Top 5-Star Hotels in Zermatt

I returned from four days and three nights at the Beausite Zermatt, and it was really wonderful. The staff was accommodating and made sure I had a wonderful stay. I was picked up at the train station and booked a junior suite with a great view of the Matterhorn. I loved my wooden soaking up in the bathroom (in addition to the oversized shower), and the bed was super comfy. I had plenty of time at the end of the day to enjoy the spa, outdoor pool, and sauna with views of Zermatt. The breakfast buffet was delicious, not to mention my meals, I had dinner at The Grill with friends who were also in town, and my last meal was at the charming Witch'eese fondue hut; it was just us three inside and super cozy. I look forward to coming back next time I am in town.

It is the best hotel in Switzerland in 8 days. The worst hotel I used to stay in before was 4 stars of 2800 yuan, basically all 5 stars. The facilities are new and the new hotel is more in my style. The service is in place, reflecting the high level of Swiss hotel service industry. The rooms are not large or small, just right, the toilets are a bit small, and the toiletries are a well-known British brand. Because the owner of the hotel loves whiskeys, there is a cabinet for whiskeys in the lobby. Whiskey in the room can be drunk for free, which is a waste for me who does not drink. The breakfast is not many, but it is very exquisite and you can eat it well. Self-driving is not allowed here, there are shuttle buses to the train station, you need to call in advance to book. Several attractions are close. The hotel swimming pool is also good, although not large, you can swim and watch the mountain view. I will definitely choose here next time. Price is also good.

The shuttle service, the reception, the cleanliness of the rooms, and the view are all top class. Prices are within acceptable range by Swiss standards. In addition to a beautiful sauna, the spa also has a cold room like a freezer, so if you're a sauna-loving Japanese, you'll be well equipped!The breakfast was also very delicious.

We had an absolutely wonderful stay. Room was clean, spacious and very comfortable. Very near the zermatt train station, just opposite of Macdonald’s. Breakfast had a good selection. Housekeeping would check in on you and offer free chocolates. The only feedback I have is the room didn’t provide English instructions on how to dial the concierge so I had to walk down to request for items.

We were here with Tauck Tours. There were 24 in our group and we all stayed across the way in condo's. We had 2 bedrooms 2 bathrooms, kitchen, living room, fireplace, 2 patio's. Everything was amazing. Fully stocked. We were here for two nights. Housekeeping was excellent. The only con, the shower stall was small. Huge bathroom small stall. The breakfasts were excellent, something for everyone buffet style. The dinner in their restaurant was 5 stars to die for. If staying in Zermatt, this is the place to stay! Beautiful bar are, sitting area as well.

This hotel is the best one in my 12-day trip in Switzerland. The details of the hotel are very good. The minibar in the room is free, there is beer bubble water, etc. The room is large and can be used for extra beds. There are some hot foods outside, which are included in the room rate. It is a very careful hotel. There are many things to send, chocolate, special drinks, sweets, etc. Many details can reflect that this is a high-powered hotel, although the hotel is Half-mountain, but it does not affect travel at all. There is a hotel bus transfer to and from the train station, and the hotel has a direct elevator to the foot of the mountain. The elevator is the entrance to the rothorn, very good!

We came to choose La Vue as an alternative to hotels in Zermatt as we were 3 couples interested in traveling together. The self-appointed “Luxury living” has great reviews and a nice marketing (website) that looks attractive but leaves a lot of inconvenient FACTS aside…: To start with: there are very limited views (“La vue” in French) from the building of the Matterhorn contrary to many pictures and most other hotels in Zermatt. Secondly, the location is on the opposite side of town from all gondolas or lifts to the slopes: it is made worse by the fact that you have to climb a steep and long (400 yards) street, followed by a tunnel and 2 elevators before you can be back into your room: if you don’t mind the first time coming back from a long skiing day, it gets old after a few outings even to go for dinner down to the main street…Of course, that “detail” is not stated anywhere on the brochure or website and you have to be there to realize it.Lst but not least, the building is sitting above a major school with loud children and teens screaming at every break between classes...Worst if you are in a unit facing town...!! Although the recently (2012) built building features simple but tasteful design and style as far as the 3 bedrooms apartment was concerned, the shared amenities (reception, Spa, lounge …) are quite limited and fall short of Luxury standards: the indoor Jacuzzi is small and serves as a pool (unlike the generous size real pools that other hotels that we got to visit (modern like the Omnia, Cervo, or older establishments like Mont Cervin Palace etc…).There is no gym or work out / biking machine and the Massage team and menu are quite limited and overpriced ( I actually went for a massage at the Mont Cervin Palace Spa with amenities that are of decent size with great, international team of trained masseuses and a dedicated Manager… As far as Help/ Service is concerned, this “Luxury living” falls short again: front desk help has patchy hours ( when not smoking outside), most of the times nobody was there at standard hours and we had to deal with at least 6 different ( young/ inexperienced) agents over our 7 days stay…Except for Daniel, their English and knowledge was at best sketchy and their attitude not so great…If nobody is there, you then have to call the main hotel reception (Julen group) for remote (and delayed) assistance. The “cinema” movie room was stacked with storage stuff that blocked a third of the room and we were told that they don’t offer any DVD movie library, you just have to bring your own content… The only redeeming features at la Vue for us was a very abundant and quality breakfast served in room at the time of your choosing. When we went to the Omnia Hotel for a fine dinner, a few blocks away, we discovered an incredibly friendly and helpful reception staff even to outside guests, a great library/lounge bar/ area, an impressive pool and jacuzzi facing real Matterhorn views , and , of course, our dinner at their r

When you stay at Alex Lodge Zermatt – Private Luxury Apartments in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. This luxury apartment is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Matterhorn glacier paradise.Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including a sauna and bicycles to rent. This apartment also features complimentary wireless internet access, ski storage, and tour/ticket assistance.Featured amenities include luggage storage and an elevator. A shuttle from the airport to the hotel is provided for a surcharge (available on request).Treat yourself to a stay in one of the 12 guestrooms, featuring fireplaces. Rooms have private balconies. Kitchens are outfitted with full-sized refrigerators/freezers, stovetops, and microwaves. Satellite programming along with iPod docking stations are provided for your entertainment.

When you stay at this chalet in Zermatt, you'll be connected to a shopping center, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. This luxury chalet is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Matterhorn glacier paradise.Enjoy the convenience of ski-in/ski-out access at this chalet, which also features an outdoor pool and a spa tub. This chalet also features complimentary wireless internet access, concierge services, and babysitting (surcharge).Featured amenities include express check-in, dry cleaning/laundry services, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).There's a private balcony or patio. A kitchen is outfitted with a refrigerator, an oven, and a stovetop. A flat-screen television with cable programming provides entertainment, while complimentary wireless internet access keeps you connected. A private bathroom with a bathtub or shower features complimentary toiletries and a bidet. Conveniences include a phone, as well as a safe and a desk.

When you stay at Ari Resort in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt - Furi. This luxury apartment is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Matterhorn glacier paradise.Pamper yourself with a visit to the spa, which offers massages. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as ski-in/ski-out access and a spa tub. Additional features at this apartment include complimentary wireless internet access, concierge services, and babysitting (surcharge). The complimentary ski shuttle makes getting to the slopes a breeze.Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).Treat yourself to a stay in one of the 8 individually decorated guestrooms, featuring heated floors and flat-screen televisions. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Kitchens are outfitted with refrigerators, ovens, and stovetops. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment.