Travelers Reviews of Xi'an Hotels

Hyatt Centric Gaoxin Xi'an
4.8/5706 Reviews
High-tech Development Zone
Hyatt Regency Xi'an High-tech Zone - the first choice for business travelers, a perfect experience of being at home As a business traveler who frequently travels to and from Xi'an, I am very glad to have chosen Hyatt Regency Xi'an High-tech Zone as my ”home away from home” for long-term stay. Whether it is the hotel's hardware facilities or service details, I feel the brand's ultimate pursuit of quality, and what impressed me more is the warm and humane service here. Every time I arrive at the hotel, Chris, the concierge, always greets me with a warm smile. He not only takes the initiative to help me with my luggage, but also asks me if I need help with my itinerary. I remember that I needed to book a high-end restaurant nearby. Chris not only recommended a place that suits my taste, but also took the initiative to contact the restaurant to reserve a quiet location, so that I can enjoy a moment of comfort during my busy business trip. His professionalism and attentiveness make me feel cared for by family. Wenny at the front desk is another person who makes me feel at ease. No matter how late I arrive, she can complete the check-in procedures quickly. What's more rare is that she always remembers my check-in preferences (such as high floors and quiet rooms) and prepares in advance. Once, due to a change in the meeting, I needed to urgently adjust the check-in date. Wenny actively coordinated the room status and even took the initiative to upgrade the room type, which resolved my urgent need. Her flexibility and sincere attitude perfectly interpret Hyatt's hospitality. **Highlights of the hotel** - The guest room design is both modern and practical, the office area is spacious and bright, and the high-speed network makes remote work stress-free; - The fitness center is fully equipped and is a good place to relax; - The breakfast category is rich, and the local snacks (such as Roujiamo) are authentic and exquisite; - The location is superior, and it is very convenient to go to the business district of the High-tech Zone. Every time I check in, from entering the lobby to entering the guest room, I can always feel the sincere smiles and proactive service awareness of the employees. This ”just right enthusiasm” will not make people feel disturbed, and can provide support at any time, which is exactly the style of a high-end business hotel.

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