"Good location. Airport express bus is just outside.
Well kept hotel with a sea view
Good spread and variety for breakfast
Pleasant and helpful staff
Old bed limp pillow
Cleanliness can be improved"
"Very friendly and helpful reception lady when we checked in approx. 630pm on 25Mar and we would like to thank her for all the helps she extended.
Room, bathroom and all household wares are cleaned and neat.
Strategic location with supermarket of great varieties of groceries readily available within the next block.
Strongly recommended for all !
"
"Hotel gave us a complimentary upgrade after knowing that we were travelling for our honeymoon! Room was clean and spacious. Toilet floor was heated, definite plus point!"
Very Good
119 reviews
8.9/10
1 night
From £83
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"The room has a living room that is quite big, the living room has a sofa bed, the dining room kitchen is connected, and the kitchen has a dishwasher, which is quite good.
There is a supermarket seven or eight minutes walk away. It is very convenient to buy things and cook them by yourself.
The only downside is that if the living room wants to sleep, the curtain is not wide enough to block the lights outside, and it is a bit bright at night."
"The front desk service was very good. When I arrived at the hotel, there was no room available. The hotel staff told me that I could check in in 2 hours. I could go around first and then check in. I could also rest in the restaurant. They were gentle. This hotel is close to the meeting point of Aurora tour and dog sledding tour, which is very convenient."
"The hotel just a few minutes walk to the city center. But very closed to Polaria bus station that I could walk easily with my suitcase. The staff was very helpful even there was a mistake about my check-in information but I did not have to wait too long for that. The room was clean and warm enough."
"The facilities is very good, it has common kitchen and area. Also it provides free tea and coffee and snacks. However the common kitchen closes at 10:00pm, it a bit inconvenient for that. The WiFi is also a bit weak, sometime phone cannot connect."
"I recently stayed at Smarthotel Tromsø and enjoyed my time there. The breakfast was really good, with plenty of variety to start the day. My room was neat and comfortable, albeit a bit smaller than I would have preferred, but it served its purpose. One thing to keep in mind during the winter is that Tromsø is very dark for much of the day, so you might sleep in later than planned. Overall, I recommend Smarthotel Tromsø for a convenient and satisfying stay."
"The location is very good, very close to the supermarket, and there are many restaurants nearby. The only shortcoming is the non-stick frying pan provided. It has many scratches and cannot be used. The electric kettle feels very old and has not cooked anything."
"El hotel está bastante alejado del centro de Tromsø. La parada de autobús para ir al aeropuerto está a 10 min. Parece poco pero si está nevando y llevas mucho equipaje hay que ir con tiempo porque las cuestas tienen hielo.
Cuando entras, es una maravilla. Han renovado las zonas comunes y es súper bonito.
Pero al entrar en nuestra habitación doble.... No estaba renovada. Es la habitación más pequeña en la que hemos estado en 8 días por la zona. La puerta no está en buenas condiciones. El baño parece de ”un hospital”. Para nuestro gusto la cama y las almohadas son incómodas. Las paredes de la habitación tampoco están en buen estado.
Cuando fuimos a desayunar parecía otro hotel. La cafetería con vistas panorámica era preciosa. Y el desayuno tipo buffet estaba muy rico.
Nos choca bastante la inmensa diferencia que hay entre las zonas comunes y la habitación."
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9.0/10
Great
TTarynGreat hotel in the heart of Tromsø. It’s next to a really great pizza restaurant (Yonas) and it has a beautiful view of the fjord and mountain. Breakfast was good and the room was comfortable.
CczdmssThe service is excellent. I had reached early morning and the staff was helpful to take care of the luggage. The location is excellent, it is near the main walking street. Room is well equipped with the necessities for the stay. The seating capacity at the lobby allows people to mingle as well. Overall a great stay.
MMei Foong TANVery near to Tromso Airport. We arrived on 31.12.2024 night. Our baggage was delayed by more than 1.5 hour. By the time we got out from airport, there was a long queue at the taxi stand. So we decided to walk. Walking ~20 minutes (1.6km).
Upon our arrival, one hour before countdown. The hotel staffs were very busy. One of them came to check us in. She was very friendly and kind. She gave us the room overlooking the sea and airport.
Bus 28 (50m away) straight to the town.
The only downside is the bed and pillow. They are too firm.
Overall we are happy with our stay.
在在玩耍的咪咪1. The hotel is conveniently located and the experience is very pleasant! The hotel is conveniently located in the city center and within walking distance to various attractions and restaurants. This makes my journey more convenient and fun.
