Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 28, 2026
Guest UserThe hotel environment is very nice and quiet, perfect for a trip. A special thank you to our butler, Zeng, who was always there for us. Today, a regular business traveler had a new problem – he had completely forgotten about his suitcase, leaving it lying on the roadside. It was Zeng who helped find and keep it safe. 🙏
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Price per night from:£52
Posted on Nov 30, 2024|Guestroom - 1-Bedroom
Guest User
Our recent stay was truly exceptional, and a large part of that was due to the outstanding service provided by Song Likun, our host. From the moment we arrived, Song went above and beyond to ensure that every detail of our stay was perfect.
Their warm and professional demeanor made us feel welcome and valued throughout our visit. Song's attention to detail was remarkable, as they anticipated our needs before we even had to ask. Whether it was arranging special requests or providing insightful recommendations, Song's dedication to guest satisfaction was unparalleled.
What stood out the most was their genuine hospitality and the personal touches they added to our experience. It’s rare to encounter someone who takes such pride in their role, and Song is truly a credit to their team.
We wholeheartedly recommend staying here and will certainly return, thanks in large part to the exceptional service from Song Likun.
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Price per night from:£238
Posted on Mar 18, 2026
qizhiyuan
The package price is quite reasonable, and there's parking available with a charging station. We even got a free room upgrade. Breakfast was good, but the staff seemed a bit unenthusiastic towards guests who arrived at 9:30 AM, right before closing. They didn't even bother to ask if we needed anything else before the cutoff, which is a bit disappointing. Of course, latecomers are indeed problematic, and it would be better if they clearly stated that service has ended. They shouldn't pander to these guests! The fish head soup wasn't great value for money; you'd find better outside. The location is excellent, right opposite Tianmu Lake and Shuishui Garden. I have to say, the entrance fees and other costs for tourist attractions around Tianmu Lake, like Shuishui Garden and Nanshan Bamboo Sea, are really too high and not worth it.
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Price per night from:£52
Posted on Feb 1, 2026
Guest User
The bed was super comfy, and the desk in the room was really convenient for business trips. I was surprised the TV was 4K – perfect for screen mirroring presentations or reviewing blueprints; videos looked amazing too. They have free self-service laundry and dryers, plus a gym and pool. But the best part was definitely the breakfast; they had a great variety. And their seafood buffet in the evening was much cheaper than eating out. I'll definitely stay here again next time I'm in Jintan for work.
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Price per night from:£38
Posted on Aug 19, 2026|Standard 2-bed Room
Guest User
Hidden away on a lakeside peninsula, the Tianmu Lake Hantian Resort is surrounded by bamboo forests. The lake-view rooms feature floor-to-ceiling windows that perfectly capture the stunning mountain and lake scenery. The hillside hot springs, complete with an infinity pool, are definitely the highlight. The resort grounds are quite large, so a shuttle bus is needed to get around. There are plenty of family-friendly facilities (Pinecone Park, trampolines, and petting zoo), and the butler service is attentive. Breakfast includes local specialties like hot pot fish head. On the downside, some buildings have slightly older facilities, some recreational activities cost extra, and during holidays, breakfast can be crowded and parking a hassle. Overall, it's great for families and a relaxing hot spring escape, with a better experience outside of weekends.
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Price per night from:£79
Posted on Mar 28, 2026
Guest User
The room was spacious and even had a small balcony. The facilities were a bit dated, and there was a slight leak under the sink. It was convenient to access the hot springs from the hotel, and we could even wear the hot spring loungewear back to the room, which was a thoughtful touch since our bathrobes were already wet. However, the auntie at the fruit counter in the hot spring's second-floor lounge area had a very bad attitude. Also, when I asked a waitress at the restaurant entrance about the heartwarming congee, she had no idea and I had to point to the sign for her. There's a serious lack of training there. On the bright side, the breakfast area was right next to the kids' play area, so adults could take turns eating while the kids played, which was great. The butler service was very attentive; they even reminded us daily not to miss breakfast and were very knowledgeable about attractions, which was very helpful. I especially want to praise the heartwarming congee served after the hot springs. It was made with freshly picked shepherd's purse from spring, which was incredibly comforting for a light hunger after a soak.
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Price per night from:£72
Posted on Aug 17, 2026|Elegant Queen Room
Guest User
No one guided me on where to park when I arrived at the hotel, let alone helped me with the car door. I had a lot of luggage, and there was no one to help me carry it, nor was there a luggage cart. The service in this regard was lacking. Perhaps it's because there aren't many guests, so they can't justify the expense. In the evening, the front desk wasn't very welcoming. There was only one person at the front desk staring at the computer. When I asked where I could get a late-night snack, she didn't even look up when she told me. It felt quite unwelcoming. To be fair, though, the breakfast was good.
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Price per night from:£37
Posted on Apr 18, 2025|Spring Mountain Twin Room
Guest UserFood: Breakfast was varied, with western,asian and local. We had Dinner at the main buiding using ******* set menu and it was a good deal, as the 2 person deal is enough to feed 4 and tasted quite delicious.
Location: it is a resort so you are going to spend most of the time on the resort ground. We booked 3 day 2 night and the time was enough to explore everything. Nice scenery.
Amenities: only a few activities were covered in our package so it will depend on your package. The package was confusing and we didnt know exactly all the activities that were free or cost extra. The reception on check in should have explained all of this upon check in, but maybe they are not trained, or maybe because our accomadation at pinecone is considered 4 star so they used lower quality staff. All the free stuff are a bit lame and service was poor except for the craft lady who actually showed us a wechat app for the hotel where free activity voucher can be found. They outsourced the activity area so that is really poor decision as it hurts the brand image due to service levels. For hotel staff, thumbs up to the shuttle ladies, who you call to get from one place to another. They are prompt and speedy.
Service: check in staff was professional but not warm. As mentioned, the activity area is outsourced so most staff are cold and seemed rude, except for the craft lady who was actually decent. But considering this resort and the type of guest, i would consider this really bad.
Cleaniness: the room is very clean, a bit worn (see pics of wall), but it feels quite clean.
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Price per night from:£63
Posted on Sep 27, 2026|Premier King Room
Guest UserThe overall decor in the Liyang Marriott Hotel's lobby has an antique charm with a touch of freshness; it's simple yet grand. Kiko at the front desk arranged a great room for us in advance. The hotel's parking lot offers free parking, and it's super convenient that the barrier lifts automatically when you leave, no need to scan. It's also very close to tourist attractions and Wanda Plaza, so the location is excellent. Breakfast was plentiful. Both the facilities and services are fantastic, and it's great value for money. Five-star rating, five-star thumbs up!
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Price per night from:£58
Posted on Jun 21, 2026
Daisy LeeMy friends and I chose to visit Liyang during the Dragon Boat Festival. The hotel is relatively new, and the staff are quite enthusiastic. However,
Regarding the 'complimentary room upgrade for consecutive stays (subject to availability)': We didn't receive it. They said the twin room we booked was already the best available.
Another point is that a cleaning lady knocked on our door at 9 AM and, after no response, directly swiped her card to enter. This area needs further training. Also, when we returned to the room later, the bed and pillows hadn't been tidied up.
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Price per night from:£117