4-Star Hotels in Hamburg

This hotel is pretty good, a nice choice for business travelers. The room isn't huge, but there's still enough space to open a suitcase. Overall, it's decent.

My stay at the Crowne Plaza Hamburg - City Alster was absolutely superb. From the moment I arrived, the elegant and professional atmosphere was noticeable. The room was spacious and beautifully appointed, with a incredibly comfortable bed and a fantastic view. The location is also ideal for both enjoying the beautiful Alster lake and accessing the city center. It’s the attentive service and premium amenities that set this hotel apart. I felt thoroughly pampered and would not hesitate to return for another luxurious stay.

Overall the rooms are spacious, clean, and comfortable. Two points worth noting that guests should be aware of: 1. The curtain pocket (the part at the top that hides the curtain rail) is not deep enough, so plenty of light comes in around it. For people use to full blackout in bedrooms, this may be disturbing - especially when the sun rises in the morning. 2. As noted in some other reviews, the pillows are EXTREMELY low density. They are so low density, that there is close to zero support once lying on them and the weight of your head has compressed the filling (down I think). I fortunately brought my own pillow, however if I had not, this review score would be much lower as it would have made it difficult for me to sleep the pillows are so unusually soft/airy.

The location is super central. The main train station (Hbf), the shopping promenade, and Europa-Passage are all within walking distance. Jungfernstieg and the Inner Alster lake are also very easy to reach. There are at least three U-Bahn (subway) stations within a 5-minute walk, making it incredibly easy to explore the entire city with an HVV ticket.

The location: The hotel is extremely centrally located. All major attractions are easily accessible. The highlight: The view from our room was simply breathtaking and unforgettable. The breakfast: The morning buffet was very extensive and offered a huge selection of fresh dishes. There was something for every taste. Conclusion: An all-around successful weekend. We will definitely come again!

I recently stayed at this hotel and had a wonderful experience. The rooms were very clean and well-maintained, with everything feeling fresh and in great condition. Overall, it’s an excellent choice for anyone looking for a clean, comfortable, and budget-friendly stay. I’d definitely stay here again and recommend it to others.

This was our second time at the Intercity Hotel, because of the great price and super convenient location directly opposite the main train station with S/U-Bahn and bus lines 👍🏼. The breakfast room is a bit dated, but the staff were friendly and the breakfast was reasonably varied. Unfortunately, as in every hotel, the bathroom lighting was a disaster and the bathroom itself was very small. And of course, the parking fees of €25 per day… which seems to be the norm in all hotels now.

The service was ok and the staff went all out to bring me a new hairdryer when I feedback on the spoiled hairdryer in the room. However, the amenities are lacking. There’s not even a kettle to boil hot water in the room. Nor coffee and tea.

This hotel is in a great location near the train station and in the centre of the city. The room was very clean and the bed was very comfortable which is always important to have after a long day of activities.

Hygiene: as always good. Environment: The location is as general as ever, and there are supermarket restaurants nearby. There is a fried fish restaurant, which is affordable and delicious. Service: as always good. Facilities: as always good.