Spa hotels in Guangzhou

The location is super convenient, just a few minutes' walk to Gangding Metro Station, and close to the Taikoo Hui business district for easy shopping and getting around. 👍 The high-rise lobby has a very stylish ambiance, and the room is spacious with a smart home system that's easy to use. The cleaning was thorough and impeccable. The bedding is comfortable, and the soundproofing is good. Check-in at the front desk was efficient, and there's even a robot for delivery. The hotel also has a laundry room and a gym, making it suitable for both business and leisure travelers. Overall, it offers great value for money and is highly recommended.

Visiting Guangzhou's Tianhe district, I stayed at the ECHARM Hotel Zhengjia Plaza & Tiyu Xilu Subway Station branch. The location is truly a major advantage, with convenient subway access and walking distance to Zhengjia Plaza for easy shopping and dining. The room was clean and tidy, not cramped, and the sleeping environment was quiet. The hotel service was quite attentive; communication was smooth when issues arose, and problems were handled promptly. The facilities were well-maintained, meeting all daily living needs. For this price point in the city center, the overall experience was excellent. I recommend it to anyone visiting Guangzhou for shopping and sightseeing.

A very satisfying stay. It was raining at noon that day, and the porter proactively helped us with our luggage. The front desk also upgraded our room for my mom and me and gave us two complimentary sodas. A special shout-out to the ladies at the front desk, their service was excellent! The hotel room was luxurious and comfortable, and the bathroom was very clean. The shower pressure was a bit low, but it didn't really bother us.

My stay here was excellent. The front desk staff were very welcoming during check-in, making the process quick and even offering a complimentary breakfast. The room itself was very clean, and the bed was comfortable, ensuring a good night's sleep. The bathroom was well-maintained and tidy, and the soundproofing in the room was quite good. The hotel's location is also very convenient, making it easy to catch a taxi or find a place to eat. The breakfast offered a good variety of options and tasted great. Throughout my stay, all the staff members were very polite and promptly assisted with any issues. Overall, it offers good value for money, and I was very satisfied with my stay. I would definitely consider staying here again on my next visit.

The rooms were fine, but I have to give a negative review for the concierge service. I was with my child and in a hurry to register my car plate number before heading out. However, the concierge, a man with glasses, was engaging in a lengthy and polite conversation with a foreigner and completely ignored us. Even though I was standing there with my child for several minutes, no one bothered to approach us. I finally had to interrupt their enthusiastic chat to ask if someone else or the check-in desk could register my car plate. I received a cold and quick 'no' – a stark contrast to the warm interaction he had with the foreign guest. After waiting for a long time and seeing no end to their conversation, and with my one-year-old getting restless, I went to the check-in counter to ask if they could help with the car plate. It was then that a nearby check-in staff member took us back to the concierge desk, where someone there *did* register my car plate. I was utterly confused! Turns out, it *was* possible. So, is concierge service only reserved for foreign guests, and we don't even deserve a smile? He knew I had a baby and had been waiting for almost ten minutes, yet he was completely indifferent. This is hard to assess... The hotel facilities and cleanliness were fine. The doorman when we left was very enthusiastic. The breakfast, to be honest, was really just mediocre! The French toast was alright, but the rest was truly unremarkable... especially the waffles, which were hard and unappetizing, and the eggs were very average. Three days, two nights – next time I visit friends in Guangzhou, I definitely won't choose this place again! Though I was happy they upgraded my room type when they saw I had a small baby.

This hotel boasts excellent hardware and facilities, fully meeting five-star standards, and the overall environment has a great feel. However, there are quite a few service details that need improvement during the stay. Here's an objective sharing of my experience: 1. Food deliveries and packages are uniformly placed at the entrance on the first floor, requiring guests to go downstairs to pick them up. There's no robot delivery service, making everyday retrieval a bit inconvenient. 2. The hotel has many floors, and staff share guest elevators. During peak hours, elevator wait times are long, which affects travel efficiency. 3. Room cleaning details were not meticulous enough. There were residual oil stains on the dining table and counter from before, which were not wiped clean, and a small amount of hair and debris on the bed. Later, the room manager sincerely apologized in person and offered fruits and small gifts, showing a very genuine attitude. However, even after the rectification, there were still oversights: the bathrobe and large bath towels were taken by the cleaning staff but not promptly replaced with new ones, indicating untimely replenishment of amenities. 4. There was a minor error in the gender notation on the check-in information displayed on the in-room TV system. Such a small oversight inevitably makes one feel that attention to detail is lacking. 5. The Bluetooth speaker rented via the mini-program had glue marks on its body, low battery, and no accompanying instructions. The daily inspection and maintenance of amenities need to be strengthened. Overall, the hotel has a great foundation in terms of hardware, and the manager's apology and corrective attitude were very sincere. However, there is still significant room for improvement in the service standards and attention to detail of the frontline cleaning staff. I hope that employee training will be enhanced in the future to ensure service details are properly implemented, which I believe will greatly improve the experience.

Facilities: The infinity pool is incredibly luxurious! Hygiene: There was a faint scent of disinfectant when I entered the room. Environment: The surroundings are very quiet, perfect for a vacation. Service: The front desk lady was very enthusiastic, and even upgraded me to a suite for free. Thumbs up!👍 I've stayed in many five-star hotels, and this one is genuinely great in terms of reception, environment, hygiene, and service. I truly recommend it to everyone!

This birthday trip was my first time staying at the W Hotel Guangzhou, and it was absolutely fantastic! The entire property is impeccably clean, fresh, and beautifully avant-garde. The facilities are simply outstanding. The stunning rooftop pool was a massive surprise, offering an amazing high-altitude vibe. I also thoroughly enjoyed the beautifully designed bar, the well-equipped gym, and the gorgeously aesthetic sauna, steam room, and hot pool—perfect spots to unwind. What truly elevated this stay was the exceptional service. Room service was excellent, and all the staff were incredibly nice. A special shout-out to Candy and Catherine at the Front Desk! They were remarkably polite, attentive, and went out of their way to take great care of me, making my birthday extra special. I highly recommend W Guangzhou for a flawless, stylish stay. I will definitely be returning!

I had a really great stay at this hotel. The room was very comfortable, clean, and well-maintained. I especially enjoyed the beautiful view of the Canton Tower from my room. Another thing I really appreciated was having a self serving laundry room, which was very convenient during my stay. The breakfast was also very good, with a nice variety of food and good quality. Overall, I was very satisfied with my stay and would definitely recommend this hotel. I give it 5 stars!

The environment is quiet and comfortable, the bedding is cozy, and the front desk staff are friendly. It's excellent value for money and highly recommended. The value is superb, the room is clean with no strange smells, and the staff are responsive. We had a great stay. The location is excellent, right below Zhengjia Plaza.