Luxury Hotels in Guangzhou

"This was an absolutely unforgettable and flawless stay! Every single staff member demonstrated top-tier hospitality and incredible warmth, making me feel completely at home from the very beginning. A massive thank you to Icy and Sherry at the Front Desk. They attentively listened to my preferences and swiftly arranged a seamless room change. The upgraded room was not only wonderfully spacious but also featured absolutely breathtaking panoramic views. Staying there was a pure delight! The wellness experience was definitely another major highlight of the trip. I am so grateful to Hannah at the Spa; her genuine and engaging introduction is exactly what convinced me to treat myself to a spa session. I also want to thank Karina for her incredibly detailed walkthrough of the fully equipped gym and steam room, which made me feel completely comfortable enjoying the facilities. Furthermore, my therapist, Abby, was exceptionally professional—her expert techniques provided deep healing and total relaxation during the treatment. The evening at the Bar was equally impeccable! A special shout-out to Lawrence, who went out of his way to secure a fantastic seat and handle my booking perfectly. He paid close attention to my needs and was a brilliant conversationalist, which allowed me to thoroughly enjoy a deeply relaxing and delightful time at the bar. I highly recommend the Four Seasons Hotel Guangzhou. It is a rare, ultra-attentive, and truly immersive luxury experience. I will undoubtedly be returning on my next visit to Guangzhou!"

"Four years ago, I stayed at the Four Seasons in Guangzhou first, then moved to Jumeirah. I'm so glad I switched to Jumeirah, the experience was fantastic! I called ahead to reserve a parking space, and as soon as the car arrived at the hotel entrance, the concierge staff were there to open the car door and help with luggage – they were incredibly enthusiastic. However, I do have a suggestion: it's best not to place guests' travel bags on the floor. I think the floor is quite dirty, and it's a travel bag, not a hard-shell suitcase, after all. The hotel truly lives up to its reputation as being on par with the Burj Al Arab in Dubai, even sharing the same designer. The design is incredibly luxurious and sophisticated; the lobby is grand yet understated! I stayed in the duplex suite again. The price is much more affordable now than four years ago, a real bargain! I absolutely love this room type. Both the first and second floors have bathrooms and shower rooms, the ceiling is high, and the space is utilized very efficiently. Although the first room I was given during check-in had a strong musty smell, after mentioning it to the butler, they immediately changed my room – super efficient! The room is quite smart. The shower room is very comfortable, with back and side jets, a feature many hotels lack. The air conditioning is powerful and kept the room very cool. The sanitary ware is Duravit, the toiletries are Biology, and the hairdryer is Dyson. The mini-bar doesn't have many drinks, but the mineral water is Elix, and they provide a generous amount! The bedding is also very comfortable, and they quickly brought latex pillows to my room when requested! Personally, I'm not a huge fan of the square toilet; it's not very comfortable to sit on. The most unbearable thing is that when you flush, the water splashes out, so you have to stand further away, or it'll splash on your legs and feet. Don't ask me how I know, hahahaha! Another slight disappointment is that the TV doesn't support casting. The service is, as expected, truly five-star plus! Every staff member greets you with a smile and is very professional! Their quality of service is also very high! Packages can be delivered to your room, and every evening, there's sweet soup delivered in a thermos flask to your room! The biggest surprise was on the second day when I was heading out; the concierge actually proactively greeted me and told me a package had arrived. I'm very impressed that they can remember which room each guest is in – this is truly top-tier, high-end service! I genuinely believe Jumeirah is the best hotel in Guangzhou, bar none!"

"This was my first time in Guangzhou, specifically to see the Phoenix Legend concert, which also happened to be our wedding anniversary (I'd noted it in the booking and mentioned it over the phone). I actually deliberated for a long time between the Mandarin Oriental and the Ritz-Carlton. My husband said, 'Since we haven't stayed at a Ritz yet, let's try it.' Turns out, it was an unwise decision, for these reasons: 1. **The pitiful decorations**: A few balloons, a 'LOVE' petal arrangement, a cake (the cake was directly exposed, why wasn't it covered with a glass dome?), and a card. (The funniest part was the card said 'newlyweds'... do you guys have a wrong understanding of 'anniversary' versus 'honeymoon'?) 2. **The room had a slight musty smell** (we had to ask for an air purifier later). I honestly can't understand why a hotel of your caliber would have such decor. I'm not even comparing you to hotels of the same luxury tier; you can't even compete with a regular five-star. Hilton, Fairmont – which one doesn't completely outshine your decorations? Their birthday setups are more thoughtful than yours, let alone anniversary arrangements. Moving on to other things: The staff, from the concierge to the front desk, the lounge, and the restaurant, were all very good, especially the ladies in the lounge. Breakfast was decent. The food in the lounge was quite mediocre; there's no need to go unless you're really too lazy to go out, because you won't get full and will still need to order takeout. As for the hotel being old, I think that was displayed during the booking process, so I don't really mind that. Oh, and by the way, don't lean against the side of the elevator, or you'll get a drip of icy water. **In summary**: The Ritz-Carlton Guangzhou is okay, but I probably won't stay here again when I come to Guangzhou. (Instead of asking for good reviews, focus on the details. If you do things well, good reviews will naturally follow, and guests will rebook. Otherwise, it's all just talk.)"

