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"Bringing the child back to visit the family for the second time, the hotel front desk service is very good, the room is large, there is a terrace, there are fruit and snacks every evening, the room service staff is also very good, that is, the bathroom shower water is relatively small, next time I come back will choose again."

"This stay at Royalton Hotel was a great experience! Upon arrival at the hotel, the front desk staff was warm and polite, checked in quickly, and patiently introduced the surrounding fun places. The room was clean and tidy, the bedding was soft and comfortable, and I slept well until dawn. The bathroom was separated into dry and wet areas, and the toiletries were of high quality. The location of the hotel is also great, and it is convenient for eating and shopping around. The breakfast is rich in variety, both Chinese and Western, and tastes good. The overall service is considerate and thoughtful, and I will come again next time! Highly recommended!"

"The room is clean and tidy, very airy, well-equipped, good location, opposite the room is mountain view, very comfortable, choose you right, breakfast farm eggs and sweet potatoes, other hotels do not have this local human touch, the front desk service lady is very warm, also help frozen chicken, come back next time. From a hotelier for more than ten years (of which the waiter who worked in the Vienna hotel for nearly ten years)"

"I recently stayed in a hotel and the overall experience was quite good. First of all, the location of the hotel is excellent, the transportation is convenient, and the surrounding facilities are complete. Secondly, the rooms are spacious and bright, with complete facilities and clean and tidy. The beds are comfortable and the service staff are warm and thoughtful. Especially worth mentioning is that the breakfast provided by the hotel is rich in variety and authentic in taste. In general, this hotel is satisfactory in terms of hardware facilities and service quality, and cost-effective. If you are looking for a comfortable and convenient place to stay, this hotel is definitely recommended."

"The room is consistent with the picture. I like the decoration style very much. All the facilities are beautifully arranged. Xiao Zeng at the front desk is also very enthusiastic. The parking space is particularly easy to park. There is a delivery robot for self-service check-in and free storage of items. There is also a rich breakfast, which makes it even more pleasant. What is unexpected is that there is a free laundry room and dryer. I highly recommend everyone to stay in this hotel. It is really a must-have. I will choose this hotel next time!"

"I had a wonderful stay at this hotel! The location is perfect—right in the city center, making it easy to get around. The room was clean, spacious, and comfortable. The staff were incredibly friendly and helpful. Everything was convenient, smart home features in the room. Highly recommended for travellers looking for a comfortable and well-located place to stay! *Just feel the room a bit dark for me."

"My friend is here for a wedding, I will stay at your hotel for one night. The hotel is very clean, the environment is very good, the window looks past the city. Nearby is the Aoyuan, it is very convenient to play takeaway. I like to eat more, these photos are in the hotel, there are no other photos 😜"

"The room is very large and new, very clean and tidy, the service staff is very professional and welcoming, the living is very safe, there is a place to park, the place is very easy to find, the location is convenient"

"前台小姐姐服務態度非常好，以下是為酒店撰寫好評的常見要點及示例模板，適用於真實體驗後的反饋，供參考： --- ### **好評核心要素** 1. **服務態度**：熱情周到、主動解決問題、細節貼心 2. **衞生環境**：房間整潔、無異味、床品舒適 3. **設施設備**：齊全好用、維護良好（如WiFi、空調、衞浴） 4. **地理位置**：交通便利、周邊配套豐富 5. **性價比**：價格合理、物超所值 6. **個性化體驗**：特色服務（如歡迎水果、夜床服務等） --- ### **好評模板示例** #### **模板1：簡潔實用型** “入住體驗超出預期！前台服務熱情高效，房間乾淨寬敞，床品柔軟舒適。酒店位置便利，步行可達地鐵站，周邊餐飲選擇多。性價比非常高，下次還會選擇這裏！” #### **模板2：細節描述型** “從入住到離店全程體驗滿分！工作人員主動幫忙提行李，還貼心推薦了附近景點。房間設計温馨，衞浴乾濕分離，沐浴用品品質不錯。早餐品種豐富，現煮的麪條尤其推薦。細節處處體現用心，值得推薦！” #### **模板3：情感共鳴型** “這次旅行因為這家酒店變得更加美好！帶孩子入住，前台特意安排了親子房，還贈送了小童洗漱套裝。晚上回房發現手寫歡迎卡和小點心，感動於這份用心。服務人員笑容温暖，設施也很新，強烈安利給家庭出遊的朋友~” #### **模板4：商務差旅型** “商務出差首選！房間安靜隔音好，辦公桌和燈光設計合理，網絡速度快。酒店配有健身房和自助洗衣房，非常方便。前台24小時響應迅速，退房時還主動提供發票，高效省心。” --- ### **撰寫小技巧** - **真實細節**：提到具體員工姓名、某次服務事件（如“張經理幫忙升級房型”）。 - **對比強化**：與同價位酒店對比，突出優勢（如“比之前住過的同檔次酒店更乾淨”）。 - **場景化描述**：結合出行目的（親子、情侶、商務）突出酒店特色。 - **圖片輔助**：上傳房間實拍、早餐或景觀照片，增強可信度。 --- **注意**：真實體驗是好評的基礎，避免誇大或虛構內容。真誠的反饋既能幫助其他客人，也能促進酒店優化服務哦！"

"When we went there yesterday, our family of five asked for three wristbands, but the front desk only gave us two, just like giving them away. Then I saw a man take them without even registering😡😡😡 The two of us went there at 10am this morning, and it was the same front desk as yesterday, with the same expression, standing on the far right. She didn't even give us one this time, but I had no place to put my phone and bathrobe room card, so the woman said I could put them there after changing clothes. When I asked her where to put them, she stopped talking again, acted so arrogant, and even crossed to the other side to make a phone call and ignored me. I saw that she didn't wear her work badge, and her work badge was also upside down, and she served with a frown and a roll of her eyes. One wristband can only be exchanged for one hot spring egg to eat. I asked how to exchange it without a wristband, and she said that she couldn't eat it if she had eaten it yesterday, and none of these were written on the service guide (rules) that the front desk reminded us to read when we checked in, and she used that kind of particularly provocative tone, which was really unlucky. Go there happily, and go home with anger! You can find out whether this kind of bad service exists by searching Xiaohongshu, so I won’t go into details. However, the hot spring water is really clean, and most of the employees in the hot spring area and the breakfast service are also good and humane. I can only say that we should be cautious in hiring people. It feels like we are not going to travel, but to beg. It is really worth spending several thousand yuan for a begging meal."