Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Oct 3, 2026|Deluxe Room (2 beds)
Guest UserThis five-star hotel definitely didn't disappoint. The room was spacious with great natural light, and the facilities were well-maintained. The staff were polite and patiently helped resolve any issues we had. The hotel environment was quiet, ensuring an undisturbed night's rest. All the amenities were comprehensive, and the overall quality was excellent. It's a convenient and comfortable place to stay when visiting Xi'an. A very satisfying stay, highly recommend it to everyone.
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Price per night from:RUB 5,385
Posted on Sep 27, 2026|Boutique Double Room
Guest UserThe hotel's location is excellent, right in the city center. It's about a 15-minute walk to the South Gate of Bell and Drum Tower and Yongning Gate City Wall, both very convenient. There are also many great restaurants nearby the hotel. The front desk staff provided excellent service; 'Yue Liang' (Moon) was particularly helpful, doing their best to accommodate our needs during our stay and even upgrading our room for free. The hotel is clean and has good natural light. Being close to a residential area, it's quite quiet. We traveled as a family, and they arranged our rooms on the same floor, which was very convenient. The facilities are well-equipped, with a sky garden on the fourth floor and a self-service laundry room on the fifth. Overall, our stay was very warm and comfortable. We will definitely come back again.
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Price per night from:RUB 2,648
Posted on Sep 26, 2026|Superior 2-bed Room
Guest UserThe hotel's location is excellent, right next to the Grand Tang Everbright City, making it very convenient for transportation, dining, entertainment, and shopping. The front desk and concierge staff were very friendly, and the room service was attentive. Coincidentally, it was the Mid-Autumn Festival, and they even provided mooncakes and breakfast. The room was spacious and clean, with very tidy and well-maintained facilities. The soundproofing was also excellent; there was no noise despite being close to the road.
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Price per night from:RUB 7,307
Posted on Sep 15, 2026|Beautiful View Double Bed Room 270° Night View
WirawantyI only stayed at this hotel for one night. The hotel is in a very strategic and convenient location, and the check-in process was smooth and quick. The receptionist was also friendly and welcoming.
However, I had two disappointing experiences during my stay.
1. The room was initially different from what I booked
When I first entered my room, I noticed that it did not appear to match the room I had booked through Trip.com. The layout was different, including the location of the bathtub, and the room also seemed smaller than the one shown in the photos and videos on the booking platform.
I am not sure whether the room was actually the same room category or whether I was given a different type of room by mistake.
I later mentioned this to the staff at the Club Lounge. They were very helpful and immediately assisted me in changing to another room that matched the photos and videos shown in my Trip.com booking. I really appreciated their quick response and assistance. However, I was still left wondering whether the first room was given to me by mistake or whether there was some other misunderstanding.
2. The swimming pool cap policy was confusing
The second experience was regarding the swimming pool.
When my husband and our 2-year-old child wanted to swim, the pool staff told us that swimming caps were mandatory. Since we did not bring any, we immediately went to the pool reception desk to purchase one. At first, I only intended to buy one for my husband, but the staff told us that we had to purchase two caps, including one for our child.
However, my husband noticed a sign at the pool reception desk clearly stating that swimming caps were mandatory for guests aged 3 and above.
We explained that our child was only 2 years old, but the staff still insisted that our child had to wear a swimming cap, so we ended up purchasing two.
After we finished swimming, I passed by the reception desk again and personally checked the sign. It clearly stated that the swimming cap requirement applied to children aged 3 and above.
My child is only 2 years old, and during the time in the pool, he was simply sitting/soaking in the water while being held by his father. I initially had no problem purchasing the cap because I was happy to follow the hotel’s rules. However, after seeing the actual policy on the sign, I couldn’t help but wonder why the staff insisted on making us purchase one for a 2-year-old without first asking about his age.
If the intention is for swimming caps to be mandatory for all ages, then perhaps the wording on the sign should simply be changed to reflect that rule. 😃 Otherwise, the current situation is quite confusing and, honestly, a little ironic.
When checking out, I mentioned this issue to the receptionist. She apologized and kindly gave me a small Xi’an refrigerator magnet as a gesture. Thank you — I genuinely appreciated it.
Overall, the hotel has a great location, and some of the staff were very helpful and friendly. Unfortunately, these experiences left me somewhat disappointed with my stay.
I hope the hotel can clarify these policies and improve communication between staff members in the future.
Thank you.
