Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 10, 2026|Premier Family Friendly Room (Double Bed)
Anonymous UserHUAQING YUTANG Hotel can be considered one of the top hotels in China. Although it doesn't have a star rating, all its facilities and services exceed five-star standards. The service, rooms, dining, and views are all first-class 👏. The costumes, makeup, stage design, and lighting for 'Song of Everlasting Sorrow' are incredibly beautiful and exquisite, and the performance is breathtaking❗️ Both the à la carte and buffet breakfast at the hotel are delicious and authentic. The buffet breakfast offers a wide variety of items, and most importantly, the quality is very high. My family loved it 😀. In the morning, you can enter Huaqing Palace directly from the hotel before other tourists arrive, making for a leisurely and pleasant visit. After exploring the park, you can head straight to breakfast – a perfect start to the day 😊. The hotel includes hot springs, including carbonic acid springs, which are very comfortable for soaking. There are also hot springs in the room, so you can enjoy a relaxing soak before a good night's sleep, which is very refreshing. Whether it was in the lobby, guest rooms, shuttle bus, restaurant, hot spring SPA, or with the doormen, every staff member we encountered was incredibly thoughtful and polite. They remembered guests, proactively identified our needs, and provided precise service, which deserves high praise 👍. The complimentary small gifts and welcome fruits were not perfunctory; they were all of high quality 👍. The hotel also provides a complimentary 'Jinghong' photo shoot where you can choose three free photos. The makeup, props, and follow-up photography were meticulously done, and the quality was excellent 👍. In summary, I am extremely satisfied. Thank you to every staff member. If I visit Huaqing Palace again, I will definitely choose to stay at HUAQING YUTANG Hotel, and I will recommend it to my friends 🌹🌹🌹.
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Price per night from:PHP 11,410
Posted on Aug 18, 2026|Guestroom - Double Bed (Bathtub)
Guest User**Title: Avoid this hotel ⚡️ Only informed about renovations at midnight? Don't come here with elderly or children!**
**Body:**
Traveling with elderly and children is already tiring, but staying at this hotel was a huge mistake! This is definitely the worst experience I've ever had, with absolutely no service to speak of 😡.
During check-in, they casually mentioned that renovations were happening downstairs and it would be noisy! Why wasn't this communicated earlier? The hotel actually said, ”You can switch to another hotel”... Their emotional intelligence is seriously questionable. In the middle of the night, where do they expect us to go with our family? Seeing my elderly parents and children, I had no choice but to swallow my anger and stay. This kind of hidden information is truly infuriating! 🤬
Before checking in, I messaged them on WeChat asking if they had anything for elderly or children, naively hoping they'd thoughtfully prepare a late-night snack. Turns out, that was just my wishful thinking! Just because it was one minute past ten, the late-night snack was gone, leaving only some plain porridge without any side dishes. Even the parking entrance was incredibly hard to find, which led to a delay in checking in. I'm so exhausted 🤦♀️. Perhaps the service at my previous hotel was too good; they even left warm sweet soup in thermos containers in the room on hot nights. This hotel really pales in comparison!
Pretty facades are all the same; I really can't stay at a hotel with no service! What's the use of having only a beautiful rooftop pool and night view? I hope the hotel addresses these issues and doesn't take guests for granted. Be very careful when choosing a hotel! Don't use your vacation time to test things out! 🙅♀️
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Price per night from:PHP 7,106
Posted on Aug 21, 2026|Deluxe Double Room
Guest UserThe hotel's location is super convenient, right at the entrance to Metro Line 2. There are also plenty of great dining options nearby, with a wide variety to choose from. Breakfast was good, with some local snacks available. The hygiene was excellent, and the hotel facilities are very well-maintained. I didn't notice any significant damage. The only downside was that the air conditioning wasn't very strong, from the lobby to the guest rooms, it was just a bit lacking. Also, the tea bags had an expiration date almost a year from now, which, while still within the shelf life, felt a bit odd.
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Price per night from:PHP 4,183
Posted on Aug 13, 2026|Cozy Queen Room【Bright Exterior Windows + Enjoy Deep Sleep + Laifen Hair Dryer】
Guest UserHotel location is superb and near to Bell Tower. For Muslim travellers, it's a convenient stay for you to get to the Muslim Quarters which is about 10-15 mins leisure walk. The room that we got was upgraded and it was spacious clean and the bedding was so good. Its quality mattress and pillow which makes you fall asleep easily and wakes up afresh. The amenities provided was complete with comb, wet wipes, ear plugs though I do not need it.
There is also complimentary use of the gym, laundry room and breakfast spread was extensive though I do not consume the except for the coffee which was great! We were also offered complimentary airport drop off.
The best is the staff where they were very attentive. Even with language barrier, they were willing to go extra mile to help and assist. The staff were the highlight.
I highly recommend this hotel.
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Price per night from:PHP 2,493
Posted on Jul 18, 2026|Hilton Twin Room
Guest UserThe location is fantastic, making it super convenient to get to all the attractions. This was our first time visiting Xi'an with the kids, and they absolutely loved it! We'll definitely be back to stay here again. The front desk staff were incredibly welcoming, and they even gave us a gift when we checked out.
