Hotels With Wi-Fi in Rio Grande do Sul, Brazil

"The hotel was presented to us, the room was receptionable, bed, towels, welcome message. Good breakfast, hot shower. The environment was pleasant, even being low season, there was no overshoot noise, game room, clean pool, even being winter, waiting room and other organized environments. We like it very much."

"This place is very close to Caxias Airport. The taxi is 36 Brazilian reals. The facilities are a bit old, but the service staff are very enthusiastic and can communicate in English without limit. I will choose to stay here next time"

"The place smelled musty, so we moved to a much better room. However, there were no outlets to charge our cell phones or laptops, no chair for work—nothing like that was available. But the staff who worked there were very attentive."

"Positive points: The staff of the super friendly and available restaurant and balcony! Location OK well at the entrance of the city Negative: The size of the room - it's just a small sacking, this time I chose one who had the right to the side-conjugate to put the bags. There is no person in the shower. It's simple and I didn't think it was a good coffee."

"My experience at the hotel left much to be desired, especially considering it was a couple's trip to relax and enjoy a quiet night. I decided to organize the points to make the reason for my dissatisfaction clearer. The first problem occurred right at check-in. We arrived around 1:30 PM and, even after returning from lunch, at 2:10 PM our room was still not available, even though the official check-in time was 2 PM. We ended up waiting longer than expected without much explanation. When we finally got into the room, we had problems with the bathroom. The shower practically didn't work properly: the water came out in an extremely weak stream and didn't heat up. We contacted reception and they advised us to leave the shower running for about 10 minutes because of the boiler. We did exactly that and, even so, the water remained cold. The most frustrating thing was that there was no attempt to resolve the situation at that moment, such as offering another room or some alternative. It became clear that the problem was indeed with that specific room, because later, when we requested a room change, the shower in the new room was completely different: hot water working normally, much better pressure, and a comfortable shower. In other words, there was indeed a defect in the first room, and this could have been resolved earlier. At bedtime, another even worse problem arose. The room was apparently near some service area or staff activity. Around 2 am, it was impossible to rest because of constant noises: dragging, heavy footsteps, and conversations. We called reception to complain; they said they would resolve it, but about 20 minutes later the noise was even worse. We had to request a room change because it was simply impossible to sleep. Furthermore, the impression given was of little concern for the discomfort caused, without much cordiality or apology for the situation. Regarding breakfast, there is a good variety, but clearly the hotel cannot cater to the number of guests. The space becomes extremely crowded, and many items end up without being replenished. At the dessert table, for example, items like pudding and cheesecake ran out early and weren't replenished, even though it was only 9 am and breakfast was served until 10:30 am. Another negative point was the organization of the parking garage. Despite the parking being paid, retrieving the car was extremely slow. It took them a long time to locate and deliver the vehicles, causing unnecessary waiting. Overall, it was a frustrating experience due to the lack of organization, maintenance problems, and little concern for resolving guest issues."

"The conditions are not bad and the room is large. Very suitable for business trips, there is a big lake on the side, very comfortable at night. There is also a big shopping mall next to it, shopping and dining are very convenient."

"Hotel well located, excellent service.Reasonable breakfast (the quality of the bread and eggs should be improved)."

"Very clean and quiet. Room is big. Very good for any type of travels."