Spa hotels in Guangzhou

The hotel is meticulously designed, very new, spotless, and has a very 'presidential' style – absolutely beautiful. The location is excellent, just a 10-minute walk to Zhengjia Plaza, Taikoo Hui, and Tianhuan Plaza, and a 20-minute walk to Canton Tower. They offer a ton of extra services, like garment care and afternoon tea, and the food is delicious. Our butler, Yueyue, was incredibly responsive and handled every request; I highly recommend she gets a promotion! Guangzhou is such a great city to explore.

Visiting Guangzhou's Tianhe district, I stayed at the ECHARM Hotel Zhengjia Plaza & Tiyu Xilu Subway Station branch. The location is truly a major advantage, with convenient subway access and walking distance to Zhengjia Plaza for easy shopping and dining. The room was clean and tidy, not cramped, and the sleeping environment was quiet. The hotel service was quite attentive; communication was smooth when issues arose, and problems were handled promptly. The facilities were well-maintained, meeting all daily living needs. For this price point in the city center, the overall experience was excellent. I recommend it to anyone visiting Guangzhou for shopping and sightseeing.

Convenient transportation and well-equipped hotel facilities. - In the room, there was a noise every half an hour or ten minutes during the day. It wasn't a door closing sound, and I'm not sure where it came from. - Because I arrived late, the front desk gave me a room closest to the elevator, citing no suitable room for my needs. - The late checkout was only until 1 PM, but I understand that it's difficult on weekends when the hotel is busy.

PRO: Location near to the metro station. Nearby got a lot of food to eat and nice restaurant. We requested clean up the room every day. Hotel gave free snack, coffee and drinks at the lobby. Hotel also served high tea (drinks and snack) and supper (porridge and tong sui) for free. We enjoyed it. CON: 1. Not enough washing machines, every day fully using. Have to wake up early in the morning like 7.30am to do laundry. 2. Breakfast time too short 7.30 - 9.30am. For the first day, we woke up late at 9.40am, we missed our breakfast.

A perfect stay experience. The room style, hotel location, restaurant food – everything was excellent. No other hotel in Guangzhou around the 2k price range can compare. Every day when I returned after a concert, the room had already been cleaned and the turndown service prepared. The pool and jacuzzi experience was also fantastic, and every staff member I encountered was very attentive. The only minor drawback was a slight musty smell in the room carpet, but after I reported it to the hotel, they immediately arranged for two air purifiers. They even helped coil up my charging cables. I love everything about this place. Being able to extend check-out to 2 PM due to a flight delay was a lifesaver. From now on, whenever I come to Guangzhou, I will only choose the Mandarin Oriental.

This hotel boasts excellent hardware and facilities, fully meeting five-star standards, and the overall environment has a great feel. However, there are quite a few service details that need improvement during the stay. Here's an objective sharing of my experience: 1. Food deliveries and packages are uniformly placed at the entrance on the first floor, requiring guests to go downstairs to pick them up. There's no robot delivery service, making everyday retrieval a bit inconvenient. 2. The hotel has many floors, and staff share guest elevators. During peak hours, elevator wait times are long, which affects travel efficiency. 3. Room cleaning details were not meticulous enough. There were residual oil stains on the dining table and counter from before, which were not wiped clean, and a small amount of hair and debris on the bed. Later, the room manager sincerely apologized in person and offered fruits and small gifts, showing a very genuine attitude. However, even after the rectification, there were still oversights: the bathrobe and large bath towels were taken by the cleaning staff but not promptly replaced with new ones, indicating untimely replenishment of amenities. 4. There was a minor error in the gender notation on the check-in information displayed on the in-room TV system. Such a small oversight inevitably makes one feel that attention to detail is lacking. 5. The Bluetooth speaker rented via the mini-program had glue marks on its body, low battery, and no accompanying instructions. The daily inspection and maintenance of amenities need to be strengthened. Overall, the hotel has a great foundation in terms of hardware, and the manager's apology and corrective attitude were very sincere. However, there is still significant room for improvement in the service standards and attention to detail of the frontline cleaning staff. I hope that employee training will be enhanced in the future to ensure service details are properly implemented, which I believe will greatly improve the experience.

This hotel, shaped like a cruise ship 🚢, is nestled on Bio-Island, offering a peaceful retreat amidst the hustle and bustle. The rooms are spacious, clean, and bright. The bedding, pillows, and covers were incredibly comfortable. The long, curved balcony is quite unique. The Western restaurant offers a rich breakfast spread, and the room service dishes are also good. The infinity pool on the 18th floor is lovely. The gym on the 17th floor is very spacious and comfortable, with a fantastic view from the glass windows. It's a pet-friendly hotel, with a pet bed, pee pad, and bowls provided in the room. The large lawn on the fifth-floor platform is perfect for dogs 🐶 to run and play. There's also another large lawn behind the hotel on the basement level for dogs 🐶 to run and play. I'm so grateful that pet owners can bring their furry family members to stay here. It would be even better if the restaurant had designated pet-friendly areas for dining. After all, there are no other restaurants or hawker stalls around the hotel. If you don't want to go out, you're limited to the hotel restaurant, but pets aren't allowed inside... This makes dining inconvenient for pet-owning families. While delivery is an option, every place takes a very long time (an hour or more). I'll definitely support and patronize this hotel again given the chance 🌹

I really appreciate Vicky's service-oriented approach. She proactively called me before check-in to carefully discuss my needs and arrange the room in advance. At check-out, she didn't forget to inquire about my stay and show concern for the guest experience. Her service throughout was thoughtful and appropriate, making for a very pleasant stay.

I had a really great stay at this hotel. The room was very comfortable, clean, and well-maintained. I especially enjoyed the beautiful view of the Canton Tower from my room. Another thing I really appreciated was having a self serving laundry room, which was very convenient during my stay. The breakfast was also very good, with a nice variety of food and good quality. Overall, I was very satisfied with my stay and would definitely recommend this hotel. I give it 5 stars!

The room was great, spacious and bright, and the location was absolutely fantastic – super convenient for food, drinks, and entertainment. The only downside was the air conditioning in the room; it was so noisy, constantly buzzing, which made it hard for my elderly parents to get a good night's sleep. Also, the parking fee was a bit expensive; it would be great if the hotel offered a discounted rate.