5-Star Hotels in Colombo

Manipati Hotel in Colombo, an old house built in 1906, was once the private residence of the Correa family. Stepping into the hotel, it feels like traveling through time and space, and deeply appreciates the texture polished by time. The hotel cleverly retains the original colonial architectural details and historical and cultural atmosphere. The hotel has only a few rooms, and my room was unexpectedly upgraded with a small garden. A chair and a small coffee table in the corner became a good place for me to read. In the morning, squirrels jumped between the trees, green parrots played on the white walls, and I enjoyed a quiet time in the swimming pool in front of the door. Thank you!

Kingsbury hotel is in a prime location closer to the beach activities. Some rooms are with sea view. Shopping mall is nearby that offers variety of shops and services. Restaurants provide wide selection of food options with local and international cuisines. The rooms are carpeted which emits old odour. The room furniture needs modernising. We experienced issues with booking. They couldn’t find our booking and gave us a room in a lower floor and the furnitures were old with smelly carpet. On my complaint, we were upgraded to a suite room in a higher floor which was classy and the view was excellent. Don’t know I can afford to stay in a suite. The staffs were helpful. I didn’t have a chance to use all amenities but I noticed there were many options. I will stay again if I am given a room in a higher floor or if I can afford a suite room.

It took about 40 minutes to get here from the airport by taxi with no traffic. The hotel shares security with the mall downstairs, which is very convenient for shopping and dining. As a Marriott Bonvoy member, I got a 20% discount on the buffet dinner, which came out to less than 100 RMB – it was incredibly rich and great value for money. The room facilities were new, and the bedding was clean. All the staff were very friendly.

Overall Staying experience: 10/10 Location: 9/10 Arrival Experience: 10/10 Checkout Experience: 10/10 Bell /Valet Experience: 10/10 In room Amenties: 10/10 Bedroom Comfort: 10/10 Bathroom Experience: 10/10 I booked 4D3N for my business trip in colombo.I arrived very early at the hote around 9am and was assigned to room 1717 at level 1717 in 10mins. Arrival & check-in experience is Super. The room is super spacious, the bed is super king size , big enough for 3 adults. ,The blanket pillows and mattress are extremely comfortable and I had non-stop sleep till morning everydaym Bedroom Experience:10/10 The bathroom is very spacious wity seperate bathtub and standing shower and wash basin .Toilet is automatic and is very comfortable. Enjoyed the hot tub daily after work. Water temperature is awesome. Bathroom Experience: 10/10 I will come bafk again

I needed to blow dry my hair after washing it in the morning, but the hairdryer plug didn't fit the outlet. I reported it to the front desk, and they said they'd send an engineer. After a long wait, no one showed up. I happened to hear a cleaning staff member in the hallway, and they took a look and said they'd get an adapter. It's truly speechless; it's the first time I've encountered a hotel where I needed to use an adapter for their own hairdryer. Once the adapter arrived, the hairdryer still didn't work, so they had to replace it. Three hours later, the engineer finally showed up to 'assist'! The pool also requires crossing a road to get to, and the shower room cleanliness was just so-so. This really doesn't live up to the five-star brand and high price point.

Overall pleasant stay at Cinnamon that I'd totally recommend to anyone and stay again myself. A comfortable bed, nicely sized room, beautiful property, convenient location, such friendly staff and a wonderful breakfast are just some basic memorable facts about our stay for 3 nights. The bakery downstairs, Plates restaurant, and the mall next door just add on to the comfort of the stay at Cinnamon Grand. To top it all off, we upgraded our stay to the executive floor, and accessed the lounge to enjoy a variety of mouth-watering snacks (that changed everyday) and took 2 free laundry/day offering. It couldn't get any better!

