Weiyi·Courtyard Leisure Resort (Wulinyuan Branch)

Weiyi·Courtyard Leisure Resort (Wulinyuan Branch) Reviews

Weiyi·Courtyard Leisure Resort (Wulinyuan Branch)

Wulingyuan District, Zhangjiajie, Hunan, China, Wulingyuan District, Zhangjiajie, Hunan, ChinaView Hotel Details
Weiyi·Courtyard Leisure Resort (Wulinyuan Branch)
Weiyi·Courtyard Leisure Resort (Wulinyuan Branch)Weiyi·Courtyard Leisure Resort (Wulinyuan Branch)Weiyi·Courtyard Leisure Resort (Wulinyuan Branch)
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Weiyi·Courtyard Leisure Resort (Wulinyuan Branch) Guest Reviews

4.7/5
Outstanding
764 review
Verified reviews
Location4.7
Amenities4.6
Service4.8
Cleanliness4.6
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All reviews(764)
Positive reviews(755)
Reviews with photos/video(273)
Convenient location(227)
Close to scenic area(135)
Classy environment(96)
Friendly front desk staff(60)
Many amenities(55)
Delicious breakfast(25)
Great lift(10)
Delicious buffet(6)
Negative reviews(9)
Wes.Lee
Qiusui · Huaixi Folk Special Room (Balcony + Leisure Coffee Tame + Wooden Decoration)
Stayed in Mar 2025
Family
4 review
2.7/5
Posted on Apr 17, 2025
This booking rate as our most disappointing booking on our 3 weeks 10 cities China trip. Front desk was deserted when we came in after 2pm. A lady came down hurriedly after contacting via WeChat, she immediately asked if we had purchased tickets for Wulingyuan, as well as the optional cable cars and elevator rides. After taking record of our passports, we were led to a room which was only semi cleaned, the lady proceeded to yelled at and berated another cleaning  lady for not completing all the cleaning in time. We stood by quietly while the cleaning lady proceeded to clean the bathroom, mopped the floor and the table tops. We were not told nor given any coupon for the included breakfasts. When we came back the next afternoon and asked the lady about the included breakfasts, she asked jokingly how sad that we had missed our breakfast that morning, she then gave us two cards for breakfast at a small decrepit shop about 5 minutes walk from the hotel. Obviously, we chose to skip breakfast the next day. We accepted that we get what we paid for, as the price for 2 nights stay were competitive for the location. We were also aware that breakfast was served at a different spot. We are unhappy with the inhospitable attitude and the “you don’t ask you don’t get” approach. Oh, for the room and the bathroom, as I mentioned, you get what you paid for.
Response from Property: Hello, I express my sympathy and apology for your experience at our hotel. People have three urgent needs. I just happened to walk away and you came. You contacted me on wechat and I came right away. Because it's the peak season now, and it's basically fully booked every day. You should be almost 60 years old, and I'm already calling the room attendant "Auntie". It's normal that I can't keep up with your physical strength and speed. You are about to check in. To prevent you and your wife from waiting any longer, I immediately called the customer service downstairs to come up and quickly clean up the unfinished cleaning. Everyone can be negligent at times. I didn't remind you. Could you check with us whether your order was included early? Because we also have orders that do not include the early morning. Our breakfast shop is on the street opposite us, less than 100 meters away. Maybe your country is just too perfect. Our dilapidated little places won't catch your eye. We are just some small inns here. It's hard to match the treatment of a five-star hotel. But still, thank you for staying at our hotel. Let's all know each other.
Guest User
Spring Fortune · Hibiscus Fun Parent-Child Room (Balcony, Team Building Gatherings, Family Travel, Overlooking Mountain View)
Stayed in Mar 2025
Family
8 review
5.0/5
Outstanding
Posted on Apr 11, 2025
The night market right outside is so convenient to try the local food. Breakfast is a local restaurant a few doors opposite and you can choose your food. It was delicious but it's all local food so my fussy son ended up having one plain steamed bao (bun).You can do your own laundry for free. The receptionist was very helpful and assisted us in booking tickets for the Huanglong Cave as that had to be done via Wechat. Further down the road, there was a shop offering foot baths and massages. It was lovely but make sure you keep an eye on the agreed length of time. I would stay here again as it's sp convenient and comfortable.
6/8
Response from Property: Thank you for your good comments. Traveling is walking on a noisy or quiet road, looking for the shallow dreams left on the journey. It's just pure walking, regardless of the sudden snow, a cup of bitter tea, or those memories... Let travel become a simple direction. I look forward to your next visit to our store.
YapLiWei
Awaiting Moon · Twin Beds Room with Mountain View (Balcony, Leisure Lounge Chair, Casual Tea Table, Wooden Art Decorations)
Stayed in Oct 2024
Family
6 review
5.0/5
Outstanding
Posted on Nov 15, 2024
the location very very good just about 5min walk to 东门,and 5min walk have a 10rmb bus ride to 南门。just downstair street have a food night market alot of choices. Very good stay. Got lift. Just that they have no dryer after you wash ur clothes, have to hang dry. The photo taken is the view from my 3rd floor room.
