Lintong Terra-Cotta Warriors Tourist Zone | 2.17km from Lintong Gymnasium
Meihao Hotel is located in Lintong District, Xi 'an, the hometown of "the eighth wonder of the world". At the foot of the scenic Mount Li, you can enjoy the panoramic view of the scenic Mount Li in the hotel's characteristic mountain view room. It is only a short walk from Huaqing Palace to Evergreen Song Square. It is convenient and fast to the Terracotta Warriors Museum in the east and adjacent to the expressway in the west. It is the only way for tourists to visit Huaqing Pool, Mount Li and Terracotta Warriors and Horses. This is a British-style bar and theater hotel, adhering to the design style of intelligence, fashion, comfortable taste and convenient business, with fiber-optic dedicated line access and full coverage of WIFI. The specially-built 3D cinema room and 100-inch large screen allow you to experience a shocking, beautiful and romantic audio-visual world. Use 80x80 high-density satin international brand linen, self-service laundry, theater bar tea restaurant and other facilities are readily available; Intelligent temperature control system in the rain and customized skin care covers allow you to enjoy a hearty bath time after you are busy. The guest room uses the mattress imported by Royal Bailan, and the technology is combined with the scientific guarantee design of oriental human mechanics, so that you can quickly eliminate fatigue, enjoy comfort and fun, and create a novel, leisure and private trip for you who understand the quality of life. There is a comprehensive business meeting room on the second floor of the hotel, which can accommodate 30 people. On the 3rd floor, the theme full-time tea restaurant of Dick Bar in British style provides free mid-night tea, and you can eat all kinds of exquisite snacks, original ground Brazilian coffee and new tea specially selected in the producing area, self-help fruits, snacks and drinks. It is a wonderful place for you to have a business break, read your mind and have tea, and have a leisure meeting. The hotel has an independent building with a parking lot for free parking. During the stay, you can enjoy many value-added services, such as beauty butler service, free bowl of rice noodles in the middle of the night, free luggage storage, free ironing and laundry service, late check-out, free parking and so on.
BBanshiyanhuobanmili2024.10.20
The transportation is convenient and the environment is comfortable. The room is spacious and comfortable, the facilities are complete, and the details show quality. The bedding is soft and skin-friendly, bringing you a good sleep. The front desk lady is quiet and kind, and the service is thoughtful and meticulous. The surrounding environment of the hotel is beautiful and the transportation is convenient. This stay experience far exceeded expectations and is highly recommended to everyone. I believe you will also spend a pleasant time here and leave good memories
Lintong Terra-Cotta Warriors Tourist Zone | 2.3km from Lintong Gymnasium
Our hotel, City Resort Life Hotel, is part of the Yilong Hotel Technology Group, and the Lijiz brand is a city resort life hotel. The hotel is located in Lincheng District, Xi'an City, the hometown of the "Eighth Wonder of the World," at the foot of the beautiful Lishan Mountain, just 200 meters from Exit D of Metro Line 9 at Huqing Palace Station, conveniently close to the Qin Shi Huang Mausoleum Museum, and adjacent to the Xiling Expressway, making it the route of choice for visitors to explore Huqing Palace, Lishan Mountain, and the Terracotta Warriors. There are subway and tourist bus lines outside the hotel for you to choose from, allowing you to experience many famous historical sites and cultural landmarks in the shortest possible time, and providing convenient transportation for your business trip. The Meihao Lijiz Hotel is your second home in the city.
The hotel rooms use natural continuity vocabulary to make the indoor and architectural concepts flow throughout, emphasizing the functionality and balance of space, using modern, fashionable, and artistic techniques to coordinate the architectural blocks, shaping a low-key luxurious spatial sense. The arc design element serves as the axis sequence, running throughout, giving guests a sense of being at home, and also showcasing the hotel's open and inclusive attitude. The use of young, fashionable, and trendy colors allows the space to find a sense of leisure and tranquility in the hustle and bustle of modern urban life, maintaining a state of being just out of reach, making it a hotel that you want to stay in even when you are not away from home. The hotel provides self-service laundry facilities, gym, free parking, afternoon tea, outdoor terrace with panoramic restaurant area, and other facilities, providing you with a dedicated butler concierge service to create a personalized experience. We continuously create exclusive luxury experiences for choosing Meihuoli Zhi, dedicated to providing our guests with infinite honor and comfort, and making our brand bloom like a dream in cities. Tailored for middle-end business travelers, it provides you with a leisure vacation space for your travel.
