Hyatt Regency Zhuzhou

Hyatt Regency Zhuzhou Reviews

Hyatt Regency Zhuzhou

No. 888 South Binjiang Road, Zhuzhou, ChinaView Hotel Details
Hyatt Regency Zhuzhou
Hyatt Regency ZhuzhouHyatt Regency ZhuzhouHyatt Regency Zhuzhou
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Hyatt Regency Zhuzhou Guest Reviews

4.7/5
Amazing
1030 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All Reviews(1030)
Positive reviews(1010)
Reviews with photos/video(190)
Classy environment(124)
Friendly front desk staff(67)
Quiet & comfortable(52)
Tasty food(32)
Fantastic river view(22)
Great swimming pool(22)
Perfect for business trips(21)
Clean pool(4)
Negative reviews(20)
Guest User
City-view Single Room
Stayed in 2023年3月
Business travellers
11 review
4.7/5
Amazing
Posted on 2023年3月31日
It is located in a quiet location along the river. Has a nice view of the river. For me, the location is good as it is near the place I want to go. Overall it is a good stay.
Response from Property: Dear valued guest, thank you for choosing Hyatt Regency Zhuzhou! We are delighted to learn that you had enjoyed your stay in Hyatt Regency Zhuzhou and the score rating is highly appreciated. We will continuously improve our service as well as facilities form every aspect to extend a more memorable stay to all our respectable guests like your good-self. Thank you again for the encouragement and we look forward to welcome you back in the very near future.
Guest User
1 King Bed River View
Stayed in 2023年3月
Business travellers
19 review
5.0/5
Outstanding
Posted on 2023年4月25日
Value for the money and very nice seaview
Response from Property: Dear valued guest, thank you for choosing Hyatt Regency Zhuzhou! We are delighted to learn that you had enjoyed your stay in Hyatt Regency Zhuzhou and the score rating is highly appreciated. We will continuously improve our service as well as facilities form every aspect to extend a more memorable stay to all our respectable guests like your good-self. Thank you again for the encouragement and we look forward to welcome you back in the very near future.
Taytayxia
1 King Bed City View
Stayed in 2024年5月
Friends
13 review
4.2/5
Very Good
Posted on 2024年5月27日
The service is average, not just the attitude, but the service concept is not as good as that of Four Seasons. Maybe it's because I redeemed the full amount of Ctrip points? I don't understand, anyway it's average. The hygiene is not very good, but I have to say that I really like the big round table in the room, it's very comfortable to eat takeout.
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Guest User
1 King Bed City View
Stayed in 2024年5月
Other
1 review
4.6/5
Great
Posted on 2024年5月30日
The hotel is quiet and suitable for leisure travel. The room is well-equipped and quite large, with a view of the Xiangjiang River. Although there are not many guests staying in the hotel, the breakfast is quite rich in variety and the quality of the fruit is good. The hotel staff are particularly enthusiastic. From the front desk customer service staff Yang Zijian and Manager Zhang at check-in, to the cleaning staff Cao Shulin and Chu Ping, and the chefs in the restaurant, they all actively asked about my needs. When I mentioned that the room smelled of smoke, Ms. Li at the front desk immediately brought an air purifier. She also helped me change to a smoke-free room.
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Guest User
1 King Bed City View
Stayed in 2024年5月
Business travellers
2 review
5.0/5
Outstanding
Posted on 2024年5月24日
This is my first time writing a review. The service is really great and the environment is also great.
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Guest User
2 Twin Beds River View
Stayed in 2024年5月
Family
6 review
4.5/5
Great
Posted on 2024年5月3日
Facilities: I booked a twin room with river view. After I proactively informed Ctrip that there was an upgrade, I was upgraded to a twin room with river view on the executive floor (excluding the VIP Club trea**ent). However, the room is against the left outer wall, and the view is obviously limited. I don't know whether it is an upgrade or a downgrade. The room is generally new, and it feels newer than Hilton. The room is clean and simple, and the wooden furniture looks very textured, but it feels a bit empty. There is no bathtub in the twin room, only in the king room. The room layout is a bit unreasonable, the TV faces the table instead of the bed, and you can't watch TV in bed. The area around the hotel is very desolate, and most of the businesses downstairs are not open. Breakfast: So-so, a relatively ordinary breakfast. Environment: The view of the Xiangjiang River is average in this season, and the water is very turbid and there is a lot of mud. It is very comfortable to walk along the road along the river on the outside of the first floor, and the view is relatively open. Service: Overall good, details need to be strengthened.
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6/12
Response from Property: Dear guests: Hello! Thank you for choosing Hyatt Regency Zhuzhou! Thank you very much for your affirmation of the hotel. The hotel has always attached great importance to the guest experience. We will continue to provide guests with convenient and comfortable one-stop services and interactive and dynamic experiences. We sincerely look forward to seeing you again!
Guest User
1 King Bed City View
Stayed in 2024年5月
Family
27 review
5.0/5
Outstanding
Posted on 2024年5月21日
The hotel is located in the south of the city, by the Xiangjiang River, with a nice view. The hotel rooms are large, with high ceilings, complete facilities, and very new. The service level is also excellent, and it is still worth recommending to stay
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Guest User
1 King Bed City View
Stayed in 2024年5月
Business travellers
1 review
5.0/5
Outstanding
Posted on 2024年5月8日
When I checked in, Yuna at the front desk upgraded me to a river view room and introduced me to the outdoor barbecue. The room was large, so the bathroom was large and comfortable. The floor-to-ceiling windows and the night view were beautiful at night. It was worth coming to this hotel. I went to the outdoor barbecue recommended by the front desk at night. The a**osphere was good, and there was a large LED screen where I could watch movies. The weather was good and it was quite comfortable.
