Booking online with Trip was simple. The Dorsett have clean rooms and staff are lovely, plus it's attached to the Gold Coast ******. I was pleasantly surprised that the hotel is equipped for people with disabilities or use a wheelchair. This includes self opening and closing doors, shower and toilet set up with aids that can be pulled out to accommodate needs and there are wheelchair touch buttons for opening the door.
I showered before going out and it flooded the bathroom, luckily there were 2 infloor drains. Within 2 mins or asking for maintenance they had a lovely young man up to fix it, then another minute later housekeeping arrived with fresh towels. The maintenance man also gave me a good rundown and recommendations on the restaurant's at the ******.
2 negatives -
1st, it is hard to work out where to park as you use the ****** parking, the carpark directs you where to go but there is no clear signage on where the hotel lifts are. I only knew this from a past visit over 2yrs ago. This is something that needs sorting out.
2nd, the entrance address for the hotel foyer is actually on the ****** entry side, so you drive around looking for it. I now know that instead of turning off onto The Darling Ave, as gps instructed, you take the slip road before The Darling Ave exit. This takes you past the residential tower and to the front of the hotel
We stayed at Chinchilla Motor Inn as a family and had a fantastic experience. The rooms were clean, comfortable, and well-maintained — perfect for a family stopover. A special mention to the lovely lady at reception who was incredibly helpful and welcoming. Highly recommend for anyone passing through or staying in Chinchilla!
The comfortable room and satisfactory service, coupled with the fact that I extended my stay three times for a total of seven days, truly speaks volumes. The hotel offers a swimming pool, restaurant, gym, self-service laundry room, and a self-service microwave. Plus, complimentary fresh linens, coffee, drinks, and milk are readily available. It's truly the only resort-style hotel I've ever stayed at that I genuinely didn't want to leave.
Hotel near Cairns City Center,Manunda100% of visitors choose this area
GGuest User2025.09.06
The location was close to airport and Cairns cbd.
Room was clean and bed and sheets were clean.
We got Garden view which was on second floor. It was quiet and if you are travelling with big suitcases consider being on first or second floor.
Staff were freindly.
Pools were clean and great for a family with young kids. Having cafe and playground next to the pool was perfect.
Defenitly will consider this place for next trips to Cairns.
It’s nice and quiet, and pretty comfy, but there’s still a bunch of hair on the floor, and it doesn’t look super clean. The staff seemed a bit confused with the info, but it’s all good. Just don’t expect five-star service, that’s all.
Hotel near Cairns City Center,Cairns North100% of visitors choose this area
RReece962025.08.03
Was nervous due to past reviews, but found the reception staff friendly and helpful & the facilities really good. The room was basic but location was walkable and, whilst a little noisy at night sometimes, the other guests were kind and considerate. Would stay again!
Hotel near Brisbane CBD,Brisbane67.3% of visitors choose this area
HHELEN-JU2025.08.19
I booked a spacious 70+ square meter corner suite on the 15th floor and stayed for 7 nights. The suite included a bathtub. Overall, it was quite satisfactory; it was very spacious and featured two bathrooms. Breakfast was à la carte, but after a few days, the options felt a bit repetitive. I dined at several of the in-house restaurants. The Chinese restaurant, Hua, was often closed; I only managed to dine there once after several attempts. The Vietnamese restaurant was decent. A Western restaurant stood out; it was reasonably priced and served superb tiramisu. The location was extremely convenient for sightseeing; museums, the Ferris wheel, and boat tours were all within easy walking distance. I also took a dip in the pool once. Please note that children are not permitted in the restaurant. Parking for hotel guests is 200.
It is the best hotel in Airlie Beach. The scenery is unbeatable, the facilities are good, the hotel story and the founder's development vision and the final implementation effect are all great!
The room is very clean, and the kitchenette has a microwave, which is very convenient. The only thing I can't accept is that the owner is Italian 😅The quilt is a sheet sandwich towel blanket with a few small bumps, but it's still good overall
Great location and secure no need at ease breakfast is yum coffee is hot can sit back and relax and enjoy the weekend and they have it covered the rest of your stay .
Thanks guys 10/10
Best part I loved was the balcony room 1502 pretty sure because this is right in the 0ath of fresh air .
And room service quick and affordable.
Excellent place for stay! Super friendly and generous staff especially Elaine at the front. The moment we checked in she was so helpful and very respectful in communication. This is like home feeling and advertisement doesn’t elaborate everything.. it’s beyond that comfort. Only thing was noise due to building at back property and clearly communicated.. it didn’t affect us as at all as Saturday we were mostly out exploring and late afternoon onwards till Monday.. full comfort. Peeps on going project will be finished soon.. highly recommend as close to beaches… and proime location. We had awesome view on our window. Thanks Team, see you again next with my family. Thank you for your service.
Amazing
103 reviews
9.4/10
Price from
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8.6/10
Very Good
GGuest UserVery convenient location for the hospital & tourist attractions in the city. Great value& breakfast was lovely. Only thing I could fault was parking is off the premises across the busy road.
GGuest UserFirstly, the room was excellent, ultra clean with bath and shower. The sheets were exemplary, bed very comfortable as were the pillows.
Bar fridge and microwave, toiletries in the bathroom.
Towels excellent.
Airconditioning excellent.
I was excited to see a very large, modern wide screen TV with onboard Android system.
Disappointed that no internet connection (so I could have used my own passwords for my streaming services.