GGuest User2025.03.27
A warm hotel, the high quality of the facilities made me shine. The bedding is moderately soft and hard, and it is super comfortable to sleep. The hotel laundry room and gym are all available, and the details are carefully considered.
The overall environment of the hotel is even better, the decoration style is elegant and atmospheric, and the public areas are spacious and bright, creating a comfortable and relaxing atmosphere.
The service staff Wang Fan is very warm and thoughtful. From the attentive guidance at the front desk to the sending of the electronic code for watching the Song of Everlasting Regret, every link makes people feel at home.
The sanitation is also in full compliance with the five-star standard. The room is spotless, the towels and bath towels are white and odorless, and the corners of the bathroom are clean and shiny. This stay is impeccable, and I will choose this place next time I travel!
Outstanding
946 reviews
4.8/5
Price from
£21
per night
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Lintong Terra-Cotta Warriors Tourist Zone | 2.59km from Lintong Gymnasium
Stay at Qinglan Residence and dream back to the Tang Dynasty.
This place, hidden in Lintong District of Xi'an City, is like a spiritual hometown, quietly located at the entrance of the Huaqing Palace Scenic Area. When you raise your eyes, you can see the green shadows and hazy beauty of Lishan Mountain; when you take a step, you can enter the splendid prosperity of the Tang Palace. It's just one stop away from the Terracotta Army. On this land rich in history, a poetic space has been carved out.
Come to Qinglan Residence, fall asleep with the charm of the Tang Dynasty, let your soul enjoy a poetic stay between history and reality, and start a unique Chang'an dream that belongs to you.
DDa_Phil2024.12.05
This accommodation is something very special. If you like contact and tips from locals, this is the place for you. You Can also taste local tea. The rooms are very nicely decorated and I had the best sleep in a long time. High quality beds and pillows! Hot water comes quickly in the shower with pleasant water pressure. The location is also great if you want to see the Terracotta Warriors. The Huaqing Palace Park and its show is highly recommended. You can reach it by foot.
Lintong Terra-Cotta Warriors Tourist Zone | 2.92km from Lintong Gymnasium
The Xi’an Hua Qing Palace Hotel & Spa (Xi’an Huaqing Yutang Jiudian) is situated in Hua Qing Palace scenic area. This Xi'an hotel is situated 43 km (27 mi) from the Xianyang International Airport, and 30 km (19 mi) from the Xi'an Railway Station.Diners can enjoy local dishes at the on-site restaurant.In your spare time, relax in the hot springs, spa or with a massage. This Xi’an hotel provides free Wi-Fi in public areas and rooms as well as free parking on site.
CCoupleBuffel2025.01.10
Services:
The hotel arrival experience was average; some staff members were friendly, while others came across as quite stern. The person who assisted with my luggage seemed a bit unfriendly, which made me hesitant to ask him any questions. The rest of the staff were generally fine, though. I appreciated the birthday cake and the decorations in my room, which certainly added to the experience. However, the overall warmth and hospitality from the staff were lacking. One moment that I found slightly insulting was when a staff member asked me if I had taken their hotel room pouch while I was waiting for my taxi to my next hotel. It felt as though they suspected me of theft. Additionally, the hotel did not provide basic amenities like a toothbrush and shower caps, and I was too fatigued from jet lag to request them. Fortunately, I had packed my own toothbrush.
Restaurant:
The restaurant staff provided a much better service than the hotel staff. They were polite and accommodating, in contrast to the person who assisted me with my luggage and drove the golf cart. His tone was quite off-putting, making him seem unapproachable and even confrontational at times.
Facilities:
The bathroom was somewhat dated, with some corners showing signs of mold. The room itself was a bit dimly lit.
