hotel around 2:00 noon on the 2nd to check in (normally leave the phone number light information), and then rest in this room for about an hour, during which the hotel did not come over (pay attention to this). Go out a little after 3 o'clock and start from Wulin Village 🚖, (you can check the time with the attached picture). When I returned to the hotel room at around 9:00 p.m., I found that the power card was pulled out (because the tablet was charged 🔋, and the power card was inserted on purpose). When I saw this, my first reaction was that the room 🈶️ entered a "thief" . I hurriedly called the front desk of the Gei Hotel, only to learn that the "room staff" had come in to deliver breakfast coupons (at this time I also saw the coupons for the table ⬆️). When I asked her why she entered my room without my permission! ! ! The hotel replied that they would check it out, then hung up the phone ☎️. Then I thought that I was afraid, women staying in hotels outside, just for the sake of safety, they would choose the hotels recommended by the rankings 🏨. Immediately after contacting Ctrip, Ctrip said that it needs to verify and then deal with it. In my fear + worry mood, I waited for more than ten minutes, during which the hotel contacted me with the hotel phone. Just say I'm sorry, there is no sincere way to deal with it. Rather than waiting anxiously for processing, the hotel dared not stay any longer. I was scared in my heart, afraid that someone would come in at any time😰. Go to the front desk directly after ten o'clock and return the room card to the front desk. I went to another five-star hotel. After this, the staff of Fuhua Hotel did not contact me, apologize and appease me. As a result, at 12:00 in the morning, I checked out and was notified of the deduction (remember I left at ten o'clock in the evening). At midnight, I was really disgusted by the behavior of the hotel again
Original TextTranslated by Google
Response from Property: Hello, thank you for choosing Fuhua Hotel. First of all, I would like to express my deep apologies for all the inconveniences you have encountered. I have notified the relevant depar**ents of the problems you responded to. And it has become a case for our training courses, and we will strengthen employee training and supervision in the future. We have been committed to providing our guests with human quality, sincere caring and high-quality services. Please inform us of your special requirements before check-in, try our best to meet your special requirements and avoid unnecessary troubles. We will arrange for you according to the room status. Quiet room, thank you again for your review
Guest User
Standard Queen Room
Stayed in Mar 2023
Friends
1 review
5.0/5
Outstanding
Posted on Mar 19, 2023
This is my first time visiting Shishi, this is really a treasure hotel! The service attitude at the front desk is very good, and the auntie in the room service is also very nice. The room is clean and tidy, highly recommended!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you for your affirmation of the hotel next time, look forward to your visit next time, and wish you a pleasant journey!
Guest User
Executive 2-bed Room
Stayed in Feb 2023
Couples
2 review
4.7/5
Amazing
Posted on Apr 25, 2023
Not bad not bad not bad not bad not bad not bad ha not bad not bad not bad not bad not bad not bad not bad not bad not bad not bad not bad not bad not bad not bad not bad but not bad
Original TextTranslated by Google
Response from Property: Dear Guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched by your satisfaction and affirmation. Will keep working hard and always be ready for you to come back anytime.
Guest User
Executive Queen Room
Stayed in Feb 2023
Couples
5 review
2.7/5
Posted on Feb 9, 2023
The gold and jade are outside, and the cats are in it! ! ! Don't choose because the information shows that it will be renovated in 2022, or you will regret it! ! ! The service at the front desk is average, and the questions are not answered. The 4-star hotel should be 10 years ago, and it must not be there now.
Original TextTranslated by Google
Response from Property: Dear guest, we sincerely apologize for your bad stay experience. During your stay in the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve the problem for you. Regarding the room problem, the hotel engineering depar**ent has strengthened the maintenance to ensure that this will not happen again next time you stay We are sorry for the inconvenience caused to you. We will strengthen the training of the staff before taking up their posts. Your comfortable stay is our highest pursuit. We look forward to your coming again. I wish you and your family good health and everything goes smoothly.
Hezhou
Special Queen Room
Stayed in Jan 2023
Friends
32 review
3.2/5
Posted on Jan 5, 2023
The location of the hotel is good, there are parking facilities, but it’s newly renovated in 2022, but the bathroom tiles are so bad, and the design is unreasonable. The bathroom plug-in board is not above the sink. The front desk also charged 500 Deposit, when you check out, you have to wait for the room to be inspected before letting you go. It feels like you are living in a guest house 20 years ago
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for sharing your experience of staying with us and providing valuable comments and suggestions to our work! We have made improvements in time, but this time we failed to leave you with a perfect memory, and we look forward to making up for it all next time (give us a chance!) We are working hard, and we look forward to your witness! wish all the best!
