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"Lovely stay room clean, bed very comfortable. Great view We ate at the Spa restaurant in the evening food was very nice and had breakfast in our room which was also well worth the cost. Reception staff very welcoming."

"Excellent room/service/food would highly recommend the hotel great stay"

"Could not fault the actual room, the pub itself and the staff. Room was squeaky clean, even with a cafetiere. Niggles 1) the ”Roberts” radio had a great tone etc, but needs instructions on how to use it; otherwise as useful as an ashtray on a motorbike! 2) bedside alarm clock was not working... the battery was not properly installed. 3) restaurant opening hours were odd....closed until 8pm? Menu was not inspiring, a little confusing? All in all, a good place to stop-over....although clearly not aiming for the budget-conscious traveller....oh, and the beers were excellent, even with real ale...."

"Reception and staff, shuttle bus etc. Were very helpful, welcoming and friendly. Hotel very clean, food limited menu but lovely food. Shuttle bus fantastic. No other amenities. Bar was awaiting delivery of draft and bottled beer for 3 days so we had to go somewhere else for a drink. We had booked late check out and were woken up by housekeeping early, explained we had late check out but were woken again by phonecall from Reception asking us to vacate room, it took me to go to reception with proof to which the woman responded 'oh it must be on other server' ??????? Why wasn't it checked then? Completely disorganised. I spent the time I paid for late check prooving I'd paid for it??????? No apologies! Very disappointed. So no drinks or explanation as to why they had let it run out if as they said hotel was 'booked out' that weekend so they should have made sure they had stock and absolutely no regard into what I'd booked and paid for! Really felt sorry for ground staff as management should take responsibility for these issues instead of letting the staff at hotel get burdened with management mistakes! Very let down with mis information and not very good management skills and planning for their visitors stays!"

"First room had a sewage issue was offered a next room only to find out in the morning the shower didn’t work was offered to use the smelly room I felt they knew both rooms had issues"

"The restaurant food was very poor quality and expensive, you would be better off getting food from the airport. Breakfast was equally poor: if you are not at the front of the queue everything is gone and not replenished. Overall I feel that hotel is taking advantage of monopoly position at Airport."

"我們到的那兩天有點冷，房間的暖氣很不錯，温暖不乾燥。"