Browse reviews and ratings from real guests to find the 4-star Hamburg hotels that suits your needs.
9.3/10
Great
SSh€ri€Nice and friendly staff who provide service that lives up to the high standard expected from Novotel. They were welcoming, helpful, and attentive throughout the stay, making the overall experience very pleasant. The hotel is well situated in a public transportation hub, offering easy access to many tourist attractions, which makes it a convenient base for exploring the city. The combination of a great location and excellent service made the stay comfortable and enjoyable.
AAnonymous UserThe hotel location is great, just a 5-minute walk from the Hamburg Airport departure level. The room was spacious and the bed was comfortable. I was charged an extra 25 euros for early check-in (2 hours prior). The front desk staff accidentally charged me for the room twice, but after Ctrip intervened, the duplicate charge was refunded a few days later. Overall, I'm quite satisfied.
SsvpenalA fantastic experience! The supermarket and laundromat are within walking distance, and the breakfast service was excellent. Breakfast included my favorite German and European pickles, scrambled eggs, boiled eggs, crispy fried bacon, various honeys, a wide selection of breads, four types of yogurt, and a variety of fruits to add to the yogurt, as well as fresh fruit. There were also many unique juice options, and iced and sparkling water choices. A quick greeting from the staff allows you to bring your own coffee or hot tea to the smoking area outside (but remember to return empty cups to the restaurant).
MMTHarisArcotel Rubin made our stay in Hamburg pleasant and marvellous
They welcome us and allowed us early checked in and upgraded our Junior suite to full suite
The suite was immaculate with beverages on the house
Overall stay was perfect and would be our first choice hotel if ever we return to Hamburg
GGuest UserGreat hotel in the best location in Hamburg. Very friendly staff. Rooms are top. Parking in deep garage is ideal (although not cheap). In the breakfast room there is even a kids playground. Very recommended!!
GGuest UserThis hotel is excellent. It has a very old English feel which makes you feel comfortable. That, plus the very friendly and helpful service-orientated nature of the staff made this stay very pleasant indeed.
The amenities are also comfortable, the food is excellent and there is plenty of space to relax.
FFELIXFANNHygiene: as always good.
Environment: The location is as general as ever, and there are supermarket restaurants nearby. There is a fried fish restaurant, which is affordable and delicious.
Service: as always good.
Facilities: as always good.
MMounira AbouaufThis hotel is in a great location near the train station and in the centre of the city. The room was very clean and the bed was very comfortable which is always important to have after a long day of activities.
GGuest UserI enjoyed my stay at Park hotel. The receptionist was very friendly and helpful. Their breakfast was delicious and very nutritious. I can highly recommend this place anytime you visit Hamburg.