The highlight of my stay was definitely the private onsen and the performance of ”长恨歌!” 👍🏻👍🏻👍🏻
Conclusion:
The money spent was well worth it for the private onsen and the VIP tickets to the ”长恨歌” show! It was truly a fantastic experience and well worth seeing.
Lintong Terra-Cotta Warriors Tourist Zone | 3.2km from Lintong Gymnasium
B&B is located at the northern foot of Mount Li in Lintong District, Xi 'an, which is adjacent to the mausoleum of the eighth wonder of the world. When you climb Mount Li, you can enjoy the intoxicating beauty of the evening photos of Mount Li, overlooking the Huaqing Pool written by Bai Juyi's Song of Eternal Sorrow, and reaching the spot tiger stone halfway up Mount Li, you will see Binjian Pavilion. This is the place where the princes of the bonfire play took place in historical allusions; Not far away is the Terracotta Warriors and Horses of Qin Shihuang, which stood for thousands of years. This land has witnessed the Millennium history and culture of China. Build house, hidden in the city, lives here, with rich culture and spiritual home. Min Su Nan is located near Mount Li, with unique architectural design, simple and elegant style, comfort and tranquility. It combines traditional elements with modern architecture, making it a paradise for accommodation, food, drinking, tea, leisure and meditation. when you climb the terrace, you can see the green hills leisurely, the water is gurgling under your feet, the swings are leisurely, the wind passes through the courtyard, the stars are scattered, and you sleep on the green hills at night. Away from the city, build house is on the bank of the green hills, just to find a quiet place, which embodies the philosophy of life between living and nature everywhere. Poetry and distance can be found in Mount Li. Castle peak builds the environment, and peace of mind is the state of mind. "At the foot of Mount Li, B&B", I am here waiting for you to return home.
CClareAll2023.12.03
Jielu is in Lintong, so about 40 minutes cab ride from Xi'an North train station. We booked here as it's a short walk to the Terracotta Warriors and it looked like a nice rural spot in the mountains, which it is. Although we arrived after midnight, the reception was open and the friendly welcome. Rooms are spacious with a conservatory/terrace with views of the garden/courtyard and the linen spotless quality cotton and much-needed efficient heating. Breakfast was a selection of pickles, rice porridge, steamed buns and egg with tea or coffee. The right start for walking to the Qin Mausoleum and day of sightseeing.
Food in the evening was from an extensive menu, good value and tasty (I had seaweed and egg drop soup with pork/veggie dumplings). Altogether a great location and everything you need for seeing the treasures of the Qin dynasty. Thanks!
Lintong Terra-Cotta Warriors Tourist Zone | 3.56km from Lintong Gymnasium
During the Spring Festival holiday, I took my parents and children to stay in a two-bedroom villa in Huaqing Xianjuyuan, which was the villa area in the Aegean Sea.
I have been amazed since I entered the villa. The experience of a hot spring villa with a price of 300 per person is too worth it. It is a very standard holiday villa with its own small garden with private hot springs. The living room and bar are independent. There is an elderly room downstairs, and the master bedroom and study are upstairs. The double bathroom is very convenient.
The mini bar has free drinks and snacks, and tea and dried fruits are also provided. Each room is very considerate. From the moment I checked in, the butler pulled a group. If I needed a car to take me to the public hot spring and eat, I could respond. He also helped with delayed check-out. The elderly and children were very satisfied and agreed to come back to play when it was warm.
NNiannianyouyumo2025.02.06
During the Spring Festival holiday, I took my parents and children to stay in a two-bedroom villa in Huaqing Xianjuyuan, which was the villa area in the Aegean Sea.
I have been amazed since I entered the villa. The experience of a hot spring villa with a price of 300 per person is too worth it. It is a very standard holiday villa with its own small garden with private hot springs. The living room and bar are independent. There is an elderly room downstairs, and the master bedroom and study are upstairs. The double bathroom is very convenient.
The mini bar has free drinks and snacks, and tea and dried fruits are also provided. Each room is very considerate. From the moment I checked in, the butler pulled a group. If I needed a car to take me to the public hot spring and eat, I could respond. He also helped with delayed check-out. The elderly and children were very satisfied and agreed to come back to play when it was warm.