Even more disappointed that there was no aerial connected, but I had brought my own tech and internet. I just switched off the TV.
Imagine my extreme displeasure to board the 3rd floor lift at 05:00 to have the doors closed - but no button worked!
I WAS TRAPPED IN THE LIFT!!!
I pressed the yellow emergency button for 5 seconds - no answer - pressed multiple times.
I phoned the hotel main number, so they could press the lift call button - no answer.
I phoned the 24/7 emergency 1300 number. The operator said she would send someone out - who would phone me with an ETA.
Getting anxious, being 60 years old with a heart condition, I dialled 000 to call the POLICE!
The dispatcher commended me on remaining so calm.
I assured her, being very hot in cramped spaces with very little air was definitely not conducive to my remaining calm.
They said to call 000 back if I got out before the fire brigade arrived.
Five minutes later I heard voices outside. Someone heard my banging on the lift doors and cries for help.
I GOT OUT
That night the guy on reception said sorry.
I explained that, although the room was marvelous - and that I did eventually get out, a man of my age and I'll health could have died - why wasn't anyone on duty to answer the damn lift emergency phone?
He said he was sorry.
AAnonymous UserThe room rate is cheap. I booked a cheaper hotel because I had to get up early to catch the flight. The only drawback was that I was given a disabled room on the lower floor. I had to get up early the next day so I didn't ask for a room change. The floor was high and I could smell the fumes from the restaurant downstairs. I recommend booking a room on a higher floor.
CChih minWe stayed in the hotel for three days(7/7-7/10). On the first day, no one came to clean the room. We thought we needed to notify the service counter to arrange cleaning. On the second day, we used the ”cleaning notification” button on the phone in the morning, but no one came to clean the next day. On the third day, we reported it to the service counter in the morning, and they said they would arrange for a cleaning staff. As a result, when we returned to the room on the third night, we found that it was still not cleaned (this was the first time we were deceived). So we called the service counter again, hoping that at least they could change the bath towels for us to use. The service counter staff replied that they would ask someone to bring us clean bath towels, but they did not keep their promise in the end. We were deceived again.
GGuest UserOnly lost one point from me, because of the WiFi signal but I can live without I'm just glad I don't have the kids with me. Personally apart from that my stay was flawless. It has the perfect, location, service, security, cleanliness, not overly priced and I've also saved a lot of cigarettes (because I'm too lazy to walk outside to have one). Then there's the bed!! Wow the bed is lovely, on arrival I had things to do but I laid down for a ”little bit” and I woke up at midnight 😬😮😁
I will definitely be returning in the future. .
GGuest UserExcellent location. Room was spacious. A pillow case had mildew stains on. I’m not sure how a tall person would be able to shower in the bathtub.🤔. I guess food warming would have been provided for if we contacted room service.
All in all we loved it. The buffet breakfast was great and the staff there also.
Thank you Mercure on George!
JJi around the worldWe’ve stayed at a The Village hostel in Canberra before and had a rather good experience, this was our first time in Cairns and we greatly appreciated their hospitality once again!
The hostel was huge, the rooms were very spacious and we overall were offered everything we needed (laundry room, all equipped kitchen, bathrooms, etc).
It was a short stay but we really enjoyed how close the hostel was from the local pool and night market!
It’s a 20-min taxi drive from the airport (note that there’s no public transport in this area of the city).
Would definitely recommend The Village overall, why not try some of their other locations in the upcoming future!
PPHILLIP JAMESThe Mantra Hotel has outstanding location. It is directly in front of the Woolworths supermarket - the best option in central Cairns. It's also virtually opposite (the esplanade side)the lagoon public beachfront swimming pool. Finally it's just a 5 minute walk from Cairns Cruise Terminal, with outstanding day trips to Green Island, Fitzroy Island and the Reef. I booked a sea view room. When you enter the room, you don't see the ocean, but a building across the road. However, the view from the balcony was amazing. The balcony overlooks the main features of lagoon on the sea front. During the day it is great view - the lagoon pools and sea in the background. At night you cannot see the sea (as to be expected) but you have the amazing lagoon lights, which makes it very desirable and even romantic. Our room was at the end of block, which overlooks a shopping mall (no car noise) - looking right from the balcony is the lagoon view and looking left is a mountain view. However, from 2:00pm to 6:00pm the sun comes directly into the balcony area, which means it unusable until sun sets. Of course if you don't mind baking in the sun on the balcony, this is not really a concern. The room itself is pretty basic. The mini fridge of OK and TV has domestic channels only - no cable TV for BBC/CNN. The bathroom is of a good size. There is combined shower & bath. However, when using the shower, it can slightly flood this bathroom. A shower curtain may be desirable because the glass panel is not sufficient enough. At $225 per night this hotel was not cheap and you can better deals by coming in the off-season OR going bit further down the esplanade, and choosing another hotel. The Mantra does have its own pool and it is wonderfully heated, with normal deck chairs you would expect at 4 star hotel. However, the pool gets very little natural sunlight, because it of its location between 2 buildings. Overall, the hotel has amazing location, and it is still recommended, despite the shortcomings mentioned. My final note: When we checked in, I was impressed with the level of service provided by the receptionist. She had a very welcome attitude and a wonderful personality.
PPingan2005The hotel is not bad, send the child to the University of Queensland, take a taxi to the school for 20 Australian dollars, it is a little problem to stay, Ctrip service is very good, and later solved,
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