Hotels with Bars in Torrent

HELLO We arrive at 23.00 and we register but then we leave until 5:15 when we return to the bedroom ....To this end everything is okay. But the score will always be low when you find a CUCARACH in the room of a considerable size and you go to reception where there is no one from 1.00am. to 8.00 am. leaving a servant who cannot leave the bar to meet the urgency which I had no idea what to do, in addition to unknown the operation of the reception. From 5:15 am to 6:45am we were in the reception with our SENGE RUBBER bags waiting for a solution that could only give you one of the employees who was not of the reception and thanks to her (Maribel) I was cleaning a room so we could sleep because while we were waiting for a client I left one of the rooms. When we left the hotel the only answer for which he is supposed to be responsible for the reception at 11:15 am. was that he invited us to a coffee in the bar for the troubles, in which when asked for a bat, I charged because I was not a coffee (I got a laugh) . I don't know who will read these opinions but I don't care as we will not return anyone from my environment.