Response from Property: Thank you for your kind comments. We will continue to work hard to make your stay more comfortable!
Shuk Liu
Awaiting Moon · Twin Beds Room with Mountain View (Balcony, Leisure Lounge Chair, Casual Tea Table, Wooden Art Decorations)
Stayed in Sep 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Oct 30, 2024
The hotel is very close to Zhanjiejia NP park, can walk to East gate. The hotel manager is really kind and share the NP information with guests and also can buy NP tickets with cheaper price than official web side here. Can check whether it's available on the message. Night market is just in front of the hotel. It's easy to look for food too. Can't find any better than this.
Response from Property: Your satisfaction drives us forward. We remain committed to delivering exceptional service, ensuring every guest enjoys a comfortable and pleasant stay. Wishing you all the best!您的肯定是我们前进的动力,我们将一如既往地提供优质服务,确保每位客人在我们酒店都能享受到舒适愉快的住宿体验。祝君:一切安好!
VINOD KUMAR
Awaiting Moon · Twin Beds Room with Mountain View (Balcony, Leisure Lounge Chair, Casual Tea Table, Wooden Art Decorations)
Stayed in Mar 2025
Solo travellers
1 review
4.2/5
Very Good
Posted on Apr 24, 2025
My stay at Hotelwas absolutely wonderful! From the moment I arrived, the owner lady went above and beyond to make me feel welcome. The room was clean, comfortable, and offered stunning views of Zhangjiajie’s breathtaking scenery. The location was perfect—close to Zhangjiajie National Forest Park, making it easy to explore. Special thanks to owner lady for her outstanding hospitality and helpful recommendations. The breakfast spread was delicious, with a mix of local and international options. Every detail, from the cozy ambiance to the thoughtful service, made my trip unforgettable. I’d highly recommend this hotel to anyone visiting Zhangjiajie and will definitely stay here again!
Response from Property: Your satisfaction drives us forward. We remain committed to delivering exceptional service, ensuring every guest enjoys a comfortable and pleasant stay. Wishing you all the best!您的肯定是我们前进的动力,我们将一如既往地提供优质服务,确保每位客人在我们酒店都能享受到舒适愉快的住宿体验。祝君:一切安好!
Anonymous User
Spring Fortune · Hibiscus Fun Parent-Child Room (Balcony, Team Building Gatherings, Family Travel, Overlooking Mountain View)
Stayed in Mar 2025
Travel with friends
5 review
4.5/5
Great
Posted on Apr 12, 2025
Great location and good service. The hotel is not far from the sign gate. The hotel is quite old but the host has good service and recommend to visit around Zhangjiajie national park.
Response from Property: 感謝親的好評喲,旅行就是行走在或喧囂或寧靜的途中,去尋找遺落在旅途中淺淺的夢。衹是純粹的行走,無關突如其來的雪,無關一杯苦澀的茶,也無關那些回憶……讓旅行,變成一個簡單的方向◦期待親下次光臨小店.
Lilly Klingelhöfer
Awaiting Moon · Twin Beds Room with Mountain View (Balcony, Leisure Lounge Chair, Casual Tea Table, Wooden Art Decorations)
Stayed in Mar 2025
Travel with friends
3 review
5.0/5
Outstanding
Posted on Apr 7, 2025
Beautiful hotel really close to the national park. The staff was super kind and helped with planning our trip to zhangjiajie national park and booking the tickets.
Response from Property: Your satisfaction drives us forward. We remain committed to delivering exceptional service, ensuring every guest enjoys a comfortable and pleasant stay. Wishing you all the best!您的肯定是我们前进的动力,我们将一如既往地提供优质服务,确保每位客人在我们酒店都能享受到舒适愉快的住宿体验。祝君:一切安好!
Sere Ioan Cristian
Awaiting Moon · Twin Beds Room with Mountain View (Balcony, Leisure Lounge Chair, Casual Tea Table, Wooden Art Decorations)
Stayed in Mar 2025
Travel with friends
3 review
4.7/5
Amazing
Posted on Apr 23, 2025
Very good price, very good location, very nice host. Very happy to help us with everything.
Response from Property: Your satisfaction drives us forward. We remain committed to delivering exceptional service, ensuring every guest enjoys a comfortable and pleasant stay. Wishing you all the best!您的肯定是我们前进的动力,我们将一如既往地提供优质服务,确保每位客人在我们酒店都能享受到舒适愉快的住宿体验。祝君:一切安好!