2. The hotel front desk service is friendly and enthusiastic. I had some issues during my stay but the hotel staff were always happy to help me out. They provided useful information and advice and made me feel well looked after.
3. The breakfast in the hotel restaurant is great! Enjoy a variety of delicious food and drinks every morning. They offer a wide variety of options, both hot and cold, to suit all tastes. Breakfast helps me start my day with energy.
4. The hotel room was comfortable and clean, making me feel at home. The bed was very comfortable and the room layout and facilities were very satisfactory. I had a relaxing and enjoyable stay at the hotel.
GGuest UserI had a studio corner room. snug as a bug in a rug.
very clean hotel. liked that I could decide when to have room cleaned.
staff always helpful.
loved the coffee in the lobby, especially early in the morning.
recommend this hotel.
very well run.
GGuest UserAn unpretentious but comfortable hotel in an unbeatable location in central Tromso (the third photo is the view from the hotel window). Highlights include the friendly staff (a shout out here to the ever helpful Petter), tasty and healthy breakfast, and comfortable sitting areas that mean you don't have to hang out in your room.
Given the quality of the hotel it is surprising - and highly annoying - that they don't provide kettles in the room (I even offered to pay a deposit), the more frustrating because some photos on the site show coffee machines: so some rooms do have these facilities. The selection of toiletries is also surprisingly meagre - no shower gel for example, which seems unnecessarily cheapskate. My other gripe is that they need more individual tables in the breakfast room: finding a space at a long table feels reminiscent of youth hostelling...
With these shortcomings noted, the hotel can be recommended and is good value for Tromso.
OONG JesslynI didn’t read my email. They sent an email after 8pm informing us our key details as we check in at 11:15pm. Everything is so good, key pick up, drive to room and park beside our cabin. U can view stars from the room ceiling window. There’s a balcony with table and chairs, view of snowy mountains, damn beautiful. We drove out at night away 20mins from cabin and found our fist northern lights at 1:20am super excited!!! This lodge is fantastic we will back to stay if we come back to Tromso.
SSheereenA hotel that is located conveniently to many pick up points for tours. Grocery stores, 7-11 and restaurants are also located nearby. Simple amenities such as shampoo/body soap, towels, hairdryer are available. Love it that there is breakfast and dinner that comes together with your stay. Nothing too fancy but good enough to fill your bellies considering the restaurants are quite pricey. You will need to get hot water on your own at the dispenser as there are no kettle in the room. Reception was always friendly in answering any questions, and even helped with my cab booking to the airport. Worth it for the price, would stay here again.
生生け花・Hotel highlights
There are two bus stops within a 3-minute walk.
It takes 7 minutes by bus to get to the center of Tromso, and 20 minutes by foot.
・Facilities
There is a kitchen, laundry room, shared toilet and shower.
・Room introduction
I stayed in a single room.
There were no particular problems with the room.
There are no toilets or showers as they are shared facilities.
Wi-Fi is available
・Services
The hotel will send you a message to guide you through check-in, so follow that.
You can contact them via message if you want to add an option or ask any questions.
You can book aurora tours and other tours from this hotel, and participate in tours at a discounted price.
There is a shuttle service from the hotel to the airport.
Meals are provided (room service).
Rental car service is available.
There are lots of cats!
Thoughts on the stay
The floors were generally clean, as you had to change from shoes to slippers at the entrance.
The cats in the hotel were also cute.
The hotel itself was nice and I would like to stay again next time.
One thing that was puzzling was that I never met the receptionist and didn't know where the reception was, so I was confused about that.
MMARY ANN MARGARETTECheap price place to stay. They have shared facilities - 2 showers, 2 toilets and a common kitchen upstairs, 1 washer/dryer downstairs.
Going there better be ready if you take bus 24 (shortest way) as you need to go up the slope it’s kinda challenging if you have luggages but if you take bus 20 a bit longer walking as you need to walk back but the good news is we spotted aurora borealis on our way back and going to the house is downslope so it’s easier to go down than up lol. The person in charge is friendly. The room is spacious with 3 beds and a table with nice window overlooking outside. We were assigned with room at the ground floor so it’s easier to push our luggage and no need to go up the staircase. Improvement, hoping that the air-conditioned heater knob really works? Coz it’s kind of cold in the middle of the night. Overall, we did like our stay, it’s not far from the center and we like the quietness of the neighbourhood plus all white snow covering the whole place.
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How much does a hotel cost in Tromso?
Average hotel prices in Tromso based on Trip.com: £204 on weekdays and £210 on weekends (Friday–Saturday).