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5 star

Sense Hotel Sofia, a Member of Design Hotels
4.3/579 Reviews

Sense Hotel Sofia, a Member of Design Hotels

Sofia City Center Sofia|0.71km from Cartier
I want to start with the positives. The entire staff were 5-star and provided excellent service and professionalism. The hotel is in a great location and very walkable. It’s also close to the subway which is a huge plus. The restaurants and bars are gorgeous, as well. Our room was expansive and modern, with incredible water pressure in the shower. Now for the negatives. While this isn’t completely the hotel’s fault, they need to deal with the issue. The cigarette smoking at this property is completely and utterly out of control. The smoking was non-stop inside of the hotel lobby and the lobby level restaurant. The rooftop bar was a tour de force in cigarette smoking with literal clouds of smoke. We went in for drinks and dinner and ended up having to leave after one drink. We were the only table of people not smoking and ash trays were overflowing. I have not encountered anything like this anywhere! It was like taking a trip back in time. And, while our room was non-smoking, it could be smelled in there as well when the HVAC was running. It was clear that either people had heavily smoked in the rooms prior or that the fresh air intake for the HVAC system was in an area where people were smoking. Either way, less than ideal. We smelled this both nights we were there. I know this is a cultural issue but it is still illegal (and harmful) and the hotel management really should be dealing with it. I emailed the hotel to express my concerns and was met with indifference. The excuse for the bar was because it was open-air; I can assure you it most certainly was not when we were there. Even if it does open up in warmer weather, the smokers should be steered off property to imbibe in their cancerous habit. No one wants to smell cigarettes while they’re trying to eat a meal. Overall, I wouldn’t come back here.

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Business travel

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Breakfast

Rila Hotel Sofia
3.6/544 Reviews

Rila Hotel Sofia

Sofia City Center Sofia|0.1km from Cartier
The Rila Hotel is an old hotel with old facilities, shoe box size elevators but in a very central part of the town near to everything. Our first night we stayed in a standard small room ( I think it cost $46 maybe $50 with taxes etc )that was not satisfactory. The next day for $10 - $12 per day upgrade we moved into a double size spacious/suite room with 2 balconies !! Very nice to sit out on the balcony with the afternoon setting sun and to wash out a few cloth items and let the sun dry them. Neither of the rooms had shower curtains in the bathrooms. When i enquired about this I was told this was done because of covid. Hhmmm not sure how a shower curtain has any bearing on covid ? We stayed a total of 7 nights and only once, after I called down to the front desk, did a chamer maid come up and take out the garbage and change the towels. To be fair my girlfriend has a habit of spreading all her things all over the 2 rooms so we hesitated to make a fuss. I can imagine a maid being shocked to walk in and not know what to do in all the mess. Breakfast cost extra and was only ok but enough to start the day. There was a large flat screen TV which we never turned on, there was no safe deposit box in the room but we were able to leave our valuables downstairs at the front desk. There are other hotels also nearby that are probably more renovated and modern and most likely cost a little more. On our next trip we most likely will see about other options. The staff was friendly and helpful. I guess it depends on what your expectations are but for us it worked.

