Shell Hotels in Tianjin

Comfortable ✅ Clean✅ Good Location✅ Quiet✅ Good loocking from hotels outside ✅ All things in the hotel if you want to chill✅

I recently stayed at this fantastic hotel and had a wonderful experience. From the warm welcome by the receptionist, Duke, to the impeccable cleanliness and well-maintained amenities, everything exceeded my expectations. The pool and gym were great for relaxation, and the easy check-in and check-out process made my stay hassle-free. The convenient location added to the overall convenience. I highly recommend this hotel for anyone looking for a comfortable and enjoyable stay.

Discrepancies between the booking on Trip.com and hotel front desk. Difficult to check in even tho the booking was right. No time for blame game at the end of a long journey. Wish it could have been better check in experience…

Had the most wonderful stay at a hotel at Pan Pacific Tianjin in recent years, largely thanks to the warm hospitality of all front desk staff who were warm, welcoming and very helpful. I had a headache and as a foreigner, could not order painkillers via delivery and Leila from the front desk was really nice to help me out with it. Upon check out, the front desk staff were also all friendly and sweet (I forgot her name). I accidentally left my outerwear behind and the concierge was really helpful to help me retrieve and send it to my friend's hotel for me. It was a solo trip and witnessing such warmth and kindness overseas really made my trip memorable and I would like to thank all the staff! :) Location is perfect, just across the street from the river, and about a 10-15 minute walk from Tianjin Eye. Room is spacious and clean too. Only small room for improvement is if the ventilation can be better as there was a bit of smoke smell for a non-smoking room. But overall, Pan Pac Tianjin is a hotel I'll return to stay if I ever visit Tianjin again.

The Shangri-La, Tianjin, is, and has always been our favorite Hotel to visit. This week was a special celebration for us, as we celebrated our 15th Wedding anniversary, as well as our 4th consecutive year in China. We relocated to another City / Province, about two years ago, and was unable to visit and enjoy our special Shangri-La. Prior to us moving from Tianjin, we used to celebrate all our special occasions and milestones, at this branch of Shangri-La. We would always spend our Christmas, New Years, and Chinese New Year's at Shangri-La. Now that we have returned to Heibei, we look forward to continuing this tradition. Things change over time, some familiar faces are no longer working there. However, the new team made us feel right at home again, and went out of their way to make our stay most memorable and special. As I mentioned to one of the team members, it's not the spectacular Lobby Lounge, nor the beautifully decorated features, that make the establishment, but rather the people. Without quality staff and superior service, no establishment can ever rely on reoccurring business. For as long as these values are in place, this Shangri-La can be certain of our patronage. All team members provided excellent service, from the bellhop, to the waitresses, from the front of house to the housekeeping and of course the management team. Special thanks to ”Francis”, the new General Manager, ”Danny”, the Food and Beverage Director, as well as ”Billy”, the ”Food and Beverage” Manager. This trio of Management, ensured that we received the best service possible. Lastly, we would like to thank ”Roger” whom assisted us with a Driver / Transportation, upon our early departure. No visit to Tianjin, would ever truly be complete, with visiting The Shangri-La. See you soon.

Excellent service and attention to detail. Ranks as one of our favorite hotels in China and are usually good for an upgrade. They checked us in early as we got an early flight. Rooms are very big and In good condition. The only gripe would be the children’s play area. We felt it should offer more for this standard of hotel. Special thanks to Nancy

Location, room comfort, hotel condition I chose this hotel for its location.my late check-in and 4 Nights stay was a very pleasant experience: comfortable bed and pillows, courteous and helpful staff, clean and generous sized room, plus professional service, efficiency and tranquility for business travel. Recommended!

The design is great, all the details inside and outside the room have been considered, and most of the service staff are well-trained. Unfortunately, it is a typical state-owned management, with only a few flaws: 1) The front desk had a sullen face when checking in, and the service was stiff; 2) During the three days of the Mid-Autumn Festival, some floors of the hotel were outsourced as event venues, and the already messy lobby also had a registration desk, which was very noisy. If the old hotel wants to continue to improve its service experience, it still needs to work hard.