Guest User
December 26, 2023
This is not a hotel at all. I don’t know why Trip would recommend it to me. The location is very bad. Every time I use grab, I can’t get a car. I have to go out to the street to get a car. I booked a family suite, which is actually much smaller than the picture. The hygiene is not good, the ground floor is dirty, and there is no children's supplies for the extra charge. It is 1300hkd per night. We have three children, and we will be charged for one more child when we arrive. The family room is upstairs and downstairs, but there is only one bathroom. The stairs are very small and narrow, which is more dangerous for children. What's even worse is that there is a row of small windows, but there are no curtains to cover them, so they are woken up by the sun early in the morning! Even if it was half the price, I wouldn't choose this place. Such a bad experience. The only good thing is that the service is okay. But you have to go downstairs and ask for anything by yourself. I booked this hotel at first because I was unfamiliar with it. I wanted to say that the quarantine airport was close, but I didn’t know that I couldn’t cancel even if I wanted to cancel later, so I couldn’t check in. In fact, it was worse than I imagined! This is just a small B&B in a poor location, and there are no USB plugs in the room, which is very, very inconvenient! All in all, it’s not a good experience!
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