HahadaiwangA
Executive 2-bed Room
Stayed in Dec 2022
Business travellers
57 review
1.7/5
Posted on Dec 6, 2022
The standard of the laundry room of a four-star hotel has been given to Radium. First, why not decorate the laundry and buy a fully automatic drum washing machine for about 2,000. Second, I can’t figure out why the laundry is placed in the utility room.
Original TextTranslated by Google
Response from Property: Dear, seeing this 1 point and 1 star, we are really hot in our eyes and hurt in our hearts. Your valuable opinions are very important to us, and we will inform the relevant depar**ents to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Special Queen Room
Stayed in Apr 2023
Solo travellers
1 review
4.5/5
Great
Posted on Apr 22, 2023
This time I came back for an exam. It said that it was renovated last year and it was close to the school. I booked this hotel with the mentality of giving it a try. The environment and sanitation are not bad, and the price/performance ratio is quite high. The No. 4 gate of Taihe is nearby. The front desk said that it will help you upgrade to a window. It is on the 7th floor. There are KTVs on the fourth and fifth floors. It is too noisy at night, and the sound insulation is not very good. If you talk louder in the next room, or take a shower, you can still hear it.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for sharing your experience of staying with us and providing valuable comments and suggestions to our work! Next time, if you have any special requirements, please call us in advance. I will reserve a special room for you in advance. This time I failed to leave you with perfect memories. I look forward to making up for it all next time (give us a chance!) We are working hard and looking forward to it You witness! wish all the best!
Guest User
Standard Queen Room
Stayed in Sep 2022
Business travellers
10 review
4.7/5
Amazing
Posted on Sep 19, 2022
The room is very good, newly renovated, the breakfast buffet is very rich, and there is free parking. I come here often. The service is also very good and the sanitation is ok
Original TextTranslated by Google
Response from Property: Dear guests, by chance, we met you, by chance, you chose us, there are too many choices in life, every time is fate, thank fate for letting us know each other. Our thoughtfulness and warmth will definitely reap your favor for a lifetime! Looking forward to meeting you again!
Lengxiaohenyouxiuo
Standard 2-bed Room
Stayed in Mar 2023
Friends
2 review
1.0/5
Posted on Mar 18, 2023
Normal hotels don’t cancel until 1:30. This hotel called after 12:00 and it’s too noisy because it’s close to the roadside. I’ve stayed in so many hotels. It’s the first time I’ve seen someone call so early
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your timely feedback. I hope that your mood for this trip will not be affected. We will strengthen the business training of our employees. We will continue to ask ourselves to be better and better. Please believe that we are willing to use the most enthusiastic, meticulous and warmest The service will create the most comfortable residence for you during the journey, and we sincerely look forward to serving you again!
Guest User
Deluxe Queen Room
Stayed in Mar 2023
Business travellers
9 review
4.0/5
Very Good
Posted on Mar 6, 2023
The breakfast is poor. Not only are there few varieties, but there is nothing to eat if you go later.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for staying at the Ho Fu Hua Hotel, and I am sorry for the inconvenience caused to you due to the large number of diners that day. We will definitely strengthen management and strive to make every guest feel at home. At the same time, I would like to thank you for your understanding and tolerance to us. Finally, I wish you a happy day!
Guest User
Executive 2-bed Room
Stayed in Feb 2023
Other
1 review
3.7/5
Posted on Feb 28, 2023
It's okay, but the service is not very good, and the quilt can't be covered even if he is asked to take it
Original TextTranslated by Google
Response from Property: Hello, thank you for choosing Fuhua Hotel. First of all, I would like to express my deep apologies for all the inconveniences you have encountered. I have notified the relevant depar**ents of the problems you responded to. And it has become a case study of our room depar**ent training courses, and we will strengthen staff training and supervision in the future. We have been committed to providing our guests with human quality, sincere caring and high-quality services. Please inform us of your special requirements before check-in, try our best to meet your special requirements and avoid unnecessary troubles. We will arrange for you according to the room status. The most comfortable room, thank you again for your review.
Anonymous User
Standard Queen Room
Stayed in Feb 2023
Business travellers
1 review
2.7/5
Posted on Feb 27, 2023
The gutter smelled bad, and I almost threw up after taking a shower. There is no way to stay. Get in touch. It really stinks. Others are fine.
Original TextTranslated by Google
Response from Property: Thank you for sharing such a detailed review. I am sorry that this stay did not fully meet your expectations. Regarding every valuable suggestion you mentioned, we will share it with the hotel management team, find out the deficiencies in the subtleties, and improve the deficiencies in the good aspects. We always pursue to create a perfect check-in experience for our guests. We believe that you will have a new experience when you stay next time. We sincerely invite you to come again.