A beautiful building in a very pleasant area of Colombo; the architecture and interior design of the hotel are a joy to behold and the vast majority of staff are polite and courteous. Plenty of amenities nearby to suit all tastes and interests. The breakfasts were great both mornings (both the Sri Lankan breakfast and the Western style), and they really lived up to the high expectations we’d had from the Instagram marketing we’d seen. We were upgraded to the North West Suite, which was a larger room, for which we were greatly appreciative; a couple of issues with working plugs and appliances (coffee machine and hair dryer) were reported and rectified, although the wiring/plugs more broadly were temperamental and poorly placed (as expected, possibly, with the charm of an older hotel). However, the bed was comfortable, the hotel was quiet, and the bathroom was well appointed. Our only qualm was with the overzealous Head of Housekeeping, who seemed to not grasp the subtlety required for such a role, or the privacy with which guests might like to enjoy the beautiful hotel. It appeared that he lingered all too often in search of a tip, and didn’t quite appreciate the boundaries one might desire when paying a reasonable fee for each night. My wife and I took to speedily locking the door and placing the ‘Do Not Disturb’ sign on the handle to keep his incessant interrupting to a minimum. His deputy was, however, an asset to the hotel, who seemed to comprehend the subtle art of providing high quality service for a luxury stay in a lovely hotel. All-in-all, a great choice for a hotel in the heart of Colombo, and hopefully, during a busier season, the aforementioned Head of Housekeeping might spread his overbearing attention across the many rooms of the hotel.

Family: 3 adults and 2 children The apartment 801: + The apartment is large and spacious; + The rooms and bed linen are clean; + The bathroom is clean; + The room was cleaned well, towels were changed every day (I left a tip); + Hair dryer, air conditioner, iron work well; + There are dishes, appliances, and a washing machine in the kitchen; - There is no frying pan and no pots. It is impossible to cook on the stove, there is no microwave. - The furniture in the living room has an unpleasant smell and is dirty; - The iron board is dirty; - The curtains need to be changed; Reception: + They are polite; + Check-in was quickly; Restaurant (breakfast and dinner): + The quality of the products is high; + Variety of dishes; + The chefs are great; - There are a lot of guests on Saturday and Sunday due to the holidays, the priority for hotel guests is falling; Guards and butlers: + They seemed competent and friendly to me; + The rest of the staff are friendly and polite; Swimming pool: + Good view; + The kids liked it;

Mixed feelings We had quite a mixed impression of the hotel. There are definitely some very good things about it, but unfortunately, we experienced several issues that we did not expect from a hotel of this level. Strong points: 🌊 Relaxing ocean view. If you stay here, I would definitely recommend booking a room with a sea view - it is one of the best features of the hotel. 🛏 Extremely comfortable bed. After five months of travelling around Asia, this was one of the most comfortable beds we have slept in. The mattress and pillows were excellent. 👧 Very attentive reception service. Even though we arrived late at night, the reception team quickly arranged an extra bed for our daughter. We really appreciated how quickly and thoughtfully they handled this after our late arrival. 😊 Friendly and caring staff. I especially want to mention the lovely lady who asked for our feedback at checkout. She was very attentive, kind, and genuinely apologetic about the issues we experienced. Because of her attitude and the way she handled our feedback, I’m adding one extra star to my rating. Weak points: We checked in late at night after an 8-hour flight and found a small insect in the bed. It was particularly unpleasant after such a long journey, we had to change rooms. Our main concerns were related to the housekeeping service on the 11th floor. We stayed in room 1107, and unfortunately, there were several things that could have been handled better. Unfortunately, around midnight, we were woken up by loud conversations outside our door, apparently by members of the staff. Shortly afterwards, the housekeeping staff started vacuuming the room next door and moving furniture around - at night. After a long flight, we simply wanted to sleep peacefully, especially as we were only staying for two nights. This was quite unpleasant and, in our opinion, could easily have been avoided. There were no slippers in our room, which was surprising. We did notice slippers in the housekeeping area, so perhaps they were simply forgotten. There were no hand or face towels in the bathroom - only large bath towels. This seemed quite unusual for a hotel of this standard, and it is not particularly comfortable to use the same towel for your face and feet. The bathroom lighting was also very dim, making it difficult to get ready properly and do my makeup.

I recently had the pleasure of staying at this wonderful hotel, and the experience exceeded my expectations in every way. From the moment I arrived, the staff welcomed me with warm smiles and exceptional hospitality, making the check-in process smooth and efficient. The room was spacious, impeccably clean, and thoughtfully designed, offering a perfect blend of comfort and modern amenities. The bed was incredibly comfortable, ensuring a restful night’s sleep, while the stunning view from the window added an extra touch of relaxation.