Romantic Hotels in Xi'an

The front desk service was excellent; they proactively added me on WeChat for guest services, which was very convenient for any inquiries. The room's air conditioning was great, contrary to some online reviews. It was very comfortable; perhaps it's because it was an executive room and newer. The lounge was nice; the stir-fried dishes smelled delicious, and they had a good variety of spirits. My only minor complaint is that there weren't enough lemons, and everyone ran out later. They could definitely put out more.

The hotel upgraded us for free to two parent-child rooms, which were incredibly spacious and the facilities were quite new. I initially booked for one night, but after staying, I immediately extended for two more nights. The service was also exceptional. In the morning, I put my clothes in the washing machine before heading out, and they dried them and returned them to my room. The location is also fantastic, right in the city center, making it convenient to go anywhere. Even though it's in the city center, it's very quiet. I was traveling with my parents, and it was an extremely satisfying experience!

The room was great and very comfortable. It's also conveniently located near Datang Everbright City. A big thank you to Kiko, Xiaoman, and Sun Bingyue for their patient check-in service. My only suggestion would be to replace the bunk beds with wooden ones or ones with better stability, as the current ones creak quite a bit when you turn over in bed.

I booked two rooms, one directly facing the hallway entrance and the other next to the equipment room, at opposite ends of the same floor. They claimed this was to keep us on the same floor. Is this how you treat long-time customers? Do you call two twin beds pushed together a 'king room'? And then claim it's an upgraded room type? Why didn't the front desk mention this at check-in? It's not like I'm stingy about a few extra bucks. No one paid any attention when we got in or out of the car, or when entering/exiting the hotel. I know you don't lack guests, but I will definitely not choose Renaissance Hotel again when I come to Xi'an in the future. Regarding the Minibar & Welcome Drinks: The front desk specifically told me they were chargeable. After calling the duty manager, it took multiple confirmations for them to finally admit that my booked room type included them for free.

I had originally booked a homestay, but when I arrived, I found the address was wrong. So, I quickly looked for this hotel. I had booked a twin room, but upon check-in, the front desk staff (a young gentleman) kindly upgraded my room to a deluxe twin room. Since I was traveling with a child, a wider bed was more convenient, which was very thoughtful and much appreciated. The hotel environment is also great, and the room was clean and tidy; it's not huge, but perfectly adequate. They offer luggage storage, and even though the room faced the street, it was very quiet. The transportation is super convenient; a short walk down an alley to the left leads directly to Metro Line 6, and turning right brings you to Zhonglou Community, which is highly recommended by many bloggers and has plenty of food options. It's also very close to the Bell Tower and Drum Tower, so you can easily explore the surroundings with an evening stroll. The location is excellent. I would definitely book here again on my next visit to Xi'an; it was a very pleasant stay.

Our overall stay was very pleasant, and I'd like to extend a special thanks to the front desk staff and Auntie Yan, the housekeeper on the 6th floor. With the continuous high temperatures in Xi'an, our room's daily supplies were used up quickly. After I briefly mentioned needing more bath towels to Auntie Yan, she quietly and proactively added two fresh towels to our room every day. When we ran into her before checking out, she greeted us warmly, offered us pre-prepared ice water, and reminded us to keep the air conditioning on. Her attention to detail and genuine sincerity made her service incredibly heartwarming, truly reflecting the warmth of the East House Hotel. However, the hotel's breakfast restaurant experience could use some improvement. The auntie at the noodle station seemed to have a poor sense of hygiene; she used gloves that had handled raw eggs to directly touch the serving bowls. After receiving our bowls, we could clearly see residual raw egg whites. Her service attitude was also cold, even a bit impatient. I hope for a better experience on my next stay.

I struck gold with this hotel on my trip to Xi'an, and I wholeheartedly recommend Alley.M Motel (Xi'an Bell and Drum Tower Huimin Street Branch) to anyone visiting the city. First off, the location is absolutely fantastic. It's only 160 meters from Bell Tower Subway Station and just over 200 meters from the Bell Tower itself. Huimin Street and the Drum Tower are a mere ten-minute walk away, and it's also close to Sajinqiao for a morning market food adventure. The area is teeming with local delicacies like Roujiamo (meat burger) and Yangrou Paomo (pita bread soaked in lamb soup). After enjoying the city wall's night view, it's a pleasant stroll back to the hotel. Plus, it's incredibly convenient to take the subway to attractions like the Terracotta Army and the Giant Wild Goose Pagoda. The hotel boasts a strong sense of design, and the public areas are perfect for photos. The rooms are clean and tidy, with all the necessary amenities, including a wet/dry separated bathroom and a fresh air system. The service is also very thoughtful; check-in was efficient, they proactively arranged a quiet room, helped with luggage, and even recommended local eateries. There's also a free laundry room, which is super friendly for tourists. The price is affordable, offering great value for money. I had a fantastic experience during my four-day stay. I'll definitely choose this place again next time I'm in Xi'an – you can't go wrong with it!

This stay exceeded my expectations! The room was spacious and bright, and the cleanliness was impeccable, right down to the odor-free bathroom with plenty of stable hot water. Both the front desk and housekeeping staff were incredibly attentive and accommodating, always happy to help with a kind attitude. The surrounding area has convenient options for dining and transportation. I slept really well, and I highly recommend this place!

the hotel was located along a main road (behind a wall but they have led signs to guide you there). the room was in a decent condition (some dust below the shelves and in the corners of the room) and the toilet bowl had a funky smell coming out of it, but overall cleanliness is acceptable. the room was also quite large. we were able to have 2 luggages open on the floor and still had space to walk around. the kettle was broken but we didn't need it. the 24hr reception was very responsive and helpful as well. though the hallways are quite loud because they amplify the footsteps and luggage wheels as people walked past. overall a decent and enjoyable stay!

Staying at this hotel with my little one was a fantastic experience! The front desk staff were incredibly kind and welcoming, and check-in was super efficient. The room was clean with no strange odors, the bedding was soft and comfortable, and the soundproofing was excellent – my child slept soundly without any disturbances. The toiletries were comprehensive, hot water was consistent, and the housekeeping service was thoughtful. It's conveniently located with easy access to dining and transportation, offering great value for money overall. It’s definitely my top choice for family trips, and I'll absolutely choose to stay here again next time I visit with my child!