"Five-star rating! The hotel's flow, public areas, and room design are absolutely fantastic. So many thoughtful little details. The spatial design is miles ahead, on par with the Peninsula Shanghai, and incredibly user-friendly. The gym is huge and fully equipped; I didn't get a chance to use the pool. The lobby bar is a very comfortable spot to relax. All the staff are cheerful, and the service is incredibly attentive – plus, all the ladies are beautiful! Breakfast and the Guang Yu Xuan restaurant are up to the standard of a luxury hotel. Overall, the the hardware is superb, truly top-tier in China. The service has that distinctive Rosewood elegance, and the food is standard, nothing particularly outstanding."

"My first time in Guangzhou was fantastic! I'll definitely be staying here again next time I visit. The staff were all so kind and welcoming. As soon as my taxi pulled up, someone was there to help with my luggage. The room was huge and super clean, and the extensive use of red cave stone was really beautiful. The bedding and linens were high-thread-count and very comfortable. Plus, having a mall right downstairs made shopping incredibly convenient. They were also very prompt and professional in helping resolve any issues. My trip was too rushed this time to try the dining or the cakes, but next time I'd love to stay a whole day without even leaving the hotel!"

"The soundproofing is really poor, even worse than some higher-end chain hotels. I could hear people talking next door. The service was very good though; they delivered takeout to my room quickly and with a great attitude. I have to heavily complain about the woman who answered the room service phone. I asked for a Bose Bluetooth speaker, and she told me my room type didn't have one? I double-checked, thinking, 'How could a Park Hyatt not have a speaker?' I've stayed at so many Park Hyatts, and this is the first time the in-room 'speaker' was just an alarm clock. Later, she changed her story and said the hotel didn't have any at all. Fine. Then, when housekeeping came to fix the TV, I casually mentioned wanting a Bose speaker, and they readily agreed, bringing one up in less than five minutes. Seriously? The lifeguard at the pool kept staring at me unfriendlily, and I'm a man. I asked him what was wrong, and he sternly said 'nothing.'..... For turn-down service, I called the front desk an hour and a half in advance, but they only started cleaning after I returned to my room..... They explained they were doing turn-down service on a lower floor, which I can understand. The room upgrade was very quick and smooth during check-in, which all luxury hotels should learn from. I came to relax, not to go through military training! I canceled my Conrad reservation next door the day before checking in here, precisely because I had booked a Deluxe Tower View and was promised an upgrade to a Premium Tower View. They were adamant two days prior that it depended on availability on the day, and online reviews all said you generally have to wait until after 3 PM to check in. Overall, they treat you like royalty."

"This is the best hot spring resort in Conghua! The suite was very spacious, and the accompanying pool and hot springs were perfect for a relaxing getaway. The Type A room was more than enough. Being close to the recreation center was really convenient, and breakfast was plentiful. It's definitely worth coming back; I'll visit again in winter to enjoy the hot springs. The hotel also offered a complimentary travel photoshoot, and the pictures turned out great."

"Huge thanks to Miss Fang at the front desk for upgrading us from a standard king room to an executive king room! We got a high floor on the 29th, which was much larger and quieter. The room itself was spacious, and all the facilities looked well-maintained, showing no signs of age, everything was excellent. The hotel's location is super convenient, with Teemall, Guangzhou Book Center, Parc Central, and Grandview Mall all nearby – you won't have to worry about dining, entertainment, or shopping."

"This stay exceeded my expectations, and I have to give it a huge shout-out! The hotel's location is superb, right in the heart of a bustling commercial area, making it incredibly convenient for getting around and dining. From the moment I walked in, the staff were warm and polite. Check-in was fast and efficient, with no unnecessary waiting. My room was clean, tidy, and odor-free, with soft, skin-friendly bedding that allowed me to relax and rest quickly. The bathroom featured a dry/wet separation, stable hot water supply, and quality toiletries. The room had great natural light and ventilation, and the soundproofing was excellent – I couldn't hear any corridor noise, ensuring a peaceful night's sleep. The public areas were tastefully decorated, and the lobby had a fantastic ambiance. Breakfast offered a rich variety, including Chinese and Western options, desserts, and fresh fruit, all delicious. The service details were very thoughtful; staff proactively helped with luggage and promptly refilled drinking water. Overall, it's excellent value for money, perfect for both leisure and business trips. I'll definitely choose this hotel again next time I'm in the area and highly recommend it to everyone!"

"First of all, a big thank you to the hotel for upgrading me to the Cantonese Charm Suite. The room was brand new and, having been recently renovated, the facilities and amenities were top-notch. Every detail in the room was meticulously thought out, really showcasing the hotel's quality and sincerity! The room was also incredibly quiet; I didn't hear any noise from next door or the corridor at night, so it was a really comfortable stay. I also booked a package that included breakfast and dinner buffet. The buffet offered some à la carte dishes that were exquisitely prepared and delicious, and the other self-service options were good too. My only minor gripe was the limited beverage selection, but considering the restaurant isn't huge, it probably helps avoid waste, which I understand. What I was most looking forward to was the morning dim sum, and it certainly didn't disappoint. The shrimp dumplings and siu mai tasted incredibly fresh, and the dim sum platter was beautifully presented. The boat congee and rice noodle rolls were also excellent, truly living up to Guangzhou's reputation as a foodie paradise!"