4-Star Hotels in Hamburg

A fantastic experience! The supermarket and laundromat are within walking distance, and the breakfast service was excellent. Breakfast included my favorite German and European pickles, scrambled eggs, boiled eggs, crispy fried bacon, various honeys, a wide selection of breads, four types of yogurt, and a variety of fruits to add to the yogurt, as well as fresh fruit. There were also many unique juice options, and iced and sparkling water choices. A quick greeting from the staff allows you to bring your own coffee or hot tea to the smoking area outside (but remember to return empty cups to the restaurant).

Nice and friendly staff who provide service that lives up to the high standard expected from Novotel. They were welcoming, helpful, and attentive throughout the stay, making the overall experience very pleasant. The hotel is well situated in a public transportation hub, offering easy access to many tourist attractions, which makes it a convenient base for exploring the city. The combination of a great location and excellent service made the stay comfortable and enjoyable.

My stay at the Crowne Plaza Hamburg - City Alster was absolutely superb. From the moment I arrived, the elegant and professional atmosphere was noticeable. The room was spacious and beautifully appointed, with a incredibly comfortable bed and a fantastic view. The location is also ideal for both enjoying the beautiful Alster lake and accessing the city center. It’s the attentive service and premium amenities that set this hotel apart. I felt thoroughly pampered and would not hesitate to return for another luxurious stay.

Overall the rooms are spacious, clean, and comfortable. Two points worth noting that guests should be aware of: 1. The curtain pocket (the part at the top that hides the curtain rail) is not deep enough, so plenty of light comes in around it. For people use to full blackout in bedrooms, this may be disturbing - especially when the sun rises in the morning. 2. As noted in some other reviews, the pillows are EXTREMELY low density. They are so low density, that there is close to zero support once lying on them and the weight of your head has compressed the filling (down I think). I fortunately brought my own pillow, however if I had not, this review score would be much lower as it would have made it difficult for me to sleep the pillows are so unusually soft/airy.

Great hotel in the best location in Hamburg. Very friendly staff. Rooms are top. Parking in deep garage is ideal (although not cheap). In the breakfast room there is even a kids playground. Very recommended!!

This hotel is excellent. It has a very old English feel which makes you feel comfortable. That, plus the very friendly and helpful service-orientated nature of the staff made this stay very pleasant indeed. The amenities are also comfortable, the food is excellent and there is plenty of space to relax.

This was our second time at the Intercity Hotel, because of the great price and super convenient location directly opposite the main train station with S/U-Bahn and bus lines 👍🏼. The breakfast room is a bit dated, but the staff were friendly and the breakfast was reasonably varied. Unfortunately, as in every hotel, the bathroom lighting was a disaster and the bathroom itself was very small. And of course, the parking fees of €25 per day… which seems to be the norm in all hotels now.

This hotel is in a great location near the train station and in the centre of the city. The room was very clean and the bed was very comfortable which is always important to have after a long day of activities.

The service was ok and the staff went all out to bring me a new hairdryer when I feedback on the spoiled hairdryer in the room. However, the amenities are lacking. There’s not even a kettle to boil hot water in the room. Nor coffee and tea.

Hygiene: as always good. Environment: The location is as general as ever, and there are supermarket restaurants nearby. There is a fried fish restaurant, which is affordable and delicious. Service: as always good. Facilities: as always good.