Guest User
August 17, 2023
Paid 50 euro for a transfer from the airport, but the transfer never showed up. We called the hotel and they said the transfer was on the way. After about 20 minutes in record heat, we chose our own cab and paid 20 euro to go to the hotel. We requested a refund on the airport transfer, but the hotel staff declined. Instead they asked for a taxi receipt to prove we paid for a cab. Seriously? I recommend not questioning your guests' integrity. Our room seemed more or less clean, but not going to win awards in that area. Also, there was a large chair missing one of the four feet, so it constantly wobbled. We did not bother to tell the hotel staff about this, as they were generally unwelcoming and we did not expect any resolution. Cut our trip short and went to another hotel.