Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on May 16, 2026
Wulifamingjia
The overall experience at the hotel was pretty good. I booked it for a client, and they gave positive feedback after their stay. The room was clean and tidy, the environment was quiet, and the location was quite convenient for getting around and dining. The front desk service was also decent, and check-in was smooth. Overall, it met expectations and is suitable for business guests or temporary stays. I'll consider booking again if needed in the future.
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Price per night from:£54
Posted on Feb 16, 2026|Boutique Double Room
Guest UserStaying for two nights was so relaxing!
The lakeside hot spring tickets for two: Soaking in the hot springs at night was very atmospheric. We prepared our swimsuits beforehand; the hot springs have changing rooms, but we changed in our room, put on our robes, and headed over. Each hot spring had a water temperature display, and there were mugwort, carnation, and traditional Chinese medicine pools. After soaking for a while, we felt so comfortable, slightly sweaty, and warm all over. You should definitely try the hotel's casserole fish head.
Our butler service was very warm and attentive.
I personally think the hotel breakfast is on par with a five-star hotel. While it doesn't have as much variety as a five-star, it has everything you need. The room facilities are a bit dated.
We went to Nanshan Bamboo Sea. The package with a meal was the most cost-effective. A shuttle bus takes you to the entrance. You walk a bit, then take a one-way mini-train. You can either take the cable car to the mountaintop first or the ground cable car to the panda house first. Both the cable car and ground cable car tickets are round trip. If you're tired on the way back, just buy a one-way mini-train ticket. If you still have energy, you can walk, and you'll pass by the Little Goose Park to watch a show. The whole trip took about 4 hours. After leaving, we ate the meal included in the package – you can choose between a hot pot restaurant or a fish head restaurant. We chose hot pot, and the two pots were more than enough for two people. Parking was 15 for one visit.
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Price per night from:£51
Posted on Jul 1, 2026
Guest UserThe resort is massive, but there are plenty of shuttle buses, which is super convenient. We were upgraded to a twin room in the main building. The room was very clean, and the view was fantastic; we could see the lake from the balcony, which was incredibly relaxing. The only downside was the poor soundproofing, but it was still quite quiet at night. There's a wide variety of hot springs, and it wasn't crowded at all on a weekday evening, so we had a great time soaking. The changing area is also very spacious. The breakfast restaurant is huge, with a rich selection, and the food actually tasted good too. All the staff were very friendly. I'm very satisfied with this trip! Unfortunately, we were in a hurry, but I'll definitely come back next time to enjoy it at a more leisurely pace.
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Price per night from:£80
Posted on Nov 17, 2024|Qi Chi Courtyard Private Hot Spring Family Room [Terrace + Independent Private Hot Spring Pool]
Guest UserWe booked a private family room, and the housekeeper, Ms. Zhou, checked us in and took us to the guest room. The room has a large bed and a small bed. The bathing pool is in the yard. If you need to soak in the hot spring, just tell Ms. Zhou and she will happily come over and help fill the hot spring water. She is a very nice person. I really like her. No. I had to go to the public hot springs to soak with others, it was very comfortable. I also went to Nanshan Bamboo Sea. The air was very good. I had a very good accommodation experience this time. I will go there often in the future!
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Price per night from:£123
Posted on Dec 12, 2023|Suite - 2-Room
Anonymous User
This time my family went on a trip to Tianmu Lake to experience the Pinecone Hotel under Hantian for the first time. We were really pleasantly surprised. The suite we booked fully met the needs of the family. I contacted my manager Wang Jie and housekeeper Fu Honghua to provide a very good service. The service, resort and hot springs are all good. I will definitely choose this place next time I go to Tianmu Lake.
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Price per night from:£72
Posted on Aug 16, 2026|Superior 2-bed Room
Luola888The hotel's high-rise view is absolutely stunning, offering expansive vistas that are far more impressive than the decor and truly make for an outstanding stay. While the comfortable amenities are a plus, the panoramic views from the upper floors are the real highlight, allowing you to take in the city's splendor right from your window, creating a wonderful atmosphere. Indeed, while the living environment is comfortable and pleasant, the unique high-floor views are even more remarkable. Looking out the window, the cityscape unfolds before your eyes, and the broad perspective significantly enhances the entire experience, providing a unique visual treat.
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Price per night from:£51
Posted on Jan 31, 2025|Light Luxury 2-bed Room
Guest UserThis time we planned to go to Oriental Salt Lake City to celebrate the Spring Festival. I was very nervous at first because it was the first time for our whole family to go out for the New Year, and I was worried that my family members would be unhappy. However, I was amazed by the service of Yanquan Hanguan. From the very beginning, the thoughtful road guidance from Yanniu housekeeper to the comprehensive scenic area service tips and hotel service introduction from Xiao Wang at the front desk made us feel very comfortable. The hotel is an antique building, which makes us feel the festive atmosphere. There were many activities in the scenic area during the Chinese New Year. When we walked on the road, all the staff and volunteers greeted us enthusiastically and said blessings. When we returned to the hotel after shopping in the evening, we were provided with a bowl of Tremella soup and calming and sleeping incense for free so that we could have a good rest. It was a really great stay and I will come again.
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Price per night from:£69
Posted on Oct 12, 2025|Light Luxury Queen Room
Sumaaaa._I absolutely loved the stay, i have stayed in multiple hotels all around China including Shanghai, Chengdu, Beijing, Chongqing and etc, but by far this hotel had the MOST comfiest bed. It felt like laying on a cloud.
I actually booked a queen room with the bathtub in the picture and when I checked in, they told me that after renovation they only have a bathtub in the family room. We were okay with it but in a few minutes a staff came and showed us to our new room with a bathtub. They were very friendly, accommodating and understanding.
Not to mention the room being super spacious, having a huge mirror, having a tv and an electronic toilet. The amenities were amazing. Likewise, the interior of the room was beautiful.
The location is also amazing, there are many malls just outside including huge malls with international brands. The location is prime.
This is by far my favourite hotel I have stayed in China and will stay there again!! Cant wait to go back
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Price per night from:£11
Posted on Oct 16, 2023|Business 2-bed Room
Guest UserThe hotel is newly opened, very clean and tidy inside, the whole house is intelligent, you can control the air conditioner, TV, curtains, lights by calling Xiaodu Xiaodu, it is very modern, and there is also a smart toilet, which is very surprising. The front desk lady is also very enthusiastic, and she also helped me make an appointment for free airport transfer. The front desk lady said that free pick-up and drop-off are available 24 hours a day. I will stay here again next time I go on a business trip.
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Price per night from:£14
Posted on Sep 18, 2025|Business Double Room
Sumaaaa._One of the lady at the reception was a bit rude.
I asked her what the shipping address is of the hotel for online shopping and she did not understand even with translator app which is not an issue at all. She thought we were trying to book a room. I guess she was unaware that we were already checked in and that we were guests because when we gave up and headed to the elevator to go to the room, she yelled at us and followed us and said something sternly.
I then showed her the room card and she took it to inspect it, then returned it and said okay.
It was one of the most unpleasant experiences with a hotel staff compared to all the other hotels I have stayed in, including Chinese hotels.
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Price per night from:£12