Spa hotels in Hamburg

Everything was perfect, apart from the staff's friendliness. However, the breakfast menu wasn't as varied as I'd hoped, though it was still decent and well-prepared.

The hotel is in a great location, close to two U-Bahn stations, making it easy to commute around the city and to and from the airport. We were there for the Christmas markets, and the one at St. Pauli was just a short walk away. The staff were very friendly and helpful. I ordered slippers via the QR code, and they were brought to us within a few minutes. The suite was spacious and clean. The bedding was comfortable and we slept well. The only downside was the TV. We would have preferred a smart TV with internet access and Netflix.

Location is not as good as the review. I'm scared because it's too dark to get close to the subway or the way to go. Not preferring floor carpet. I was embarrassed as soon as I entered the hotel because it was under construction on the first floor I thought the price was expensive

Arcotel Rubin made our stay in Hamburg pleasant and marvellous  They welcome us and allowed us early checked in and upgraded our Junior suite to full suite The suite was immaculate with beverages on the house Overall stay was perfect and would be our first choice hotel if ever we return to Hamburg

Stayed for nine days with family and friends, and it was a very comfortable experience. It's a shame the weather wasn't ideal most of the time, and our schedule didn't quite allow us to fully enjoy the beautiful scenery and delicious food by the lake. The biggest highlight was the breakfast at the Heritage panoramic restaurant on the hotel's ninth floor; the quality was excellent and the view was unbeatable. There are many restaurants on the street behind the hotel, with the Italian restaurant and the ramen shop being particularly good. On the evening of our last day, the weather was perfect, and we took a long, very pleasant walk along the lake. (The only minor issue was the shower – water would splash out, and we'd have to wipe it up ourselves afterwards.)

The location is good and next to the Hagenbeck zoo, also the hotel guests can have 20% off for the zoo park ticket. The hotel is with different animals Theme and different continents for different floors. Breakfast buffet is good with variety of choice.

Super chices Hotel Very tasteful and maintained interior equipment. Managed external equipment. Rooms are very spacious. Comfortable beds with kit selection Great breakfast Super location, footing is all good and fast to reach Note....A small coffee machine in the room would still be the I-drop

This small European hotel is an unexpected surprise during the trip! From the moment you step into the antique lobby, you feel warmth and elegance. Although the room is not large, it is extremely exquisitely decorated, and you can catch a glimpse of the charming street view outside the window. The breakfast is rich and varied, and fresh bread and coffee make you full of energy. What impressed me most was the enthusiasm and attentiveness of the staff. Every time we met, they greeted each other with a smile, making people feel at home. The overall atmosphere is peaceful and comfortable, ideal for relaxing after exploring the city.

Room is clean and good, breakfast has various choices. Sauna is great with many free lockers. One receptionist was not familiar with the check in process and took long time to, even some mistakes of the information. Private parking connected to the hotel with elevator but not cheap.

Mein absolutes Lieblingshotel. Super Service, Sauberkeit und ein top Fitnessstudio. Ich fühle mich immer wohl. Schade, dass das Personal nach sieben Aufenthalten alleine in diesem Jahr nicht etwas persönlicher wird und jedes Mal wieder denkt, wir seien das erste Mal hier. Junge und nette Leute, aber keine familiäre Atmosphäre.