Danielle
November 13, 2023
We stayed here on a visit to see family over the weekend and I have to say it wasn’t a pleasant experience.
Room -
The room wasn’t clean - we both got covered in bites! Room was really dusty.
Toilet was blocked.
Plug in bath didn’t work, wouldn’t open to let water out so had to force plug out.
Safe didn’t work
Staff- we had a maintenance man just walk in whilst we were in bed in the room, luckily I wasn’t fresh out shower or getting ready as was embarrassing!!! Didn’t knock, nothing just walked straight in and in to our bathroom as they were trying to figure out where a leak was coming from on another floor (not ours). Could have been very embarrassing!!
Room service - called for room service one evening for bottles of water to be told no as it needs to be agreed with reception?? Reception hadn’t made us away of this, nor was there any information on this in the room.
Lifts - no lifts not great for suitcases on top floor or anyone that can’t lift or access.
Breakfast- paid extra for this - DO NOT bother it was disgusting, bacon was crunchy undercooked. Hash brown was DRIPPING in oil!
Bar- Hotel bar was nice, staff on the bar were friendly.
Overall the hotel is very dated, smells of smoke, seriously needs updating!! Could be lovely place with some TLC.