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Price per night from:PHP 4,472
Posted on Jun 12, 2026
Guest UserChoosing the UrCove by Hyatt for my trip to Xi'an was absolutely the right decision – it truly lives up to its Hyatt sub-brand reputation. When checking in, the two lovely ladies at the front desk were incredibly kind, patient, and thoughtful. They answered all my questions, meticulously arranged everything according to my requests left on Trip.com (even changing the welcome fruit to sugar-free cherry tomatoes as requested), and upgraded us to a deluxe room directly because of availability.
The lobby on the first floor is spacious, bright, and elegantly decorated. They offer complimentary drinks, and I was particularly happy to see lemon-cucumber water, which is perfect for us elderly folks with diabetes. The room itself was unexpectedly huge! The bedroom, bathroom, and shower room were all exceptionally spacious. The facilities and linens were brand new, and the bathroom amenities were high quality. There were plenty of charging outlets strategically placed to meet various needs. The electric curtains and smart mattress were a godsend for relieving travel fatigue – truly an excellent stay experience.
The hallway carpets and wallpaper were spotless, and the incredibly large elevator lobby on our floor was also tastefully decorated (it felt like the biggest elevator lobby I've ever seen in a hotel!). Even the cleaning staff on our floor were very polite, always greeting guests with a smile and a nod. In the evening, the coffee bar on the first floor offered complimentary eight-treasure porridge and small pickles.
Beyond all that, the hotel's location is truly exceptional. It's just a 7-minute walk to Beidajie Metro Station (from where you can take the subway directly to Xianyang Airport – it's convenient, less crowded, costs 8 yuan, and takes 1 hour and 25 minutes). Alternatively, you can take the airport shuttle (Zhonglou line) to the Bell Tower Hotel, which costs 25 yuan and takes 1 hour and 10 minutes (allow 1 hour and 20 minutes for the return trip). The surrounding snack streets (popular with both tourists and locals) are simply countless – Muslim Quarter, Xiyang Market, Sajinqiao – all within walking distance. You'll find all the popular, 'insta-famous' snacks there. Getting to attractions, the metro, buses, or shared bikes is incredibly convenient.
Next time I'm in Xi'an, I will definitely choose to stay at UrCove by Hyatt again. I highly, highly recommend it!
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Price per night from:PHP 2,540
Posted on May 13, 2026
Guest UserMy stay at this hotel was an unforgettable experience of warmth and professionalism. The front desk staff were incredibly attentive, not only greeting every guest with a smile but also ensuring everyone felt right at home with their thoughtful and meticulous service. Whether it was handling check-ins or simply coming and going, they were always patient and enthusiastic, as if fulfilling each guest's needs was their top priority.
The hotel's facilities and environment were also a major highlight. From the exquisite decor in the lobby to the comfortable layout of the guest rooms, every detail showcased the hotel's commitment to quality. In the rooms, the spaciousness, soft bedding, high-definition TV, and high-speed Wi-Fi all elevated the guest experience to a new level.
This hotel not only earned praise for its service attitude but also excelled in its facilities, providing every guest with a comfortable, convenient, and pleasant lodging environment. Whether for a business trip or a leisure vacation, it is an ideal choice for accommodation.
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Price per night from:PHP 1,709
Posted on May 7, 2026|Cozy Starry Sky Family Room (King Koil Mattress + Pure Tang Style Experience)
ShuriyatiThe hotel ia strategic, near and easy access to all the scenic area. Food is not a problem since the shopping street is surrounding the hotel area. We have a great time staying there. The host has been very helpful and friendly during our entire stay. Laundry services is also available at the hotel and it’s convenient for us. If you are tired from walking at the scenic area, the lower ground shop-lot have lot off massage parlours where you can relax after the hectic day. The owners’ cats are so cute and super friendly and being and additional friends for us 😍
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Price per night from:PHP 1,223
Posted on Apr 20, 2026
Guest User
This stay exceeded my expectations! The room was spacious and bright, and the cleanliness was impeccable, right down to the odor-free bathroom with plenty of stable hot water. Both the front desk and housekeeping staff were incredibly attentive and accommodating, always happy to help with a kind attitude. The surrounding area has convenient options for dining and transportation. I slept really well, and I highly recommend this place!
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Price per night from:PHP 2,054
Posted on Jul 8, 2026|Platform Capsule · Linglong Big Bed Room
Javan TArriving weary and tired to be welcomed by lively, friendly locals having drinks by the roof terrace pool. This is not the welcome I expected to Xi’an at all! But it was very fun.
The hotel is clean, the staff are friendly and helpful, going out of their way to ensure I understood what was going on, and striving to make adjustments to my booking details where necessary.
The distance from the centre means much less traffic when travelling to and from the station or other sites - making the location very convenient.
The food and drinks by the roof terrace have a very wide selection, which is all delicious and comes with great service.
I would definitely stay again.
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Price per night from:PHP 1,653