Spa hotels in Guangzhou

I chose this Eazee Hotel for my trip to Guangzhou Tianhe, and its location is absolutely excellent. It's close to Tiyu Xilu Metro Station, with major shopping malls just a stone's throw away. The room was clean and tidy, and the smart amenities were very practical, ensuring a good night's sleep. The staff were friendly and responsive. There are plenty of dining options nearby, making it convenient for both getting around and shopping. Overall, I was very satisfied with my stay.

I spent a long time choosing before coming, and I definitely picked the right hotel. The hardware facilities are great, the location is good, and overall it's very nice. Especially the aunt steaming buns at breakfast – she was quietly making them one by one. It's rare these days to find places still doing things fresh instead of using pre-made stuff. However, there were some issues. When checking in, I asked the front desk about the room upgrade mentioned during booking. The front desk staff confidently said I had been upgraded and that the room assigned was already an upgraded one. But after checking my room details, she then said this was already the best room and any further upgrade would have to be to a suite, which was unavailable due to high demand. I didn't say anything at the time. After checking in, when I grabbed the slippers, I found a large foreign object with curly hair on them. Later that evening, the drain clogged shortly after I started showering. I reported it to the hotel again, and thankfully, the maintenance technician handled it promptly. This is a very rare occurrence. I brought these issues to the hotel's attention, and they later offered to upgrade my room, but I declined. I felt quite uncomfortable, as if I was deliberately causing trouble. In fact, when I went swimming that evening, I noticed the occupancy rate wasn't high at all, and even at 9 am the next day, there weren't many people at breakfast, which indicates the hotel had available rooms. If you can't offer an upgrade, then don't advertise it. Advertising something you can't deliver completely ruins the user experience. The next day, I saw holes and dark spots on the bedding, which I photographed. Since it was only for two nights, I didn't bring it up again. When leaving, because I had a lot of things, I asked the hotel for two shopping bags. To my shock, they gave me several laundry bags and said they were out of shopping bags. This is an issue even budget hotels wouldn't have! ”You're telling me you don't have any in stock?!” As my child and I were loading a lot of luggage into the taxi, there was only one staff member in a white shirt at the hotel entrance, who just watched us the entire time without offering any help or saying a word. It felt quite cold. How should I put this? I think it's a good hotel, and perhaps my expectations were a bit high. Still, I would stay here again next time, and I hope it will be even better then.

The hotel looks slightly different from its photos online. Despite claiming to be built in 2024, the room condition and cleanliness were overated —I found stray hairs and even a staple on the table. The most inconvenient part was the mini-fridge, which acted more like a warmer than a cooler, forcing me to repeatedly go down to reception to store my items. There is also no phone in the room to call front desk. Additionally, the single bed in our family room came with just one very flat pillow. The hotel needs major improvement in maintenance and basic consistency. I would choose a different hotel next time.

An experience that exceeded our expectations! As soon as we arrived at the hotel entrance, a doorman greeted us, opened the car door, took our luggage, and escorted us all the way to the hotel elevator. When we checked in, the front desk lady was very kind. We originally booked a river view room, which doesn't have a view of Canton Tower, but she told us that since we were staying for three nights, she upgraded us to a tower view room. We were so pleasantly surprised! The next day was my child's birthday, and she said they would send a cake to our room. She also thoughtfully asked about our travel plans, mentioning that we could contact them anytime for any needs and that they could even provide travel tips. The staff's service attitude was truly heartwarming and considerate! 💖 Although the hotel has been open for over a decade, it's very well-maintained. The overall style is understated luxury, without excessive or gaudy decorations; it's simple and clean. I was particularly impressed by the dark green room doors with their smooth, rich finish and excellent texture. The floor-to-ceiling windows in the guest room offer expansive views, overlooking the entire Canton Tower. The marble bathroom and soft, skin-friendly bedding – you can tell from many small details that the materials used are exquisite and carefully selected. For the birthday, we booked the Prime Steakhouse on the 100th floor. The table was sprinkled with rose petals, and there was even a 'Happy Birthday' letter sign, making it feel very ceremonial. The restaurant also gave us a red velvet cake, and when we left, they gave us shell-shaped cakes. Back in our room, there was yet another red velvet cake from the hotel! Haha, they are truly thoughtful... A big thank you again to the hotel for their thoughtful and meticulous service, which gave us an unforgettable birthday trip! 💐