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Price per night from:RUB 8,275
Posted on Sep 17, 2026|Cozy Double Room
Guest UserHighly, highly, highly recommend!!! I chose this hotel because there were very few negative reviews, and I was not disappointed! We booked a large room, and the front desk staff was incredibly warm and friendly. She recommended nearby restaurants that were delicious, and proactively gave us some helpful check-in tips, which was very thoughtful. She was also almost always able to accommodate our requests! I was so touched! Such a human touch and so enthusiastic. I'll definitely stay here again next time! 🍃Service: #FriendlyFrontDesk #FriendlyFrontDesk #WarmService
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Price per night from:RUB 2,190
Posted on Aug 29, 2026|EH Deluxe King Room
Guest UserLovely hotel, we had a huge room with 2 TVs and probably one of my favourite showers out of hundreds of hotels. The breakfast was great, staff very friendly and great location right at the heart of Xian and only 30-40min by Didi from XianBei (North Station). The exterior of the hotel didn't do it justice, but once you are in the lobby everything is taken care of. Drum and Bell towers are both easily walkable 10-15min stroll through restaurant streets and make a lovely sunset visit (open till 9pm) and wandering around the exciting if slightly chaotic street food vendors of the Muslim Quarter just next to the towers are well exploring. Get some Biang Biang or a Xian traditional Chinese Burger. The Metro is also about 10-15 mins walk roughly near the drum tower which can take you to Huaqing Palace in about 50mins North East of the city (1 simple line change) I suggest you get entry tickets and shuttle for both palace and Terracotta Warriors (+10 mins shuttle from Huaqing Palace).
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Price per night from:RUB 5,207
Posted on Sep 6, 2026|Queen Room
Guest UserI struck gold with this hotel on my trip to Xi'an, and I wholeheartedly recommend Alley.M Motel (Xi'an Bell and Drum Tower Huimin Street Branch) to anyone visiting the city. First off, the location is absolutely fantastic. It's only 160 meters from Bell Tower Subway Station and just over 200 meters from the Bell Tower itself. Huimin Street and the Drum Tower are a mere ten-minute walk away, and it's also close to Sajinqiao for a morning market food adventure. The area is teeming with local delicacies like Roujiamo (meat burger) and Yangrou Paomo (pita bread soaked in lamb soup). After enjoying the city wall's night view, it's a pleasant stroll back to the hotel. Plus, it's incredibly convenient to take the subway to attractions like the Terracotta Army and the Giant Wild Goose Pagoda. The hotel boasts a strong sense of design, and the public areas are perfect for photos. The rooms are clean and tidy, with all the necessary amenities, including a wet/dry separated bathroom and a fresh air system. The service is also very thoughtful; check-in was efficient, they proactively arranged a quiet room, helped with luggage, and even recommended local eateries. There's also a free laundry room, which is super friendly for tourists. The price is affordable, offering great value for money. I had a fantastic experience during my four-day stay. I'll definitely choose this place again next time I'm in Xi'an – you can't go wrong with it!
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Price per night from:RUB 968
Posted on Apr 20, 2026
Guest User
This stay exceeded my expectations! The room was spacious and bright, and the cleanliness was impeccable, right down to the odor-free bathroom with plenty of stable hot water. Both the front desk and housekeeping staff were incredibly attentive and accommodating, always happy to help with a kind attitude. The surrounding area has convenient options for dining and transportation. I slept really well, and I highly recommend this place!
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Price per night from:RUB 3,437
Posted on Jun 18, 2026|Cozy Queen Room
Guest UserStaying at this hotel with my little one was a fantastic experience! The front desk staff were incredibly kind and welcoming, and check-in was super efficient. The room was clean with no strange odors, the bedding was soft and comfortable, and the soundproofing was excellent – my child slept soundly without any disturbances. The toiletries were comprehensive, hot water was consistent, and the housekeeping service was thoughtful. It's conveniently located with easy access to dining and transportation, offering great value for money overall. It’s definitely my top choice for family trips, and I'll absolutely choose to stay here again next time I visit with my child!
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Price per night from:RUB 1,171
Posted on Aug 12, 2026|Deluxe Standard Twin Room
Guest Userthe hotel was located along a main road (behind a wall but they have led signs to guide you there). the room was in a decent condition (some dust below the shelves and in the corners of the room) and the toilet bowl had a funky smell coming out of it, but overall cleanliness is acceptable. the room was also quite large. we were able to have 2 luggages open on the floor and still had space to walk around. the kettle was broken but we didn't need it. the 24hr reception was very responsive and helpful as well. though the hallways are quite loud because they amplify the footsteps and luggage wheels as people walked past. overall a decent and enjoyable stay!
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Price per night from:RUB 433