Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Sep 10, 2026|Cozy Queen Room【Bright Exterior Windows + Enjoy Deep Sleep + Laifen Hair Dryer】
Guest User
I've been to Xi'an many times, and this hotel was the most satisfying stay yet! First off, they proactively upgraded my room even though it was the off-season, and the front desk staff were all incredibly enthusiastic and helpful. The room itself was great – spacious, with a minimalist design and full smart home controls. They even provided earplugs on the nightstand, although the soundproofing was good enough that I didn't need them. The toiletries were also of good quality, and the shampoo had a lovely scent. Breakfast offered a rich variety, including hot dishes freshly made at a live cooking station. All in all, for around 300 RMB in the off-season, considering the location, room quality, and staff service, there's absolutely nothing to complain about. I'll definitely be staying here again next time I'm in Xi'an!
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Price per night from:€42
Posted on Sep 10, 2026|Executive Queen Room
Guest UserEt Fei, a brand co-created by Hyatt and首旅如家 (Shou Lv Ru Jia), truly lives up to its reputation. The public areas are incredibly well-designed and comfortable. The Lobby Innovation Space is perfect for working or relaxing, and the 24-hour coffee bar is a fantastic bonus. The rooms are clean and tidy, with comfortable bedding. The bathroom features a dry/wet separation, and the in-room smart system is easy to use. The mini-bar is also well-stocked. The hotel offers a self-service laundry room and a gym, which is a must-have for long stays and very convenient for business travelers or those on an extended trip. The front desk and housekeeping staff are all very friendly, responsive, and meticulous with their daily cleaning. The location is great for getting around, with plenty of dining options nearby. I stayed for over a week straight, and overall, it was consistently good with no unpleasant surprises. The value for money is excellent, and I'll definitely prioritize Et Fei for my next visit. Highly recommended!
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Price per night from:€44
Posted on Sep 6, 2026|Executive Queen Room
RealMarcusThe front desk service was excellent; they proactively added me on WeChat for guest services, which was very convenient for any inquiries.
The room's air conditioning was great, contrary to some online reviews. It was very comfortable; perhaps it's because it was an executive room and newer.
The lounge was nice; the stir-fried dishes smelled delicious, and they had a good variety of spirits. My only minor complaint is that there weren't enough lemons, and everyone ran out later. They could definitely put out more.
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Price per night from:€55
Posted on Sep 20, 2026|Guestroom - Double Bed
Anonymous UserA must-stay in Xi'an. Best location and services. The hotel boasts an excellent location with convenient transportation, making it easy to visit the Bell Tower and Muslim Quarter. The rooftop infinity pool offers an amazing ambiance, and watching the Bell Tower's night view at sunset from there is absolutely stunning. The butler service is attentive and responsive. The guesthouse itself is very well-designed, with comfortable and clean rooms that are also perfect for photos. Highly recommended for anyone traveling to Xi'an.
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Price per night from:€105
Posted on Sep 8, 2026|Executive Queen Room
LHD-CY
I booked two rooms, one directly facing the hallway entrance and the other next to the equipment room, at opposite ends of the same floor. They claimed this was to keep us on the same floor. Is this how you treat long-time customers? Do you call two twin beds pushed together a 'king room'? And then claim it's an upgraded room type? Why didn't the front desk mention this at check-in? It's not like I'm stingy about a few extra bucks. No one paid any attention when we got in or out of the car, or when entering/exiting the hotel. I know you don't lack guests, but I will definitely not choose Renaissance Hotel again when I come to Xi'an in the future.
Regarding the Minibar & Welcome Drinks: The front desk specifically told me they were chargeable. After calling the duty manager, it took multiple confirmations for them to finally admit that my booked room type included them for free.
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Price per night from:€77
Posted on Aug 22, 2026|Superior Room (2 Beds)
Guest UserI had originally booked a homestay, but when I arrived, I found the address was wrong. So, I quickly looked for this hotel. I had booked a twin room, but upon check-in, the front desk staff (a young gentleman) kindly upgraded my room to a deluxe twin room. Since I was traveling with a child, a wider bed was more convenient, which was very thoughtful and much appreciated. The hotel environment is also great, and the room was clean and tidy; it's not huge, but perfectly adequate. They offer luggage storage, and even though the room faced the street, it was very quiet. The transportation is super convenient; a short walk down an alley to the left leads directly to Metro Line 6, and turning right brings you to Zhonglou Community, which is highly recommended by many bloggers and has plenty of food options. It's also very close to the Bell Tower and Drum Tower, so you can easily explore the surroundings with an evening stroll. The location is excellent. I would definitely book here again on my next visit to Xi'an; it was a very pleasant stay.
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Price per night from:€27
Posted on May 13, 2026
Guest UserMy stay at this hotel was an unforgettable experience of warmth and professionalism. The front desk staff were incredibly attentive, not only greeting every guest with a smile but also ensuring everyone felt right at home with their thoughtful and meticulous service. Whether it was handling check-ins or simply coming and going, they were always patient and enthusiastic, as if fulfilling each guest's needs was their top priority.
The hotel's facilities and environment were also a major highlight. From the exquisite decor in the lobby to the comfortable layout of the guest rooms, every detail showcased the hotel's commitment to quality. In the rooms, the spaciousness, soft bedding, high-definition TV, and high-speed Wi-Fi all elevated the guest experience to a new level.
This hotel not only earned praise for its service attitude but also excelled in its facilities, providing every guest with a comfortable, convenient, and pleasant lodging environment. Whether for a business trip or a leisure vacation, it is an ideal choice for accommodation.
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Price per night from:€25
Posted on May 7, 2026|Cozy Starry Sky Family Room (King Koil Mattress + Pure Tang Style Experience)
ShuriyatiThe hotel ia strategic, near and easy access to all the scenic area. Food is not a problem since the shopping street is surrounding the hotel area. We have a great time staying there. The host has been very helpful and friendly during our entire stay. Laundry services is also available at the hotel and it’s convenient for us. If you are tired from walking at the scenic area, the lower ground shop-lot have lot off massage parlours where you can relax after the hectic day. The owners’ cats are so cute and super friendly and being and additional friends for us 😍
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Price per night from:€17
Posted on Apr 20, 2026
Guest User
This stay exceeded my expectations! The room was spacious and bright, and the cleanliness was impeccable, right down to the odor-free bathroom with plenty of stable hot water. Both the front desk and housekeeping staff were incredibly attentive and accommodating, always happy to help with a kind attitude. The surrounding area has convenient options for dining and transportation. I slept really well, and I highly recommend this place!
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Price per night from:€38
Posted on Jul 8, 2026|Platform Capsule · Linglong Big Bed Room
Javan TArriving weary and tired to be welcomed by lively, friendly locals having drinks by the roof terrace pool. This is not the welcome I expected to Xi’an at all! But it was very fun.
The hotel is clean, the staff are friendly and helpful, going out of their way to ensure I understood what was going on, and striving to make adjustments to my booking details where necessary.
The distance from the centre means much less traffic when travelling to and from the station or other sites - making the location very convenient.
The food and drinks by the roof terrace have a very wide selection, which is all delicious and comes with great service.
I would definitely stay again.
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Price per night from:€21