Lintong Terra-Cotta Warriors Tourist Zone | 3.84km from Lintong Gymnasium
The room is OK. The boss came and changed me to a large room on the second floor. The service was very warm. The aunt also gave us two persimmons, which were very sweet. It's very nice to stay here. It feels like home. I am from Guangdong and came here. It's perfect to have tea sets. I love it so much.
GGuest User2025.01.05
The room is OK. The boss came and changed me to a large room on the second floor. The service was very warm. The aunt also gave us two persimmons, which were very sweet. It's very nice to stay here. It feels like home. I am from Guangdong and came here. It's perfect to have tea sets. I love it so much.
Lintong Terra-Cotta Warriors Tourist Zone | 4.89km from Lintong Gymnasium
The Apanyu Inn is an ideal spot for travelers wanting to discover the city. The Apanyu Inn is an ideal choice for travelers who want to take in the sights and sounds of Xi'an. With Lintong Railway Station just 10km away and Xi'an Xianyang International Airport only 63km away, transportation is very convenient. Seeing Xi'an's sights from this hotel is easy with Terra-Cotta Warriors No. 3 Pit, Terra-Cotta Warriors No. 1 Pit and Exhibition Hall of Mineral Resources all close by. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Xi'an hotel provides parking on site. There's never a dull moment at this hotel, our guests indicate that the facilities are excellent. This hotel is particularly popular with those traveling with families.
Lintong Terra-Cotta Warriors Tourist Zone | 4.95km from Lintong Gymnasium
The Xi 'an terracotta warriors village cave courtyard home stay provides a great place for travelers to relax after a busy day. The Xi 'an terracotta warriors village cave courtyard home stay offers a pleasant stay in Xi'an for those traveling for business or leisure. The hotel is conveniently located just 9km from Lintong Railway Station and 63km from Xi'an Xianyang International Airport. With multiple attractions nearby including Qinhuangda Theater, Heritage Exhibition Hall of Mausoleum of the First Qin Emperor and Terra-Cotta Warriors No. 1 Pit, guests will find plenty to keep themselves occupied. After a long day of sightseeing, guests can retire to the comfort of the hotel. Guests of this Xi'an hotel can make use of the parking facilities. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. This hotel is particularly popular with those traveling with families.
GGuest User2024.07.31
Service: When you go to the Terracotta Warriors and Horses, the boss can drive you to and from there for free; there is an earth cave in the backyard of the B&B, and the boss personally guides the children to make the pottery figurines. There are multiple molds to choose from, and the difficulty of making them varies.
facility:
The room is well-equipped and provides disposable bath towels, which we happened to not bring.
Food: Breakfast is homemade by the boss, which is healthy and delicious. Lunch orders can be delivered to the room, which is good value for money.
Environment: There are ponds, fruit trees and swings in the yard that children like very much.
Outstanding
464 reviews
4.8/5
Price from
£14
per night
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Vienna International Hotel (Xi'an Terra Cotta Warriors Subway Station)
Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.9/5
Perfect
공공상두The first time to stay in Xi 'an this hotel, the overall feeling is very good, but also gave us a free upgrade room type, very good! The room lighting is also very good, there is a French window is very beautiful, the room is the same as the pictures on the Internet, the decoration style is simple and elegant, which is my favorite style, the room is clean and sanitary, especially comfortable after check-in, the reception service attitude is very good 👍 next time I will continue to choose this hotel! Room hygiene aunt clean very clean, next to a famous scenic spot in Xi 'an city wall at night and lanterns, close to other scenic spots, is really a very good geographical location.
Here I would like to thank Ms. Tian, who is also Ms. Maruko, for being able to communicate with me in fluent English when checking in. Although she said that her English was not good, hahaha, she was very good at communicating with us in English, and would also recommend Xi 'an food and scenic spots to us. She will also send me the ppt of Xi 'an tourism made by herself. She will also ask us whether we use sweet soup every day, and will also send us fruit, which is very sweet. The breakfast here is also very rich, both Chinese and Western, but also the local characteristics of Xi 'an, such as Roujiamo and noodles are very good.
