5-Star Hotels in Seville

Although the room is entered through a small door next to the bar, it really feels like the entrance to the kitchen! But overall, the room design and supplies are very reasonable, and the supplies are quite high-end. The hotel's spa is also very good. If there is half a bottle of wine left in the room, they will help to put it in the refrigerator of the bar, and continue to drink it in the bar. The service is very good and they also give you potato chips, which makes you feel like you have opened a new bottle of wine. Parking is valet, and the overall service is good. In terms of hardware, the gym is a bit small, and the rooftop swimming pool is also quite small.

The hotel itself has a good location, and I really liked the decor. The room facilities were complete; even in the hot city of Seville, the hotel had heating. The breakfast tableware was beautiful, but the freshness of the fruit and the variety of dishes didn't match the restaurant's level. My biggest complaint is that I booked two rooms using the same name and for the same check-in date. Even though the policy stated no refunds or changes, we communicated several days in advance (about 10 days) to cancel either of the duplicate bookings to avoid unnecessary losses. Multiple attempts to communicate were unsuccessful. Upon arrival at the hotel, the local tour operator also helped us communicate in Spanish to cancel either room, clearly explaining that the duplicate booking resulted in a wasted room. The hotel was extremely inhumane, refusing to provide a refund.

The hotel is just opposite to the cathedral. You can walk to palace church bullring and the city parasol. It is convenient to have meals around the hotel. The hotel has a strong smell of decoration, and it is noisy at night.