When I checked in, Pete, the concierge, was incredibly enthusiastic and attentive. He asked about my travel experiences, recommended some great local restaurants in Guangzhou, and even reminded me to protect myself from the heat and sun, which was very thoughtful. The check-in process was quick, only about five minutes. The only minor disappointment was not receiving a welcome drink, which was a shame, lol. Maybe I was dressed too casually and didn't look like a guest? Later that night, when I returned from sightseeing and couldn't find my food delivery, the concierges Alex and Mona (the duty manager), along with Cathy at the front desk, were all very proactive in helping me resolve the issue (the three of you, you know what I mean?). I truly felt like they were wholeheartedly dedicated to assisting me, communicating with patience and a smile throughout. Even when I couldn't sleep later and went down to chat, they were warm and engaging, which made me very happy. When I checked out, my favorite Pete was there again to help with my luggage. He was very meticulous, reminding me to make sure I had everything and asking if I needed a taxi. My entire stay was smooth and pleasant; the Front Office team is excellent. Next time, remember to offer me a welcome drink! Also, it's rare for me to leave a review, but to Lance, Will, Jason, Pete, Collen Jie, Judy, Ares, Ivy, and of course Harthhy – I wish you all smooth sailing, safety, and happiness every day. Finally, I wish the concierge department all the best and continued success in their work.

The only convenient thing was its proximity to the subway. Everything else about the experience was terrible: the makeup mirror and bathroom mirror weren't cleaned properly, with visible stains. The soundproofing was awful; even on the 30th floor, I could clearly hear noise from downstairs, and the sound of the TV from the next room was perfectly audible. The windows offered no sound insulation at all. The room lighting was also very dim. I went to bed late last night and wanted to sleep in, but I was woken up by noise early in the morning and couldn't get a good rest.

Our stay at the Xanadu Guangzhou in Guangzhou left us with a truly deep and wonderful impression. The hotel's overall quality is exceptionally high, with advanced facilities and a strong sense of design. From the moment we entered, we could feel a unique atmosphere: modern, sophisticated, yet perfectly integrated with the surrounding natural environment. The hotel's hardware facilities are superb, and the high standard of quality is evident in everything from the room design and public areas to all the amenities. What surprised us the most was the hotel's location and surroundings. It's away from the hustle and bustle of the city, yet still conveniently located for accessing all areas of Guangzhou (the hotel offers a free shuttle service to and from Guanzhou Metro Station). The beautiful natural scenery around the hotel allowed us to enjoy peace and relaxation during our busy trip. Every day returning to the hotel felt like coming back to a resort. Traveling with family this time, the hotel's comfortable environment added many wonderful memories to our trip. Our child also loved the atmosphere, and the entire stay was easy and pleasant. The hotel staff's service was equally satisfying; they were warm, professional, and promptly responded to guests' needs, making us feel right at home. Guangzhou is a vibrant city, and this hotel provides a space to slow down and enjoy a beautiful time. It's highly recommended for both business travelers and family vacations. We will definitely consider staying here again on our next visit to Guangzhou.

I stayed 2 nights in this hotel for Canton Fair Exhibition. Hotel provided free shuttle bus to Canton fair. Hotel also provided welcome drinks and some dessert , fruits when we came back from exhibition hall. I felt very warm and sweet. I had my dinner at 5th floor Restaurant Long Fa Xuan , which very convenient for us who felt lazy and tired to take DIDi out for dinner . Overall okay to stay and hotel fulfill my request (arrange non smoking room). Thanks a lot for everything and I will recommend this hotel for business trip especially Canton Fair. Thank you🙏🏻

Overall, I'm very satisfied! Facilities: We booked a family room on the basement level. The room was spacious and clean, though there was a slightly musty smell when we first entered due to several days of continuous rain. After opening the air conditioning and sliding door for about two hours, the smell was mostly gone. The room also came with a small pool for bathing, which the kids absolutely loved. The outdoor playground, water park, and hot spring areas are all massive, with so many activities to do! Two days simply aren't enough to experience everything. Next time, we'll definitely need a three-day, two-night stay to truly enjoy it! 😁

The W Hotel Guangzhou was an amazing experience! It's right in the heart of Zhujiang New Town, with a super trendy and avant-garde design that creates a fantastic atmosphere – perfect for photos. The room was spacious and clean, the bedding was soft and comfortable, and the floor-to-ceiling windows offered stunning city night views. The staff were warm and attentive; Candy handled check-in efficiently, and April provided thoughtful and meticulous service. The high-altitude pool was a unique feature, and the facilities were comprehensive. It's conveniently located for travel and shopping, making it an excellent choice for a holiday visit to Guangzhou. I'll definitely be back!