Chengde Hotels with Pools

This stay was truly exceptional! I was deeply impressed by the attentive service throughout, and it deserves a perfect score! Special praise goes to Yang Yuhang, the staff member. He was incredibly warm and attentive, providing meticulous and thoughtful service! From check-in onwards, he patiently guided me through the entire process, promptly resolving any issues. He was gentle, polite, responsible, and exceptionally patient. The room was spotless, the bedding was soft and comfortable, and the facilities were complete and in perfect working order, making for a very comfortable and reassuring stay. The hotel's overall environment was quiet and elegant, and its location was very convenient, making for a fantastic overall experience. Thanks to excellent staff like Yang Yuhang, the entire stay was incredibly pleasant and I felt truly warm and welcome. I will definitely choose this hotel again next time and highly recommend it to everyone!

Friends went to Anaya Jinshanling for a holiday together, did not choose folklore, but chose Lanshan Apartment Hotel. It turned out to be a very correct decision. Two bedrooms and two bathrooms, big tatami mats everyone can lie down and chat together. The service of the hotel is particularly good. Every staff member is very warm and gentle. Special thanks to Miss Gong Mengmeng who received us. Check in and add our WeChat, help us arrange the shuttle bus, provide tour and dining information, welcome fruit, supplement the materials in the room, Send delicious winter chestnuts, let friends not forget, really is meticulous warm care. It rained on the first night, but fortunately there was a bowl of noodles in the hotel late at night, so that we would not be hungry. The hot spring soup is next to the hotel front desk, the environment is very good, very clean and very comfortable. Very perfect stay experience, highly recommended

The price is very high, the small courtyard is also very warm, the farmhouse dishes are fresh and delicious, swinging, table tennis table, a few children have a great time playing together, will choose here next time.

The room is quite big and relatively new, but the maintenance is average, the hygiene is not meticulous, and the carpet is dirty. The room was fully booked on the day of check-in, and there were two weddings the next day, so the service was not up to par. There was really nothing to eat for breakfast, and the taste was not good. Children over one meter tall were charged.

Very good, just next to the Mountain Resort, convenient to travel, the room is quite satisfactory, but very clean, the service attitude is really good, the second floor bar lady is very enthusiastic, very talkative, recommended the restaurant that locals often go to, really good 👍 The swimming pool is large and the water quality is very good. I saw several handsome guys Ni 🤩🤩 recommended recommendation

The grassland in winter is as beautiful as ever. This is the transfer station from Beijing to Wuyuan. It is suitable to stay here on Friday night. This hotel room is relatively large and the bedding is more comfortable.

The hotel has complete supporting facilities, including fitness, swimming, sauna, and karaoke. The room is clean and sanitary. As soon as you open the door, you will feel the Instagram style. The big bed is super spacious, and it is stress-free for two adults and two children to take a nap. Unexpectedly, there are also Lego toys and a small tent! The baby is having fun and the mother is relieved! In addition, I highly recommend their 5-story barbecue shop! I haven't even found such delicious and authentic barbecue in Beijing! The taste is amazing! There are no blind spots! The picky kids who are used to staying in various 5-star hotels said they haven't stayed here enough! On the way home, they were still discussing what to play next time haha! Conscience evaluation, it is definitely No. 1 in Kuancheng.

I don’t speak Chinese, but the staff there were very friendly and helpful. From checking in to checking out, the front desk staff helped me like a personal assistant. She even scheduled a massage and taxi service. Local guests I met at the hot pools were also very nice and welcoming. This is somewhat old place, but I like places with history. Be aware of the large portion of dishes you get at the restaurant. I couldn’t finish all the dishes as a solo traveler.

Overall, it was a very pleasant stay, so I'm giving it a 4.5-star rating. What I liked most was the hotel's core strengths: the room facilities were complete and new, spotlessly clean, and the bedding was comfortable, making for a very relaxing stay. The hot spring area was fantastic, with a wide variety of pools and clear water. After soaking, I felt completely relaxed, and all my fatigue vanished. I especially loved the infinity hot spring pool. I do have a few small suggestions: First, it would be perfect if the hot spring area could add a body scrubbing service. For many, a good scrub is a must-have with hot springs, and it would make the experience even more complete. Second, during holiday periods, there were many guests, and sometimes calls for service were a bit delayed. I understand staff might be stretched thin, but I hope the service process can be optimized. Third, the fitness center on the third floor was really too cold in winter; it was impossible to take off my jacket while working out. I suggest relocating the gym.

The hotel boasts a beautiful environment and fresh air, and both the facilities and cleanliness are impeccable. The breakfast and dinner at the restaurant were delicious. Overall, the service was satisfactory. However, I have to complain about a front desk staff member who answered the phone between 7 and 10 PM on the 31st. The first time I reported the washing machine wasn't working, she actually told me it was leaking and advised me not to use it. I ended up fixing and using it myself. The second time I called about the shower water not getting hot, her response was even more ridiculous: she told me to just keep running the water until it got hot. I wasted nearly half an hour, and the water never got warm. In the end, a housekeeping staff member came and simply inserted the gas card, which solved the problem. What's worse is her terrible attitude; she was argumentative and refused to admit her incompetence in handling issues, acting as if she knew everything. She definitely deserves a bad review! On another note, the hotel is very close to Jinshanling Great Wall, which is absolutely worth a visit!