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Top rated hotels in Sofia

Searching for hotels near Cartier? Compare room rates and reviews to find your ideal stay.
Scotty's Boutique Hotel
3/519 Reviews
Sofia City Center
The hotel's rooms definitely didn't live up to our expectations. The room was well heated and there always was hot water, but I had to shower the whole bathroom, just to take a shower. I have really strong doubts about the cleaning, too. The owner was quite friendly in general, but didn't support us on an argue we had with a taxi driver, who ripped us off with the money exchange and took an unreasonably big amount of money. He actually called us ”malakas” for not willing to leave the poor taxi driver a tip.For me that was the worse part. Not protecting your client and encouraging the taxi drivers' behavior(who, believe me, are quite infamous) is the main reason for this bad review and why I will not prefer it again in the future.
R34 Boutique Hotel
4.1/518 Reviews
Sofia City Center
Superplace, directly on a corner at the top of Vitosha Blvd. Ideal for tourists because many attractions are to be reached foot. For the eye nicely furnished rooms, the material used is of lower quality. Cheapest spanwood or press paper or anything. The floors of the shublade are partially unleashed because they are nailed with mini-stops that can also be unloaded with light loading. Water savings rate of the toilet without function. The beds were okay - with good sleep comfort. However, we had also a room back - which was very quiet. Afterwards it was likely to be noisy. The room was not cleaned, but towels were changed and waste packers (which must also be used for toilet paper) were empty. Reception at arrival was very nice, with instruction to rooms and buildings. Good solution with coded doors (input door building, input door floor and room door). So you don't have to take care of keys. Afterwards a young lady sat at the reception that was completely inappropriate for the job m.E. We had a simple question. She looked up a little from the PC, answered 'no!' and immediately looked back into the PC - probably in the hope that we would go back. I was tending to apologize for the disturbance until I realized we were the guests in the hotel. We have avoided any further contact. So no one should count with the reception as a contact.
Sense Hotel Sofia, a Member of Design Hotels
4.3/579 Reviews
Sofia City Center
I want to start with the positives. The entire staff were 5-star and provided excellent service and professionalism. The hotel is in a great location and very walkable. It’s also close to the subway which is a huge plus. The restaurants and bars are gorgeous, as well. Our room was expansive and modern, with incredible water pressure in the shower. Now for the negatives. While this isn’t completely the hotel’s fault, they need to deal with the issue. The cigarette smoking at this property is completely and utterly out of control. The smoking was non-stop inside of the hotel lobby and the lobby level restaurant. The rooftop bar was a tour de force in cigarette smoking with literal clouds of smoke. We went in for drinks and dinner and ended up having to leave after one drink. We were the only table of people not smoking and ash trays were overflowing. I have not encountered anything like this anywhere! It was like taking a trip back in time. And, while our room was non-smoking, it could be smelled in there as well when the HVAC was running. It was clear that either people had heavily smoked in the rooms prior or that the fresh air intake for the HVAC system was in an area where people were smoking. Either way, less than ideal. We smelled this both nights we were there. I know this is a cultural issue but it is still illegal (and harmful) and the hotel management really should be dealing with it. I emailed the hotel to express my concerns and was met with indifference. The excuse for the bar was because it was open-air; I can assure you it most certainly was not when we were there. Even if it does open up in warmer weather, the smokers should be steered off property to imbibe in their cancerous habit. No one wants to smell cigarettes while they’re trying to eat a meal. Overall, I wouldn’t come back here.
Slavyanska Beseda Hotel
3.4/525 Reviews
Sofia City Center
Good location not far from all the activities and to the public transport. Walking distance to Nevresky Cathedral and St Andrew Russian Style Church with onion domes. Friendly staff probably family owned but housekeepers do not communicate in English. Good breakfast and varied. Big room with terrace but could not manage to operate the AC .
Rosslyn Thracia Hotel Sofia
4.3/563 Reviews
Sofia City Center
just back from a three night stay at the rosslyn thracia dofis have to say I was really pleased with my choice of hotel in sofia the rosslyn is a minute walk from all the bars/restaurants on vinatosha ...location is fantastic....most other things to see a reasonable walk away check in was quick and staff throughout were very friendly room was well appointed, lovely comfortable bed and great shower breakfast was included and very good too....good choice of hot/cold menu couldn't recommend this hotel enough and would certainly return when I visit sofia again...many thanks to all
Sofia Balkan Palace
4.1/5113 Reviews
Sofia City Center
Me and my husband stayed there for 3 nights. Lots of dust in the room, like no one cleaned areas at the head of the bed for years. The same situation is in the bathroom, broken drain plug in the bathroom tub, mold, rusty stains. We had great expectations regarding this hotel. We do not recommend it. Three stars are for the friendly English speaking staff, delicious breakfast and central location of the hotel.

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