This is the worst hotel service I have ever seen!
First: I booked this hotel on Ctrip that day, and checked in after 12 o'clock in the evening! Asked if there were any rooms available at the front desk, she said that there were only 5.6 floors, and there were no windows left above, and told me that almost all customers who lived on the 5.6 floors complained that the Ktv on the 3.4 floors was too noisy, and asked me if I wanted it. Since she Having said that, then I would choose the high floor. But when I went to the room, I felt bored and uncomfortable as soon as I entered. Let her change to the 6th floor. Tell me that the 6th floor is gone, and there is only the 5th floor. It only takes a few minutes before and after? Well, I used my number to directly call the front desk to ask if there is any room available. I checked in at night and asked about floor windows. She said that there are windows on the 5th to 10th floors, and there are double beds and standard rooms combined. More than 20 rooms! ! Hehe, Ctrip customers are playing like monkeys! I was so tired at night, I went to the room and lay down directly, I didn't bother to go down and argue with her!
Second: This room is really hard to live in! Very stuffy, even with the air conditioner on, it still feels stuffy! I woke up dizzy the next day! When I checked out and was about to leave, I found that the ground felt like moldy mold! Look at the pictures!
Third: The room I live in does not match the picture at all, it is too big in the picture! There is also a table, take a look at my actual pictures! And there are many sanitary corners!
The front desk is really awesome, told her to add money to change to a better floor, and told me that it was all booked out! Maybe she was afraid that she would be inconsistent, if it wasn't for Ctrip, she wouldn't be able to refund! I'm leaving early!
The lobby looks grand, but what it does is not grand at all!
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