Hotel Santika Premiere Gubeng Surabaya Reviews
Hotel Santika Premiere Gubeng Surabaya
Jl. Raya Gubeng No.54, Gubeng, Kec. Gubeng, Surabaya, IndonesiaView Hotel Details
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Hotel Santika Premiere Gubeng Surabaya Guest Reviews
4.6/5
Great
65 review
Verified reviewsLocation4.7
Amenities4.5
Service4.7
Cleanliness4.7
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All Reviews(65)
Positive reviews(65)
Reviews with photos/video(19)
Awesome stay(23)
Clean and tidy(14)
Great service(11)
Awesome rooms(9)
Convenient location(8)
Delicious breakfast(7)
Guest User
Deluxe Twin Room
Stayed in May 2024
Friends
1 review
Very Good
Posted on Jun 1, 2024
The room is clean and comfortable. The buffet style breakfast is not bad with a variety of choices.
Alesha Michelle wijaya
Deluxe Double Room
Stayed in Jul 2023
Family
3 review
Outstanding
Posted on Jul 4, 2023
Best hotel... Kamar clean, air deras, breakfast variatif menunya.. hotel langganan
Response from Property: Dear Mrs. Alesha Michelle Wijaya,Warmest greetings from Hotel Santika Premiere Gubeng SurabayaThank you for your review and for choosing our hotel.I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we look forward to having you again as a guest in our hotel.Warm regards,General Manager
Guest User
Deluxe Twin Room
Stayed in Aug 2023
Couples
6 review
Very Good
Posted on Aug 22, 2023
Stayed three nights. Ate in their cafe when I first arrived. Nasi Goreng was good but burger was awful. It has bits of hard sinew in it. Stick to the local choices! Room was sufficient , morning breakfast had a decent selection leaning towards more local fare. There’s a Starbucks and Subway near. Amanda laundry in the nearby village is good for getting clothes washed. Big green submarine is within walking distance.
Response from Property: Dear valued Guest,Warmest greetings from Hotel Santika Premiere Gubeng SurabayaThank you for your review and for choosing our hotel. I’m happy you enjoyed your stay and we are pleased to serve you.Once again thank you and we look forward to having you again as a guest in our hotel.Warm regards,General Manager
Anonymous User
Deluxe Twin Room
Stayed in Jul 2023
Business travellers
147 review
Outstanding
Posted on Aug 11, 2023
The staffs always friendly. The breakfast also various from day since I stay there..The hotel is strategic too..
Response from Property: Dear valued Guest,Warmest greetings from Hotel Santika Premiere Gubeng SurabayaThank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is our pleasure to serve you.Once again thank you and we look forward to having you again as a guest in our hotel.Warm regards,General Manager
Guest User
Deluxe Twin Room
Stayed in Dec 2022
Solo travellers
74 review
Posted on Dec 12, 2022
Pros:
- The check-in and check-out process is fast
- Rooms are quite spacious and comfortable
- Strategic location in Central Surabaya area
Cons:
- This hotel only has 2 elevators, even though there are 22 floors to serve
- Each elevator is small, so often the elevator is full and you have to wait again
- Breakfast is not good, not according to 4 star standards
- Small capacity hotel parking
Response from Property: Dear Value Guest, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we looking forward to having you again as a guest in our hotel. Warm regards, General Manager
Shubhi
Deluxe Double Room
Stayed in Apr 2023
Family
1 review
Very Good
Posted on Apr 24, 2023
Starting form parking lot, receptionist and check in process everything is smooth, also room is spacious for this rate, breakfast in the morning have many menu and resto staff is very kind, Mr koki give cheff hat to my 3yo son he is very happy… my unsatisfied part only charge for broken cup by my son is quite expensive
Part need to improve is snack (waffle) during breakfast not so delicious
Response from Property: Dear Valued Guest,Warmest greetings from Hotel Santika Premiere Gubeng SurabayaThank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we look forward to having you again as a guest in our hotel.Warm regards,General Manager
christian888
Deluxe Twin Room
Stayed in May 2023
Business travellers
81 review
Outstanding
Posted on May 31, 2023
Everything was good during the stay. Great location in center of surabaya
