Changzhou Hotels with Breakfast

Our recent stay was truly exceptional, and a large part of that was due to the outstanding service provided by Song Likun, our host. From the moment we arrived, Song went above and beyond to ensure that every detail of our stay was perfect. Their warm and professional demeanor made us feel welcome and valued throughout our visit. Song's attention to detail was remarkable, as they anticipated our needs before we even had to ask. Whether it was arranging special requests or providing insightful recommendations, Song's dedication to guest satisfaction was unparalleled. What stood out the most was their genuine hospitality and the personal touches they added to our experience. It’s rare to encounter someone who takes such pride in their role, and Song is truly a credit to their team. We wholeheartedly recommend staying here and will certainly return, thanks in large part to the exceptional service from Song Likun.

Staying for two nights was so relaxing! The lakeside hot spring tickets for two: Soaking in the hot springs at night was very atmospheric. We prepared our swimsuits beforehand; the hot springs have changing rooms, but we changed in our room, put on our robes, and headed over. Each hot spring had a water temperature display, and there were mugwort, carnation, and traditional Chinese medicine pools. After soaking for a while, we felt so comfortable, slightly sweaty, and warm all over. You should definitely try the hotel's casserole fish head. Our butler service was very warm and attentive. I personally think the hotel breakfast is on par with a five-star hotel. While it doesn't have as much variety as a five-star, it has everything you need. The room facilities are a bit dated. We went to Nanshan Bamboo Sea. The package with a meal was the most cost-effective. A shuttle bus takes you to the entrance. You walk a bit, then take a one-way mini-train. You can either take the cable car to the mountaintop first or the ground cable car to the panda house first. Both the cable car and ground cable car tickets are round trip. If you're tired on the way back, just buy a one-way mini-train ticket. If you still have energy, you can walk, and you'll pass by the Little Goose Park to watch a show. The whole trip took about 4 hours. After leaving, we ate the meal included in the package – you can choose between a hot pot restaurant or a fish head restaurant. We chose hot pot, and the two pots were more than enough for two people. Parking was 15 for one visit.

The resort is massive, but there are plenty of shuttle buses, which is super convenient. We were upgraded to a twin room in the main building. The room was very clean, and the view was fantastic; we could see the lake from the balcony, which was incredibly relaxing. The only downside was the poor soundproofing, but it was still quite quiet at night. There's a wide variety of hot springs, and it wasn't crowded at all on a weekday evening, so we had a great time soaking. The changing area is also very spacious. The breakfast restaurant is huge, with a rich selection, and the food actually tasted good too. All the staff were very friendly. I'm very satisfied with this trip! Unfortunately, we were in a hurry, but I'll definitely come back next time to enjoy it at a more leisurely pace.

We booked a private family room, and the housekeeper, Ms. Zhou, checked us in and took us to the guest room. The room has a large bed and a small bed. The bathing pool is in the yard. If you need to soak in the hot spring, just tell Ms. Zhou and she will happily come over and help fill the hot spring water. She is a very nice person. I really like her. No. I had to go to the public hot springs to soak with others, it was very comfortable. I also went to Nanshan Bamboo Sea. The air was very good. I had a very good accommodation experience this time. I will go there often in the future!

Food: Breakfast was varied, with western，asian and local. We had Dinner at the main buiding using ******* set menu and it was a good deal, as the 2 person deal is enough to feed 4 and tasted quite delicious. Location: it is a resort so you are going to spend most of the time on the resort ground. We booked 3 day 2 night and the time was enough to explore everything. Nice scenery. Amenities: only a few activities were covered in our package so it will depend on your package. The package was confusing and we didnt know exactly all the activities that were free or cost extra. The reception on check in should have explained all of this upon check in, but maybe they are not trained, or maybe because our accomadation at pinecone is considered 4 star so they used lower quality staff. All the free stuff are a bit lame and service was poor except for the craft lady who actually showed us a wechat app for the hotel where free activity voucher can be found. They outsourced the activity area so that is really poor decision as it hurts the brand image due to service levels. For hotel staff, thumbs up to the shuttle ladies, who you call to get from one place to another. They are prompt and speedy. Service: check in staff was professional but not warm. As mentioned, the activity area is outsourced so most staff are cold and seemed rude, except for the craft lady who was actually decent. But considering this resort and the type of guest, i would consider this really bad. Cleaniness: the room is very clean, a bit worn (see pics of wall), but it feels quite clean.

The hotel's public areas are tastefully decorated and elegant. The lake view from the room is expansive, clean, and tidy. Ellie at the front desk was warm and polite, making the check-in process quick and hassle-free.

This time we planned to go to Oriental Salt Lake City to celebrate the Spring Festival. I was very nervous at first because it was the first time for our whole family to go out for the New Year, and I was worried that my family members would be unhappy. However, I was amazed by the service of Yanquan Hanguan. From the very beginning, the thoughtful road guidance from Yanniu housekeeper to the comprehensive scenic area service tips and hotel service introduction from Xiao Wang at the front desk made us feel very comfortable. The hotel is an antique building, which makes us feel the festive atmosphere. There were many activities in the scenic area during the Chinese New Year. When we walked on the road, all the staff and volunteers greeted us enthusiastically and said blessings. When we returned to the hotel after shopping in the evening, we were provided with a bowl of Tremella soup and calming and sleeping incense for free so that we could have a good rest. It was a really great stay and I will come again.

I absolutely loved the stay, i have stayed in multiple hotels all around China including Shanghai, Chengdu, Beijing, Chongqing and etc, but by far this hotel had the MOST comfiest bed. It felt like laying on a cloud. I actually booked a queen room with the bathtub in the picture and when I checked in, they told me that after renovation they only have a bathtub in the family room. We were okay with it but in a few minutes a staff came and showed us to our new room with a bathtub. They were very friendly, accommodating and understanding. Not to mention the room being super spacious, having a huge mirror, having a tv and an electronic toilet. The amenities were amazing. Likewise, the interior of the room was beautiful. The location is also amazing, there are many malls just outside including huge malls with international brands. The location is prime. This is by far my favourite hotel I have stayed in China and will stay there again!! Cant wait to go back

One of the lady at the reception was a bit rude. I asked her what the shipping address is of the hotel for online shopping and she did not understand even with translator app which is not an issue at all. She thought we were trying to book a room. I guess she was unaware that we were already checked in and that we were guests because when we gave up and headed to the elevator to go to the room, she yelled at us and followed us and said something sternly. I then showed her the room card and she took it to inspect it, then returned it and said okay. It was one of the most unpleasant experiences with a hotel staff compared to all the other hotels I have stayed in, including Chinese hotels.

The hotel is newly opened, very clean and tidy inside, the whole house is intelligent, you can control the air conditioner, TV, curtains, lights by calling Xiaodu Xiaodu, it is very modern, and there is also a smart toilet, which is very surprising. The front desk lady is also very enthusiastic, and she also helped me make an appointment for free airport transfer. The front desk lady said that free pick-up and drop-off are available 24 hours a day. I will stay here again next time I go on a business trip.