Hotels With Wi-Fi in Hong Kong, China

Booking a hotel can feel like a lucky dip, and you can't always rely solely on the review section. I saw a lot of negative comments when I booked this place, but I thought the price was reasonable and the location was great, so I decided to go for it. Turned out, the whole experience was a delightful surprise – practically a perfect score! 😍 First, let's talk about the location. It's right next to the busiest area of Causeway Bay, yet surprisingly quiet because it's next to the library and Victoria Park, which is their sports park with tons of soccer and basketball courts. It offers an open view and a peaceful environment. Downstairs, there are Ding Ding tram stops and various city bus stops, making it super convenient to get anywhere. The MTR stations (Causeway Bay and Tin Hau) are a few minutes' walk away, but after staying there, I realized that's not important at all. Buses are actually much cheaper and more convenient than the MTR, unless you're going somewhere very far. There's really no need to insist on taking the MTR. Even when we left with our luggage, walking those few minutes to the MTR didn't feel far at all. Secondly, the staff's service attitude was excellent. The front desk guy saw I had two kids and upgraded me directly to a larger bed, and on a higher floor too! That was an unexpected and pleasant surprise. From the window, there was a beautiful sea view of Victoria Harbour! 😀 I didn't experience any of the common complaints like slow elevators, probably because my family tends to go out late and come back late. All in all, I'd definitely want to stay here again on my next trip to Hong Kong!

To celebrate our anniversary, the hotel upgraded my city-view room to a racecourse-view room. The racecourse view was magnificent, and I imagine it would be even more exciting on a Wednesday race day. Due to environmental considerations, you need to bring your own toothbrush and toothpaste, but you can also buy them at the hotel for a very reasonable $1. Regarding the location, you need to use the underground tunnel from the hotel entrance to reach Wan Chai and Causeway Bay, which takes about ten to fifteen minutes.

I had a wonderful stay at this hotel, thanks to the incredible team. A special thank you to the front desk staff, who were exceptionally welcoming, professional, and efficient. They went above and beyond to handle every request with a smile, making me feel truly valued. The room was pristine and comfortable, but the top-notch hospitality is what makes this hotel stand out. I highly recommend this property and look forward to returning!

I am extremely disappointed with my stay at this Nathan hotel. The overall experience was far below my expectations. First, the front desk female staff were impolite and unprofessional during the check-in process. Their attitude made me feel unwelcome from the moment I arrived. To make matters even more disappointing, the day of my check-in was my birthday, and I had hoped to enjoy a pleasant stay. Instead, it turned into a very frustrating experience. After entering my room, I noticed that the air conditioning was not working properly. The room remained uncomfortably warm despite adjusting the temperature. I contacted the hotel, and an engineer came to inspect the air conditioner. He turned off the main power and restarted the system, but the problem remained unresolved. Rather than offering to change my room or provide an effective solution, the hotel simply gave us a fan. Providing a fan is not an acceptable solution to a faulty air conditioning system. The room remained hot and uncomfortable throughout the stay, which seriously affected my comfort, sleep quality, and overall experience. Given the poor service, the lack of professionalism, and the unresolved air conditioning issue, I believe the hotel failed to provide the standard of accommodation that guests should reasonably expect. Another male front desk staff member escorted us to Room 1004 on the Executive Floor. However, the room only had one king-size bed, and the hotel informed us that they could only provide a foldaway bed. This was completely different from the room type I had booked. My reservation was clearly for a room with two double beds, so I do not understand why the hotel failed to provide the room type that I had reserved and confirmed. This caused unnecessary inconvenience and added to my disappointment with the overall stay. The next day, the Duty Assistant Manager offered us two alternative rooms. However, neither of them was satisfactory. The first room was on the 10th floor, but it still had only one king-size bed, which did not match my original reservation. The second room was on the 5th floor and contained four twin beds in the form of two bunk beds. This room was clearly not comparable to the Executive Floor room that I had originally booked and was not suitable for our needs. I made my booking based on the expectation that the hotel would provide the room type that was confirmed in my reservation. Unfortunately, the hotel failed to do so, which significantly affected our stay. In addition to the issues mentioned above, the hair dryer in our room was also defective because the power plug had come loose and could not be used safely. I contacted the front desk to request a replacement hair dryer, but I was informed that the Housekeeping team first needed to come to the room to verify the issue before a replacement could be provided. This unnecessary process caused further inconvenience during our stay. I would, however, like to recognize the professionalism and excellent service provided by the Housekeeping staff and the bellboy. They were polite, helpful, and courteous throughout our stay, and they deserve to be commended for their efforts. Unfortunately, the same cannot be said for the front desk staff. Their attitude was consistently disappointing from check-in to check-out. The male staff member who assisted us during check-out was also unfriendly and unprofessional. I believe the front desk team requires further customer service training to improve their attitude and the way they communicate with guests. Overall, this was one of the most disappointing hotel experiences I have ever had. I will not stay at Nathan Hotel again, nor will I recommend it to others. I sincerely hope that Trip.com and the hotel will take this complaint seriously and provide a fair resolution to this matter.