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Guest User
1 King Bed City View
Stayed in 2024年4月
Business travellers
1 review
5.0/5
Outstanding
Posted on 2024年4月8日
The environment is pretty good. The noodles for breakfast are unique. The Xiangjiang River water seen from the river view room is relatively turbid. There is a pedestrian street next to it, which is convenient for eating. You can have a tea break at the coffee bar on the first floor in the afternoon.
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Response from Property: Dear guest, thank you very much for choosing to stay at Hyatt Regency Zhuzhou and sharing your opinions with us. We are glad that our environment and meals can meet your needs. Thank you for your recognition of us! We will always maintain good service and facility quality, and look forward to your visit again!
Guest User
1 King Bed River View
Stayed in 2024年4月
Solo travellers
7 review
5.0/5
Outstanding
Posted on 2024年4月7日
It was my first time staying at Hyatt. The rooms and public areas were painted in a lot of wood color, which was very comfortable. The swimming pool was especially great. I booked a river view room, and the view was also good. Unfortunately, it was raining and the river was turbid! Breakfast is the soul of a five-star hotel, and we need to learn from Grand Hyatt! The quality of the service staff is also OK.
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Response from Property: Dear guest, thank you for choosing Hyatt Regency Zhuzhou and taking the time to share your stay experience. As you feel, the hotel is located on the river bay, with a unique view of the Xiangjiang River, making your stay more worthwhile. Your valuable opinions are very important to us, and we will inform the relevant depar**ents of your opinions to improve the quality of service. We sincerely invite you to come again, stroll in the elegant and quiet city garden, and enjoy the beautiful scenery of the sparkling river bay!
Guest User
City-view Single Room
Stayed in 2024年3月
Business travellers
4 review
5.0/5
Outstanding
Posted on 2024年3月25日
The environment is very good, and the front desk girl Liu Hong also has a very good service attitude.
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Response from Property: Dear distinguished guest, thank you for choosing to stay at Hyatt Regency Zhuzhou. We are glad to let you feel our warm and attentive service. Your warm encouragement is the driving force for our progress. We will continue to provide you with convenient and comfortable one-stop service and interactive and dynamic experience. We sincerely invite you to come again, stroll in the elegant and quiet city garden, and enjoy the beautiful scenery of the sparkling river bay!
Anonymous User
2 Twin Beds River View
Stayed in 2024年3月
Friends
85 review
5.0/5
Outstanding
Posted on 2024年3月23日
This pre-sale package is quite cost-effective. It is more cost-effective than booking a basic room directly. It comes with a river view room, two breakfasts, and meal coupons. It is worth recommending. This is the first time I have seen a twin room with two beds arranged on both sides. It feels like a double dormitory, which is unique.
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Response from Property: Dear distinguished guest, thank you for choosing to stay at Hyatt Regency Zhuzhou. We are glad to let you feel our warm and attentive service. Your warm encouragement is the driving force for our progress. We will continue to provide you with convenient and comfortable one-stop service and interactive and dynamic experience. We sincerely invite you to come again, stroll in the elegant and quiet city garden, and enjoy the beautiful scenery of the sparkling river bay!
Anonymous User
1 King Bed City View
Stayed in 2024年2月
Business travellers
9 review
5.0/5
Outstanding
Posted on 2024年3月1日
The hotel is very good, the river view is also good, and the front desk service is very enthusiastic.
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Response from Property: Dear distinguished guest, thank you for choosing to stay at Hyatt Regency Zhuzhou. We are glad that you can feel the warm and attentive service of our staff. Your warm encouragement is the driving force for our staff's progress. We will continue to provide you with convenient and comfortable one-stop service and interactive and dynamic experience. We sincerely invite you to come again, stroll in the elegant and quiet city garden, and enjoy the beautiful scenery of the sparkling river bay!
lilikalili
1 King Bed River View
Stayed in 2024年2月
Business travellers
6 review
5.0/5
Outstanding
Posted on 2024年2月25日
The room is quite spacious, neat and clean, the decoration is average, the river view is unobstructed, the service is okay, the waiters are very serious, some minor problems cannot be solved, I hope to get a satisfactory answer next time
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Response from Property: Dear distinguished guest, thank you for choosing to stay at Hyatt Regency Zhuzhou. Your recognition is our unremitting pursuit, and your suggestions are the direction of our efforts. We will continue to provide you with convenient and comfortable one-stop services and interactive and dynamic experiences. We sincerely invite you to come again, stroll in the elegant and quiet city garden, and enjoy the beautiful scenery of the sparkling river bay!
Guest User
2 Twin Beds City View
Stayed in 2024年2月
Business travellers
6 review
5.0/5
Outstanding
Posted on 2024年2月18日
Clean and sanitary, comfortable bedding, the only downside is that the breakfast is too bad, everything else can be rated highly
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Response from Property: Dear guests, hello! First of all, thank you very much for choosing to stay at Hyatt Regency Zhuzhou and giving a five-point praise. At the same time, we have fed back the breakfast issues you raised to the relevant depar**ents and made timely adjus**ents! Thank you again for your affirmation of the hotel. We will continue to provide guests with convenient and comfortable one-stop services and interactive and dynamic experiences. We sincerely look forward to seeing you again!