Jl. Jenderal S. Parman No.52 - 54, Krajan Kulon, Waru, Kec. Waru, Kabupaten, Sidoarjo, IndonesiaView Hotel Details
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1 night
Neo+ Waru Sidoarjo by Aston Guest Reviews
4.5/5
Great
214 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.6
Cleanliness4.5
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All Reviews(214)
Positive reviews(212)
Reviews with photos/video(64)
Awesome stay(43)
Clean and tidy(32)
Great service(26)
Awesome rooms(16)
Convenient location(7)
Delicious breakfast(6)
Negative reviews(2)
Daanz
Superior Room
Stayed in 2023ๅนด8ๆ
Solo travellers
1 review
5.0/5
Outstanding
Posted on 2023ๅนด8ๆ24ๆฅ
Nice hotel,bersih staff ramah
Response from Property: Thank you for sharing your experience of staying with us. We are happy that you got the best service from us. We look forward to welcoming you back to our hotel.
Rahayu_01
Superior Room
Stayed in 2023ๅนด7ๆ
Booked for others
12 review
4.0/5
Very Good
Posted on 2023ๅนด10ๆ5ๆฅ
For rest ๐
Nanoooo
Superior Room
Stayed in 2023ๅนด4ๆ
Solo travellers
4 review
4.0/5
Very Good
Posted on 2023ๅนด6ๆ18ๆฅ
Perfect Place to stay a while.
KenFong__
Superior Room
Stayed in 2023ๅนด8ๆ
Couples
9 review
5.0/5
Outstanding
Posted on 2023ๅนด8ๆ20ๆฅ
The hotel really nice, if I come again, I will book this hotel again.
Anonymous User
Superior Room
Stayed in 2023ๅนด6ๆ
Family
1 review
3.7/5
Posted on 2023ๅนด6ๆ24ๆฅ
For transit hotel its ok...parking is huge, water refill is nice
Response from Property: Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again
SnowyKitten
Superior Room
Stayed in 2023ๅนด12ๆ
Solo travellers
26 review
4.0/5
Very Good
Posted on 2023ๅนด12ๆ29ๆฅ
Spacious room and comfortable
Guest User
Superior Room
Stayed in 2023ๅนด1ๆ
Business travellers
15 review
4.2/5
Very Good
Posted on 2023ๅนด3ๆ22ๆฅ
If you wanna stay near airport at the same time near bus station and not in the central city, this hotel is a good choice
Response from Property: Thank you for the review. besides being close to Bungurasih Terminal and Juanda Airport, our location is also very strategically close to Surabaya and Sidoarjo as well as Trans Icon Mall (new mall in Surabaya). See you on your next visit.
Anonymous User
Superior Room
Stayed in 2023ๅนด4ๆ
Friends
357 review
5.0/5
Outstanding
Posted on 2023ๅนด4ๆ17ๆฅ
Good location, good service, good hotel, good experience, good all
Response from Property: Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.Sincerely yours,Hotel Neo+ Waru Sidoarjo
Anonymous User
Superior Room
Stayed in 2023ๅนด4ๆ
Couples
121 review
5.0/5
Outstanding
Posted on 2023ๅนด5ๆ2ๆฅ
Good hotel, good service, good price, good experience, thankyou
Response from Property: Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again
Oddy mohamad
Superior Room
Stayed in 2023ๅนด12ๆ
Family
1 review
4.0/5
Very Good
Posted on 2024ๅนด1ๆ20ๆฅ
Everything is good
Rani F Febriyanti
Superior Room
Stayed in 2023ๅนด3ๆ
Business travellers
2 review
5.0/5
Outstanding
Posted on 2023ๅนด3ๆ21ๆฅ
It's always a pleasant stay in Neo+ Waru.
Response from Property: Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Guest User
Superior Room
Stayed in 2022ๅนด7ๆ
Booked for others
1 review
3.7/5
Posted on 2022ๅนด7ๆ25ๆฅ
Reception desk didnt use a mask amd i think the health protocol was horrible. The room was quite good , nice bed. The staff wasnt nice and kind and. This was my first experience seeing hotel employees did not use mask since the pandemi.
Response from Property: Dear Guest....Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us.The issues you had with the health protocol will be looked into and we will do our best to rectify the issue(s).We hope you will give us another chance to prove to you our standards of service and the reason why we are the number one independently owned hotel management company in Indonesia.
Ajwad Traveler
Stayed in 2022ๅนด9ๆ
Couples
5 review
3.5/5
Posted on 2022ๅนด10ๆ27ๆฅ
I found spiders in the room, and they didn't change bed sheet in everyday
Response from Property: Dear Ajwad Thank you for taking the time to leave us your review to help us understand, react to, and fix issues in the hotel to ensure all guests have a great stay with us.The issues you had with the Spiders, and Bed Sheet will be looked into and we will do our best to rectify the issue(s).We hope you will give us another chance to prove to you our standards of service and the reason why we are the number one independently owned hotel management company in Indonesia.
hnd
Superior Room
Stayed in 2023ๅนด6ๆ
Business travellers
1 review
5.0/5
Outstanding
Posted on 2023ๅนด6ๆ19ๆฅ
Nice thanks for service
Response from Property: Thank you for staying with Neo+ Waru Sidoarjo, we look forward to seeing you again.
David Michael
Superior Room
Stayed in 2022ๅนด4ๆ
Family
12 review
4.7/5
Amazing
Posted on 2022ๅนด4ๆ12ๆฅ
Arrived 11pm easy checkin, friendly staff, clean rooms and close to toll. Very convenient would stay again.