Transportation is also very convenient to the subway station is also very close, parking is convenient at the door, mainly nearby places to eat, supermarkets, shopping malls, fruit shops have very convenient and sell specialty stores, are very close. It's very convenient.
Every staff here is very warm-hearted. Every time we go out, we will ask whether we need to bring hot mineral water or whether we need to clean the room, etc. Every service staff will greet us when we meet, which makes me feel warm. Very satisfied with a stay experience, the hotel security staff will take our luggage, and the front desk staff is very warm, strongly recommend you to travel to Xi 'an, choose this hotel, really good!
Xi 'an has a lot of food, we will continue to taste next time, and the free shuttle service is really humanized. The service is impeccable, giving me a warm feeling like home, and I believe you will love it here too.
Thanks again to all the people who served us on this trip, and also to Ms. lei who sent us the shadow play at the end. We'll be here again next time!
GGuest UserWhat an amazing stay!!! The room was very amazing, breakfast was also very good. The front desk personnel is very nice and helpful. They have upgraded our room for free and offered us some fruits in the room. Our room had air conditioning and the mattress was quite comfortable. At check-out we were gifted a goodbye souvenir which was a very sweet gesture!
Altogether we really enjoyed our stay here. The neighbourhood is also very nice and modern with many restaurants around. The only minor downside is that the metro is slightly far by foot, especially if you walk 15-20km per day. For this we highly highly recommend DiDi (taxi app). It’s very affordable (only 16 rmb = 2 euros to the South Gate).
GgraceThe two stars on service, one for concierge one for the hotel bar’s waitress (Rose 游娜,a trainee but who offered us excellent service , made up for other issue we felt being unfairly treated).
The itself, being a historical building and all, looks magnificent. Even though the decor may seem dated, but inside our room was comfortable, and cosy, we got nothing to complain.
Concierge would accept our deliveries and helped with luggage and all, again, nothing to complain.
BUT, on the second day, the hotel housekeeping mistakenly took a huge bagful of our travel stuff ( including snacks, mini packed laundry detergents, biscuits, fruits, alcohol wipes , packed tissues etc), they simply throw away as garbage. We deliberately left it in a corner so it WONT be mistaken as rubbish. We did NOT leave it next to the bin, and we HAVE already taken out our takeaway boxes.
Because we did not at all expect this to happen at a five star hotel , we did not realise it was missing until the next morning when we were getting ready to leave for train station. At this point, when we called, the hotel told us, housekeeping merely thrown out two EMPTY takeaway boxes, that was NOT true! They could confirm it from surveillance camera that it’s s about heavy yellow bag been taken out instead of two empty takeaway boxes.
Yes, perhaps it’s not valuable, it’s not a gold chain or a camera, but it’s something very handy to our long journey , and their initial response was not acceptable. We are also not sure what other small things we have left inside the bag ( Because we didn’t think someone will throw it out!!!!).
It was obvious it’s not a bag of garbage, if they were not sure why not keep it until we are back and ask? In all the years staying in any international five star hotel chains, we’ve never had to deal with such situation …
And one more thing, made us uncomfortable, was before we depart we decided to have a drink in the hotel bar. I asked the bar staff for two Proseccos, she replied if it’s the bubbly free drink being offer upon check in. I spent about 60rmb for two sips, and only to find out it was offer for free which we never been offered upon our arrival ( was nobody else just us two on the arrival night).
However. After hearing my complain, the bar staff Rose was very thoughtful gave me a second pour, I still paid, but at least feeling not as mistreated. Perhaps this just the final straw on the pile.
On check out, the front desk staffs were busy, no one asked how was our stay , so I did not tell them our experience as above, I had only this one chanel to let out.
Legend, not so legend.