Response from Property: Dear Mr. Christian,Warmest greetings from Hotel Santika Premiere Gubeng SurabayaThank you for your review and for choosing our hotel.I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we look forward to having you again as a guest in our hotel.Warm regards,General Manager
traveller30
Deluxe Twin Room
Stayed in Aug 2022
Family
2 review
Outstanding
Posted on Aug 14, 2022
The hotel's place is very easy to find, on my first entrance, every staff greet very nicely which I really want to appreciate, the access from basement parking is direct lift to our floor room which is a plus point too. The room is very spacious and cozy, the breakfast provided is diverse too frok sundanese food, javanese food, and western food. The pool is not too big and the parking access is a bit narrow for those who owns big car like mine
Response from Property: Dear Valued Guest, Warmest greetings from Hotel Santika Premiere Gubeng Surabaya Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we looking forward to having you again as a guest in our hotel.Warm regards,General Manager
Ahlisa Zian
Premier Room
Stayed in Nov 2022
Business travellers
1 review
Outstanding
Posted on Nov 29, 2022
Sangat reccomended
Response from Property: Dear Ms Ahlisa Zian,
Warm greetings from Hotel Santika Premiere Gubeng Surabaya
Thank you for your willingness, Ms Ahlisa Zian, to provide a review of your visit. Glad to know that you enjoyed your stay at Hotel Santika Premiere Gubeng with all the products and facilities we provide. This will encourage us to further improve our services. Thank you for the recommendation that Ms Ahlisa Zian gave, we are looking forward to your next visit to Santika Premiere Gubeng Surabaya.
Yours faithfully,
General Manager
Anonymous User
Deluxe Twin Room
Stayed in Oct 2022
Business travellers
10 review
Outstanding
Posted on Oct 24, 2022
Good location and good service as always. One of my favorite
Response from Property: Dear Value Guest, Warmest greetings from Hotel Santika Premiere Gubeng SurabayaThank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we looking forward to having you again as a guest in our hotel.Warm regards,General Manager
Anonymous User
Deluxe Double Room
Stayed in Dec 2022
Couples
1 review
Amazing
Posted on Mar 22, 2023
Good and clean accommadition
Guest User
Deluxe Double Room
Stayed in Oct 2022
Couples
3 review
Very Good
Posted on Oct 13, 2022
Good location.
Response from Property: Dear Valued Guest, Warmest greetings from Hotel Santika Premiere Gubeng SurabayaThank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we looking forward to having you again as a guest in our hotel.Warm regards,General Manager
Sonya Jatmiko
Deluxe Double Room
Stayed in Sep 2022
Solo travellers
2 review
Outstanding
Posted on Sep 20, 2022
very nice place
Response from Property: Dear Value Guest, Warmest greetings from Hotel Santika Premiere Gubeng SurabayaThank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we looking forward to having you again as a guest in our hotel.Warm regards,General Manager
mega
Deluxe Twin Room
Stayed in Nov 2022
Business travellers
4 review
Very Good
Posted on Feb 4, 2023
not bed lah
Response from Property: Dear Mrs Mega,Warmest greetings from Hotel Santika Premiere Gubeng SurabayaThank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and it is our pleasure to serve you. Once again thank you and we look forward to having you again as a guest in our hotel.Warm regards,General Manager
Harso Lukmawan
Stayed in Sep 2021
Family
1 review
Very Good
Posted on Sep 18, 2021
The hotel is quite good for staycation with family
Response from Property: Dear Valued Guest,Warmest greetings from Hotel Santika Premiere Gubeng Surabaya First of all, thank you for taking the time to share your experience while staying with us. We are delighted to learn that you had enjoyed your stay at our property. If there's anything we can help to make your next visit more pleasant and comfortable, please kindly let us know. It is our pleasure to serve you. Once again, thank you for the review and we look forward to welcoming you back in the near future. Warm regards, Agus Triyono General Manager
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