I had a wonderful stay at WAKE Concept Hotel during my recent trip to Hong Kong. The location is excellent, just a short walk from Yau Ma Tei MTR Station, making it very convenient to explore the city, visit attractions, and find local restaurants nearby. The hotel has a modern and stylish design, and the room was clean, comfortable, and well-maintained. Although the room size is compact, which is common in Hong Kong, the layout is efficient and provides everything needed for a pleasant stay. The bed was comfortable, and the amenities were good. The staff were friendly, professional, and always willing to help. Check-in and check-out were smooth, and the overall service exceeded my expectations. For travelers looking for a clean, convenient, and good-value hotel in a central location, WAKE Concept Hotel is an excellent choice. I would definitely stay here again on my next visit to Hong Kong.

Very convenient location just outside N5 Exit of Tsim Sha Tsui station. Room isn’t much but does the job. Wifi is extremely stable and aircon is strong as well. Some things to note: as the room is narrow so it might be difficult to open your luggage; waiting time for the lift might take long; check in counter is quite busy so factor in at least 15-20 minutes for check in / check out at the stipulated time

The hotel is 200 meters from the subway station, with many delicious and diverse food options nearby. Upon check-in, I received a room upgrade and coffee vouchers. The staff helped with my luggage and even gave a gift to my child. My only minor complaint is that the toilet wasn't perfectly clean, but everything else was great.

I really enjoyed my stay here! It was especially cool for me to stay in this particular building because it's where the famous movie 'Chungking Express' was filmed. That alone makes the place special and gives it a unique vibe. The room was clean, cozy, and equipped with everything needed for a comfortable stay. The air conditioning worked perfectly and kept the room cool, which was especially important in the hot and humid weather. I also want to give a special shout-out to the host. He was very welcoming, friendly, and always ready to help. Check-in was quick, and I was even able to check in earlier than the set time.

The room was at the end of the hall and larger than I expected. The hotel is close to the sea with a private beach and a swimming pool. The views from the hotel are great, perfect for a vacation. Transportation isn't very convenient, but there's a shuttle bus to the subway station. The facilities are quite old but generally clean, though the hygiene could still be improved.

I was very disappointed with my stay at this five-star hotel. Firstly, the check-in process was incredibly inefficient; I had to wait a long time without any clear explanation or attempted remedies from the staff. Secondly, the room's cleanliness was subpar – there were noticeable stains on the floor by the bed and water marks on the vanity, making the overall impression less than clean. The biggest issue impacting my experience was the poor soundproofing; I could clearly hear noises from the hallway and the adjacent room, making it almost impossible to get a peaceful night's sleep. Furthermore, the service attitude didn't live up to the professional standards expected of a 'five-star' establishment; issues I reported were handled slowly, and responses were unenthusiastic. The dining experience also fell short – while the breakfast selection wasn't small, some food items were cold or not replenished promptly, leading to an average experience. I hope the hotel seriously addresses these issues and genuinely improves its hygiene, response times, and service standards, rather than just relying on its reputation. The overall experience did not meet expectations, and I will not consider staying here again.