传奇酒店让我期待已久,毕竟全球六家,而且在西安的历史建筑内,所以完全没有考虑其他酒店,哪怕我本身几乎不住索菲特,也没有用过accor的loyalty program。
酒店所在建筑的确很棒,我很喜欢,里面的设施也都达到需求。礼宾部前台都很有礼貌,让人觉得很帮助。但是我遇到了两件事,让我觉得以后恐怕不会回来。
1,我们有一个旅途中用的袋子(黄色美团超市袋,里面是一个大的绿色纸袋,因为美团袋子不怕脏放在火车站火车上地上都不担心弄脏,到家了直接拿下来丢掉即可)。里面放了各种小零食,全部可以肉眼看到没有拆开,还有路上用的小包纸巾,ole买的小包酒精湿纸巾,还有小号垃圾袋,以及旅行装洗洁精等。我们把它放在书桌边上的一个墙角,特地放得离垃圾桶区域远一些(房间也没有很多空间放东西我们也不能当路中间)。在我们用完了外卖以及快递后,按照酒店茶几上放的小牌子的要求,打电话请客房部也来收走了。我们理解古建筑立面万一染上污渍会比较难清理。
结果我们离开了一个白天,回来也没特意检查,毕竟这是我们住的地方,我也不想一天到晚防贼一样,也没有对自己的物品拍照。到了第二天我们准备收拾东西离开酒店了,发现这个袋子不见了,这是一个至少有8-10斤左右的袋子,不会轻易错过,于是我们致电酒店管家,在插叙后,告知的确丢掉,但就是一包里面两个空外卖盒… 这是让我最生气和不愿意接受的部分,不小心处理了,不能理解也得理解,但是总不能说瞎话,cctv调出来,我来看看这位清理人员拎出来的是什么东西??? 随便看一眼就看到里面的东西都是没有吃过没有用过,就算不确定我也能理解,为什么不放半天等客人回来了确认一下?这里面没有任何异味和汁水,存放一下并不会妨碍你们的酒店。或许对酒店来说,都是些不值钱的东西,没了就没了,有什么好抱怨的,但是将心比心,东西的价值很多时候不在意实际价钱的高低。我们在外面旅行,这些东西是我们的需求,不是钱能买的。
第二个点,我们在离店前,去酒店的酒吧喝一杯,我问吧台服务员点起泡酒(之前我在房间点过,意大利起泡酒),她问我是不是入住时候免费送的起泡酒,我当时就愣了,入住的时候,没有任何人offer我们任何到店饮品。而且到店时就我们俩没有别的客人(所以不是因为太忙)。我拿着一小杯我要付钱别人免费的起泡酒加上被丢了东西,心里不是滋味,不患寡而患不均。是,说我小气,60多一杯的酒在这儿逼逼… 我朋友点了个咖啡,我看到旁边来了另外两个客人,其中一位和一个服务员说,我上次来你们也送的哦,别忘了哦,服务员轻声说知道知道。之间随她的咖啡一起来的,是一份曲奇饼干… 看这个我们桌上孤零零的饮品,心里又是一根稻草压上去。
可能吧台一位员工看到了这个问题,她还是个实习生,也知道了我关于免费不免费起泡酒的不满,于是主动给我续了一杯酒,还拿了饼干(虽然我们也没有吃)、但是心里好受了很多。人真是奇怪的动物(我自己),确实这些都是小东西小细节不值钱可能,但是感觉不公平那就像损失了一个亿,同样是客人为什么没有标准化的服务流程,需要客人去“哭奶喝”,… 逼着大家小气。我不知道这个酒店开了多少时间,但是与传奇这个品牌相比,远远还做的不够。希望传奇品牌有的不紧是历史人物们踏足过的辉煌, 更能够创造属于自己新的传奇。
TTinaMThis is a lovely hotel with kind, welcoming staff. I read some reviews saying the rooms are very old etc, but I don't see how that makes this hotel any less great - the rooms are still clean and well maintained. I arrived in Xi'an after 48 hours of hectic traveling due to a missed train, and the staff at Meihao Hotel were very welcoming, were happy to use translation apps to communicate with me. The room was large, with a view of the neighbourhood outside (mostly just traffic jams haha, but that's Xi'an). The location may not be super ideal for some as it isn't in the city centre, but honestly it was no inconvenience at all, as the nearest subway station is a brisk walk away -- about 5-7 minutes. If you're arriving by train and carrying a lot of heavy luggage, then yes, coming via subway might be a bit of a challenge (but not impossible!)
The housekeeping staff especially were very warm and kind. Thank you for always brightening my day when I walked by you all.
A few hours after I checked in, a lovely staff member knocked on my door and offered me a small bowl of soup. I was very confused as I hadn't ordered anything, but upon seeing other guests were receiving this too, I gladly accepted. It was such an unexpected, kind gesture -- this hotel truly knows how to make one feel welcome.
I fell ill on the second day of my stay, and thankfully the room was so comfortable, I could recuperate well. My only complaint is that the bedsheets, comforter, pillowcases etc -- all the bedding essentially smells of cigarette smoke. I could also smell cigarette smoke from beyond my room's door at night. This was despite there being a clear sign in the room saying smoking was not allowed inside. Though this is certainly not something you can fault hotel staff for (if guests are adamant to smoke inside, what can housekeeping possibly do?), I just thought I would mention this for any other guests who might be very sensitive to the smell, perhaps you could request staff to rewash the bedding until the smoke smell is entirely gone.
After checking out, I also noticed there were some freebies that were part of my booking that I unfortunately missed out on :( There was meant to be welcome fruit, afternoon tea for two and a midnight snack, which I would have loved to try. There was no welcome fruit offered, but I did receive some refreshing juice when I arrived to check in -- it was a hot day and I was grateful for the welcome drink. For the other stuff, as I didn't realise it was part of the booking perks, I never asked, and consequently seem to have missed out.
I also want to say that aside from the rooms, the lobby area is quite lovely -- very tastefully decorated, peaceful, and I even saw they had some free coffee out for guests! I only noticed this when I was checking out though, and my taxi was already on the way to pick me up, so I could not indulge. Maybe it would be helpful if the reception staff could share all this info with guests when they check in, especially with the foreign guests who are already a bit confused and trying to get their bearings ^-^ Just a suggestion! Thank you for a nice stay. I will definitely be back again soon.
LlensudOur stay was pleasant until the checkout experience, which left us deeply disappointed. When we approached the reception desk to check out, the receptionist was rude and unprofessional. He spoke in Chinese, which we couldn’t understand, and repeatedly mentioned the app Trip.com.
When I showed him my Trip.com booking, he took my phone without permission and went straight to the hotel review section, clicking “all excellent” ratings on my behalf. We were shocked by this behavior and immediately told him that as a receptionist, it is inappropriate and unethical to fill out a guest’s review.
This incident ruined an otherwise enjoyable stay, and we hope the management takes this feedback seriously to improve their staff’s professionalism.
GGuest UserThe hotel is in a great location! The price/performance ratio is very high. The service attitude of the front desk and the restaurant sister is very good. The room is also very comfortable! Worth the experience!! The hotel also upgraded the room. Special thanks to Xiaona and Xiaoyan. The whole check-in process was thoughtful and considerate. The whole family was very satisfied with the parents staying here!
HHo ShuhuiFirst trip to Xi An and I am so glad that I booked Sheraton as for my stay here!
The room is fully equipped with all the things that we need. Location wise, it is very convenient with an underground train station just next to it. Scenic spots are also just down the road! Will definitely recommend Sheraton to others.
GGH ChangHUALUXE Xi’an Tanghua is absolutely gorgeous! From the moment we walked in, we were blown away by how beautiful everything is.
My family had such a wonderful time here. The rooms were spacious and spotless, and the whole atmosphere of the hotel just felt so peaceful. We especially loved the little thoughtful touches that made our stay extra special.
I also have to mention Rachel at the front desk—she was fantastic! So friendly, patient, and genuinely helpful. She made us feel so welcome and went above and beyond to make sure we had everything we needed. Her warm personality really stood out and made our experience even better.
This hotel is a gem, and we can’t wait to come back next time we’re in Xi’an. Highly recommend it!
CChechaochaoThe room is not big in Xi'an, where every inch of land is valuable, but it's OK. It has a big French window and is quite comfortable to live in. The auntie in the lobby is also very nice. She saw that I bought mineral water and said that there is some in the room. I said that it's not enough and she said, ”Then come down and get some. We provide it for free, so you don't have to pay.” Also, there is free parking, which is great.
TTimurTravelledThe hotel is a little bit hard to find and is down a spooky alley, but otherwise it is quite a great hotel for the price. The staff was very friendly and helpful with everything!