V Hotel Bencoolen Reviews

Response from Property: Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found your room impeccably clean and appreciated the upgrade from a double room to a triple room, as well as our prime location.However, we sincerely apologize for the oversight concerning the item left under the bed. Please rest assured that we take cleanliness very seriously and will address this matter with our housekeeping team to ensure that such incidents do not occur in the future.Your comments are invaluable in helping us improve our services, and we appreciate your understanding. We hope to welcome you back soon for an even better experience.

Response from Property: Thank you for taking the time to share your feedback regarding your recent experience with us. We are delighted to hear that you found our location appealing and convenient, with easy access to numerous attractions, the MRT, department stores, and a variety of dining options.Your positive remarks affirm our commitment to providing an excellent environment for our guests. We strive to ensure that our location enhances your overall experience, making it both enjoyable and accessible.Should you have any further comments or suggestions, please do not hesitate to reach out. We look forward to welcoming you back in the future!

Response from Property: Thank you for taking the time to share your wonderful feedback regarding your recent stay with us. We are delighted to hear that everything from check-in to check-out met your expectations and contributed to an excellent experience.Your kind words about our great service, clean rooms, and fantastic location are truly appreciated. It is always our goal to provide a memorable stay for our guests, and we are thrilled that we succeeded in doing so during your visit.We greatly appreciate your high recommendation and look forward to welcoming you back in the future. Should you have any further comments or suggestions, please do not hesitate to reach out.

Response from Property: Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our hotel's location convenient, particularly its proximity to both Bencoolen and Bras Basah MRT stations, as well as the nearby dining options.We strive to provide our guests with easy access to key attractions and amenities, and it is gratifying to know that we met your expectations in this regard. Your satisfaction is our top priority, and we appreciate your kind words.Should you have any further comments or suggestions, please do not hesitate to reach out. We look forward to welcoming you back on your next visit.

Response from Property: Thank you for taking the time to share your experience with us. We are delighted to hear that you appreciated our hotel services and enjoyed the various amenities we offer, including our swimming pools, vending machines, and laundering facilities.It is wonderful to know that you also took pleasure in the beautiful city view from our property. Your satisfaction is our top priority, and we strive to provide a comfortable and enjoyable stay for all our guests.We look forward to welcoming you back in the future!

Response from Property: Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our location worth recommending and that our staff made such a favorable impression on you with their friendly and easy-going demeanor.Your feedback is invaluable, and we appreciate your kind words. It is our goal to provide exceptional service and create a welcoming environment for all of our guests. We look forward to welcoming you back in the future and hope to exceed your expectations once again.

Response from Property: Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our location very convenient, particularly in relation to the nearby subway access. It is always our aim to provide easy accessibility for our guests.We are also pleased that you found the room spacious enough for two people. Your comfort and satisfaction are of utmost importance to us, and we strive to create an accommodating environment for all our visitors.Should you have any further comments or suggestions, please do not hesitate to reach out. We look forward to welcoming you back in the future!

Response from Property: Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our location convenient; it is indeed one of our highlights.However, we sincerely apologize for not meeting your expectations in other areas, particularly concerning the size of the room and the absence of bottled water. We understand how important these amenities are for our guests' comfort, especially in a city like Singapore where such provisions can be essential.Your comments about soundproofing have been noted as well, and we will certainly look into this matter further to enhance our guests' experience. We strive to provide value for money, but we regret that you felt uncertain about this during your stay.We appreciate your recommendation for budget-conscious travelers; however, we truly hope that you might reconsider staying with us in the future as we work towards improving our services based on valuable guest feedback like yours.Thank you once again for sharing your thoughts with us.

Response from Property: Thank you for taking the time to share your positive feedback regarding your recent stay with us. We are delighted to hear that you found our location convenient, especially with its proximity to the MRT Bencoolen and easy access for F1 events.We take great pride in providing spacious accommodations and are pleased that our room layout, including the separate shower space, met your expectations. It is also wonderful to know that you appreciated the cleanliness of your room and the water filtration system we provide.I will be sure to pass on your kind words to Mr. Henry. He is indeed a valued member of our team, and I am glad his service contributed positively to your experience.We look forward to welcoming you back in the future!

Response from Property: Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are pleased to hear that you appreciated our prime location, which indeed offers convenient access to the MRT and many of Singapore's popular attractions.However, we sincerely apologize for any inconvenience you experienced due to the size of the room and the cleaning service. Your comments are invaluable to us as they help identify areas where we can improve our services. We will certainly address these concerns with our housekeeping team to ensure a higher standard of cleanliness is maintained moving forward.We appreciate your understanding and hope that despite these issues, you had an enjoyable visit overall. Should you choose to stay with us again in the future, please do not hesitate to reach out directly so we can ensure a more comfortable experience.Thank you once again for your feedback.

Response from Property: Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed a comfortable stay during your visit to Singapore.We appreciate your feedback regarding the size of the superior queen room. While we strive to provide accommodations that meet our guests' needs, we understand that space can be a consideration for some travelers. It is wonderful to know that you found it suitable for your overnight stays while exploring our vibrant city.We are particularly pleased to learn about the exceptional service provided by our team member upon your arrival. Your acknowledgment of his efforts in assisting with your bags, replacing the key card promptly, and providing valuable information about our facilities truly reflects our commitment to guest satisfaction.Moreover, thank you for noting our seating area in the lobby; while we may not have an elaborate entrance, we aim to create a welcoming atmosphere where guests can relax as they await their rooms.Your kind words regarding value for money mean a lot to us, and we hope this encourages future guests looking for quality accommodations at competitive rates.We look forward to welcoming you back on your next visit!

Response from Property: Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our accommodations clean and simple, and that the check-in and check-out process was seamless.Your satisfaction is important to us, and we appreciate your acknowledgment of our pricing. We strive to provide a comfortable experience for all our guests, and it is rewarding to know that we met your expectations.Should you have any further comments or suggestions, please do not hesitate to reach out. We look forward to welcoming you back in the future!

Response from Property: Thank you for taking the time to share your experience regarding your recent stay with us in September. We greatly appreciate your feedback and are pleased to hear that our receptionist provided you with excellent service.We acknowledge your observation regarding the size of the room, especially for a family of four with three cabin luggages. Your insights are invaluable as they help us understand our guests' needs better. We are glad to know that despite this, you found the air conditioning effective in providing comfort during your stay.It is also wonderful to hear that you enjoyed our strategic location, with convenient access to the Bencoolen MRT entrance and proximity to Bugis and local dining options. We strive to offer our guests not only comfortable accommodations but also easy access to key attractions.Thank you once again for your constructive feedback. We hope to welcome you back in the future for an even more enjoyable stay.

Response from Property: Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed our location; however, we sincerely apologize for the issues you encountered with our housekeeping staff.We take your comments seriously and will address this matter with our team to ensure that they maintain a professional demeanor while performing their duties. It is important to us that all of our guests have a comfortable and pleasant experience, and we regret that we fell short in this instance.Your insights are invaluable as we strive to improve our services. If there is anything further we can do to enhance your experience or if you would like to discuss this matter in more detail, please do not hesitate to reach out.Thank you once again for your feedback. We hope to welcome you back in the future and provide you with an improved experience.