Guest User
Spring Fortune · Hibiscus Fun Parent-Child Room (Balcony, Team Building Gatherings, Family Travel, Overlooking Mountain View)
Stayed in Feb 2025
Family
7 review
4.2/5
Very Good
Posted on Mar 19, 2025
The hotel is very close to the east entrance of zhangjiajie national park. It is very convenient to walk over. The decorations in the room are tasteful and it was comfortable staying here. One thing to note, the zhangjiajie national park map provided by the hotel was not the best. There were some inaccuracies when following it. The distance and timings required to complete certain sections in zhangjiajie were wrong. Some more notable attractions were also not listed on the map. I would suggest the owner to revisit zhangjiajie national park and update the map for future visitors' reference.
Response from Property: 很高興這次入住酒店感能帶給你們的喜歡,景區地圖衹是帶給我們心中有個大概的數字,並不能精準到每一個點,每一個位置,每分每秒,因為每個人的走法不一樣,就跟我們人一樣並非做到十全十美,就好比開車導航也並不是精準的[微笑]
AsierGa
Qiusui · Huaixi Folk Special Room (Balcony + Leisure Coffee Tame + Wooden Decoration)
Stayed in May 2024
Couples
12 review
5.0/5
Outstanding
Posted on Jun 11, 2024
The hotel is simply perfect. The service is super kind. They are continuously trying to help with everything. Although they do not speak English, they try so hard to understand you using the translator, which is very appreciated. The suggestions they make to visit the park are super useful. Regarding the location, it is next to the park entrance, so it is really convenient if you want to go hiking in the early morning. It is also located next to several restaurants. The breakfast is offered in a place next to the main hotel. Although they do not have the common European/American stuff, everything is really good. In conclusion, we would highly recommend to stay in this hotel.
Response from Property: Thank you very much for your kind comments. Your satisfaction is our greatest pursuit. We remain committed to providing quality service and comfortable accommodations. Thank you for your support and trust. We look forward to seeing you again!
ThaisilK
Qiusui · Huaixi Folk Special Room (Balcony + Leisure Coffee Tame + Wooden Decoration)
Stayed in Apr 2024
Solo travellers
30 review
5.0/5
Outstanding
Posted on May 23, 2024
Staff very helpful, don't worry if you can't speak Chinese WeChat can help. Room clean with full function, close wulingyung gate. ABF variety. Hotel have elevator good for seniors.
Response from Property: Thank you very much for your kind comments. Your satisfaction is our greatest pursuit. We remain committed to providing quality service and comfortable accommodations. Thank you for your support and trust. We look forward to seeing you again!
Guest User
Awaiting Moon · Twin Beds Room with Mountain View (Balcony, Leisure Lounge Chair, Casual Tea Table, Wooden Art Decorations)
Stayed in Sep 2024
Couples
8 review
5.0/5
Outstanding
Posted on Oct 29, 2024
Extremely convenient location within 5 minutes walking of park entrance. Good service but communication had to be done by translator apps. Rooms are clean, large, comfortable and have a very nice tradition style. Would definitely come back!
Response from Property: Your satisfaction drives us forward. We remain committed to delivering exceptional service, ensuring every guest enjoys a comfortable and pleasant stay. Wishing you all the best!您的肯定是我们前进的动力,我们将一如既往地提供优质服务,确保每位客人在我们酒店都能享受到舒适愉快的住宿体验。祝君:一切安好!
Guest User
Qiusui · Huaixi Folk Special Room (Balcony + Leisure Coffee Tame + Wooden Decoration)
Stayed in Jun 2024
Solo travellers
1 review
4.5/5
Great
Posted on Jul 29, 2024
The front desk lady was really helpful, and she was definitely prepared to receive and guide foreigners. She knew the basic information to give even not speaking English and I not speaking Chinese, she had the patience to translate and to explain things to me. She explained the main spots to see in Zhangjiajie national Forest, if I needed to buy tickets,and even handled me a nice 3 days schedule to see the main attractions in the park.
Response from Property: Thank you very much for your kind comments. We are very glad that you found our service great. We will continue to strive to improve the quality of service, you are welcome to come back anytime!
Anonymous User
Awaiting Moon · Twin Beds Room with Mountain View (Balcony, Leisure Lounge Chair, Casual Tea Table, Wooden Art Decorations)
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Dec 11, 2024
Very helpful and nice staff. Nice room with beautiful terrace.
Response from Property: Thank you very much for taking the time to provide us with a good review. Your affirmation is our driving force, and we will continue to provide excellent service to ensure that every guest can enjoy a comfortable and pleasant stay at our hotel.
ANDREI
Spring Fortune · Hibiscus Fun Parent-Child Room (Balcony, Team Building Gatherings, Family Travel, Overlooking Mountain View)
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 13, 2024
This hotel is beautiful. Very clean. Friendly staff. I especially want to mention the staff. They helped us to buy tickets for different sightseeing by attractive prices.
Response from Property: Thank you very much for your kind comments. Your satisfaction is our greatest pursuit. We remain committed to providing quality service and comfortable accommodations. Thank you for your support and trust. We look forward to seeing you again!