Hotels Near Fukunishi in Yokohama

Excellent hotel. Although the room is large for Tokyo, there’s little room for clothing so you end up mostly living out of a suitcase. Also, toilet light came on automatically and was very bright - so using during the night was disturbing.

I would have given a 5 star rating for service but got a very bad experience with this one staff call Yashiro (she wasn’t wearing a name tag but told us this name after we asked a few times for her name). We booked 3 rooms for 2 nights, for 6 people. On the second evening when we return to the rooms, we found out that our room wasn’t cleaned. Later found out that we need to put the magnet tag outside of the door if we need cleaning. Which is fine and we were not complaining about this. But we needed new towels. We called the reception separately and got hanged up! The receptionist said a bunch of “maybe” English or mixed with Japanese, then hang up. I called again and explained we needed new towels, she said “no towels!” Then hang up. I called again, same answer, then hang up. We then go down to the lobby, this same girl looked annoyed and said NO TOWELS! Her level of service was just very bad and unacceptable! It was only until when we asked for her name, she acted she didn’t understand English. Then I spoke in Japanese asking for her name. Then her attitude changed. Gave us 3 towels. I said we needed 6 for 6 people. Then she said no again! I said it is ridiculous if the hotel only has 4 clean towels! And I will write my experience on my booking platform. Then she finally took us to our floor and said there are many towels there. To be fair, all other staff was very friendly, including the boy who checked us in and the girl called Monya who checked us out and helped us with delivering the luggages to our next hotel. I don’t need compensation from this hotel as I will not be returning to this hotel again because of this one bad staff but I surely hope management can give her better training on how to handle simple customer requests with a right attitude.

The room was spotless and very comfortable. The breakfast buffet was amazing! So many options to choose from, and everything was fresh.

I stayed in this hotel with my wife during one night. Though the location was not so good due to the distance that was a little too far to walk to the closest subway's station, the facility was so clean and the service was excellent, so I strongly recommended to you if your priority is ”staying in excellent hotel to mitigate your stress and another reasons, but if not, you had better choose different hotel in the case of enjoying sightseeing or business.

Fantastic location above the subway. Shopping Malls were literally down the hotel and amusement parks are just a stone throw away. The scenic view was amazing. You won't regret staying in this hotel.very comfy bed.

The breakfast was very good. The staff were lovely. The room was spacious. My view was lovely. The location was chosen for practical purposes but I would not recommend it for general tourists as there was not much in the area to do. I like to just wander around in the evening and this is not the right choice for that. If you like quiet, it might be good for you.

We stayed for the firework on NYE and this hotel delivered!! (Although I did go to the pier to enjoy it with the crowd). This hotel is located above Cross Gate which is a 3-4 level mall mainly of restaurants. I missed the info that they have a car park right under the building so I parked for an hour outside but that's fine. I wish it was multiple entries though. Car park is definitely challenging for bigger cars but manageable. Back to the hotel, it's typical Japanese size or even smaller if it's a two bed room. Breakfast was proper buffet style and I mean the room can fit maybe 30-40 tables if not more so you can imagine their offering is superb in both western and Japanese style. My only regret is I was too tired to walk and try each plate they offer!! Room is tiny but it can be excused by the view. Although I saw some constructions starting so the view might be blocked next time I come :( The only concern I had is that some lifts can connect to the mall bypassing the reception. So literally anyone could arrive to your door, which caught me by surprise a little.

room is very clean, staff are very kind and patient to help you. there are a lot of restaurants close to the hotel. this time main purpose is to pia arena which is walking distance from the hotel, very good location for me. all is good, definitely will choose this hotel if i travel to yokohama again.

Best Value Hotel near to Yokohama train station! Excellent Location, Room is a good size, hotel with a bathtub, free PJ, self take items counter (including matcha powder, coffee, hairbrush, facial wash satchet, bath salt satchet,, coin laundry service and Familymart just at the door! Exit by North exit and head out East side then walk 3mins and is just there with a very simple & elegant entrance!

Best hotel we’ve ever been to - the room, amenities, service and friendly employees were all top notch. Icing on the cake was a beautiful view of Mount Fuji from our 49th floor window. Well done Oakwood Suites Yokohama!!!