Travelers Reviews of Zhangjiajie Hotels

Hampton by Hilton, Zhangjiajie Tianmen Mountain
9.8/518089 Reviews
Downtown Area
This is a great hotel if you are visiting the Tianmen Mountain bcoz the hotel is just opposite the Cable Car station to the mountain. Hotel is modern, new, clean and bright as expected under hilton group branding. Check in was very efficient and welcoming. I was attended by Ms Alice. Ms Alice was very welcoming and friendly. She can speak a bit of english very well too. Two thumbs up. At the lobby, they also put up a station of tea and lemon drink which is very handy for guests coming back from Tianmen Mountain. The hotel rooms are bright, clean and modern. Size of the room and bathroom are good too. They also offer branded Peter Thomas Roth toileteries. Our rooms do not have any smoking smell at all. Buffet Breakfast is generally ok but can be further improved. The changsha famous milk tea shop is just next to the hotel. Overall, this hotel is highly recommended.
Hampton by Hilton Zhangjiajie National Forest Park
9.5/51062 Reviews
Wulingyuan
This Hampton by Hilton is the newer one in ZhangJiaJie, conveniently located in the WuLingYuan district, just 2 min car ride from the TianZhiShan entrance to the forest park. The staff were all very friendly and helpful. We booked the double room with 1 kind bed and it was spacious, comfy and clean. We called reception to ask for more toilet roll and a cute robot came knock on our door and delivered them within 5 mins! The breakfast has a good variety of choices and I particularly loved their soy milk machine which serves nice hot soy milk with bran every morning. However, I was took by surprise that there is NO SAFE in the room to lock up personal belongings. As a Hilton brand, I certainly did not expect such a miss out. Overall, this hotel is a good choice for foreigners and family with kids.

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