Hampton by Hilton Hotels in Xi'an

We had a pleasant stay at this hotel for three nights. The location was incredibly convenient, being just a five-minute walk to the metro station. It was also close to popular shopping areas, as well as Huimin Street and Yongningmen, making it easy to explore the city's attractions. Our booking included breakfast, which offered a diverse selection of both Chinese and Western dishes—something for everyone to enjoy. The food quality and variety were impressive. The front desk staff, particularly the ladies at the counter, were very friendly and accommodating. They even assisted us in receiving parcels, which we greatly appreciated. Overall, this hotel provided a comfortable and enjoyable experience, and its excellent location and helpful service made our trip even better.

From the moment we arrived, we were impressed. The staff was incredibly helpful and friendly, going above and beyond to ensure our stay was comfortable and enjoyable. The room itself was impeccably clean and well-maintained. It was a true haven of relaxation after a busy day exploring the city. Another big plus was the hotel's willingness to accommodate our late check-out request. This flexibility was greatly appreciated, especially after a long trip. The hotel's location is also unbeatable. Situated in the heart of the city, we were within walking distance of many of the city's main attractions.

This time when I checked into the hotel, there was a moment that touched me very much, and I must praise the lady at the front desk. That day, I dragged my luggage to the hotel to check in. After a lot of trouble, my mobile phone had only 1% battery left and was about to shut down, but I still had important information to check, and I was anxious. The lady at the front desk was sharp-eyed and noticed that I was staring at my phone and worried. She smiled and asked me if my phone was out of power. Without waiting for my answer, she said, ”Please wait a moment.” Then she turned and went into the inner room. After a while, she came out with a charger and said that this was what she usually used, so I took it to charge first. I quickly took the charger, and my heart warmed up all of a sudden. After charging, the phone finally recovered its ”vitality”, and I checked in smoothly. The lady's move was so thoughtful. She reached out to me when I needed help the most, which made me feel full of kindness. Such warm and thoughtful service makes people feel very comfortable. I must give a big thumbs up to the lady at the front desk, and I am also happy that the hotel has such employees. I will definitely choose this hotel when I stay here in the future!

First of all, the room is very clean. The hotel is right next to Sanqiao Station on Metro Line 1, so it is very convenient to take the subway. The hotel staff is very enthusiastic. When they saw children checking in, they took the initiative to give them snacks and gift bags. When they left the hotel, they also gave adults and children souvenirs. The breakfast is first-class among hotels of the same type. The coffee in the restaurant is very delicious. I will choose this hotel next time I come to Xi'an.

The location is very good. The convenience store is close, and there are big shopping malls and tourist attractions if you walk a little. The price is not a waste.

The place is a little off, and the room is exactly the same as the picture. I wanted to have a good rest. From entering the store to chat to checking in for a room upgrade, I felt good. When I got to the room, I found that I forgot to mention the children's slippers and toiletries, so I called I called the front desk, and a man answered the call and said that someone would send me there soon. After waiting for an hour, I took it as a break. Then I called again and explained the situation, saying that I was sorry and would arrange it right away. Then I saw that it was four o'clock. It’s time to get ready to go out for dinner. From the time I checked in at two o’clock until I left, nothing was delivered to me. When I was done, I went out and told the front desk that I could just leave it in the room. It was too difficult. Facilities: I came back in the evening and wanted to take a shower when I was tired. What did I do half way through the shower? There was hand sanitizer hanging inside😅. Is this a surprise? I rushed out casually and called to ask for a change of shampoo, but something even more embarrassing happened again. The brother who sold the shampoo came and got a bottle that was not shampoo. After looking at it, I sighed and went back to get it. Finally, I changed it correctly. , it’s really too difficult

This time I stayed at the Hampton by Hilton on Zhangba North Road, and the overall experience was great! First of all, the hotel is newly opened and the environment is really great. The lobby design is modern and warm, and the whole atmosphere makes people feel relaxed and happy as soon as they enter. The room is very clean and spacious, with complete facilities and exquisite details, giving people a high-quality living experience. The most noteworthy thing is the hotel's service. The staff are very warm and friendly, especially Xiao Wu. He not only has a very good attitude, but is also very helpful. He provided us with a lot of useful suggestions, making our stay experience more perfect. His service is really heartwarming. The breakfast is also very satisfying, with rich variety and very good taste, basically covering all kinds of Chinese and Western options. Everything is fresh and delicious, especially the roujiamo, which is especially delicious! It's perfect to start the day with a nutritious breakfast. In general, I am very satisfied with this stay. Whether it is the environment, service or catering, it is very worthwhile. I will definitely come again if I have the chance in the future. I highly recommend it to everyone!