Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 30, 2026|Wonderful Double
Guest User
Five-star recommendation for W Hotel Xi'an! Our family of three, traveling with a child, had an overall stay experience that exceeded our expectations. The room was spacious and clean, with a unique design that made it comfortable and not cramped. The service throughout our stay was exceptionally thoughtful; the staff were gentle, responded promptly to requests, and were very patient with our child. A special shout-out to the breakfast buffet – the variety was immense, with both Chinese and Western options, plus authentic Shaanxi local snacks. The freshly made biangbiang noodles tasted incredibly authentic, ensuring both adults and kids found something they loved. The location is convenient for getting around, and the ambiance is fantastic. We were extremely satisfied with our accommodation this trip and will prioritize choosing W Hotel Xi'an again on our next visit!
Show more
Price per night from:€171
Posted on Jul 10, 2026
Guest UserThis was my second stay here. I stayed once before on a road trip passing through Xi'an, and it was a great experience, so I decided to book it again for my return journey. We stayed out too late at night, so we weren't able to get up in the morning, but they kindly extended our check-out time. They have an underground parking garage that connects directly to a mall, making it super convenient for dining and shopping. There's also a laundry service (kudos to the staff again!), a mini-fridge with complimentary drinks. Overall, fantastic value for money!
Show more
Price per night from:€51
Posted on Jul 9, 2026
Guest UserOn my holiday, I brought my child to Xi'an and chose the Sofitel Legend inside the city walls. I booked a package on Ctrip, and the price was excellent. The hotel's location is superb, convenient for getting anywhere, and there are tons of options for food delivery. The entire hotel offers a quiet retreat amidst the hustle and bustle; as soon as you step through the main entrance, you're shielded from the city's vibrancy. The soundproofing in the rooms is also fantastic, ensuring a great night's sleep every night.
The staff in all areas of the hotel are incredibly warm and professional. They always greet you enthusiastically and proactively offer various services; we felt very well taken care of during our stay.
The hotel itself is compact and exquisite, with all the facilities and services you could need. There's a pool and a gym; the pool was often empty, so we had it all to ourselves! The minibar in the room comes with chocolates and a variety of drinks, plus a coffee machine. Every evening, there's a turndown service that includes cookies or small snacks and milk. The bedding is also very comfortable. The breakfast spread is extensive, with plenty to eat each day. The à la carte menu offers a wide selection of local delicacies and both Chinese and Western dishes, and it's available until 10:30 AM, which is perfect for late risers!
What's more, the hotel is simply beautiful; every picture you take turns out great. Friends who love getting good photos should definitely consider staying here, as both the rooms and public areas are very photogenic. I'll definitely choose this hotel again when I come back to Xi'an. Oh, and the toiletries are also very comprehensive; you only need to bring your own skincare products. The sewing kit was a pleasant surprise – even the thread was already pre-threaded!
Show more
Price per night from:€175
Posted on Apr 8, 2026|Deluxe Standard Room
D F KhavandBeautiful large hotel. Only problem - airconditioning not functioning.
Metro a short walk. Bus stop outside. Good location. Quiet area.
Seafood downstairs, did not eat there. Chinese next door, we did eat at was excellent ( esp the aubergine). Fruit and snacks from vendors outside. Pool is an adequate size for a short dip in the evening to help relax.
Show more
Price per night from:€36
Posted on Jul 6, 2026
Guest UserOur trip to Xi'an was made extra special and warm, all thanks to Judy.
Before we even arrived, she proactively contacted us to confirm our needs. Hearing we had a child, she went ahead and prepared the sofa bed and even set out latex pillows. During our stay, her responses were always prompt, and she kindly helped us with a late check-out. These seemingly small gestures made us, being far from home, feel truly supported.
The hotel itself also added a lot to our experience – the high-floor views were superb, the Silk Road-inspired design was very photogenic, and the Roujiamo and Zenggao for breakfast were authentically delicious. But what truly stands out the most for me is Judy's genuine warmth and kindness. Thank you, Grand Hyatt Xi'an, and even more so, thank you, Judy, for making this ancient city feel so welcoming and memorable to us.
Show more
Price per night from:€84
Posted on Jun 24, 2026
MingxijiezoufaI saw some negative reviews online before, but after much deliberation, I still chose The Ritz. Let me share my genuine experience. From the moment I arrived at the hotel lobby from the airport, the doorman proactively opened the car door and took my luggage. My luggage was delivered to my room very quickly, even before I got there myself. When I checked in at the front desk, the lady was very enthusiastic and proactively provided me with a Xi'an travel guide. The customized room card was made by sending a picture via WeChat, and it was also delivered to my room very quickly. The lion souvenir was purchased at the spa center on the fifth floor, and the staff there were very enthusiastic in their介绍 (introduction). What impressed me most was the duty manager, Judy. She was very kind, responded quickly to everything, and resolved issues efficiently. Lydia was also very welcoming. Even the housekeeping staff were very friendly and polite. Although the hotel has been open for a while, the facilities are still excellent. The room felt very cozy and inviting. As for breakfast, there was a wide variety of options to choose from to suit individual tastes, and the ambiance was fantastic. Upon entering, you need to swipe your room card, and then someone will escort you to your seat and ask what you'd like to drink. Overall, staying at The Ritz-Carlton Xi'an added a unique experience to my trip to Xi'an. It's definitely worth staying and experiencing.
Show more
Price per night from:€167
Posted on Apr 27, 2026
Anonymous UserMy stay here far exceeded my expectations! The lobby was clean and grand, and the front desk staff were very friendly and responsive. The room was spacious and bright, with excellent natural light and ventilation. Every corner was spotless, the bathroom had no strange odors, and a full range of toiletries was provided. The mattress and pillows were incredibly comfortable, ensuring a very restful sleep. The hotel environment was quiet overall, with great attention to detail. It offers excellent value for money and is perfect for both business trips and leisure travel. Highly recommended!
Show more
Price per night from:€46
Posted on Jul 4, 2026
Guest UserStaying at this established five-star hotel, while showing its age, offered a full range of facilities and gym equipment that performed just as well as those in newer hotels. The front desk staff were well-trained; check-in and check-out were efficient and smooth, and their warm smiles and thoughtful inquiries made me feel very welcome. The room was thoroughly cleaned, the bedding was spotless, and the sleeping environment was excellent. Breakfast was the icing on the cake, with a rich variety of Chinese and Western buffet options. The freshly prepared beef noodles had a delicious broth, and there were several local specialty pastries, catering to different tastes. Overall, the hotel's long-standing heritage and service quality are still top-notch. I was very satisfied with this stay and would highly recommend it.
Show more
Price per night from:€30
Posted on Jul 3, 2026
Guest UserThe hotel's front desk staff are efficient and have a great attitude; they proactively assist with any requests and provide meticulous service. The hotel's location and environment are excellent, making it easy to travel to attractions by subway. Additionally, the hotel restaurant's chefs are very dedicated, with excellent control over ingredients and selection quality. It's definitely worth another visit!
Show more
Price per night from:€113
Posted on Mar 28, 2026
pensen
Facilities: Good
Cleanliness: Spotless
Environment: Excellent
Service: Attentive
This garden-style Western classical old building is steeped in history, offering a quiet retreat in the midst of a bustling area with convenient transportation. The breakfast is abundant, and there's a restaurant nearby, especially the Japanese buffet, which is definitely worth trying – great value for money.
Show more
Price per night from:€45