Hotels With Wi-Fi in Derbyshire, United Kingdom

Not too bad, apart from the construction going on in the hallways on our floor and longer walks to the lift and exit stairs, breakfast is reasonable, nice lady Honey, the breakfast staff nice staff, reception staff is good, room is good. Nice view.

Pleasant hotel. Friendly staff. Have stayed here before when visiting relatives. Walking distance to the train station and there is a restaurant chain across the road for lunch and evening meals if you don't fancy going into town..

Location: conveniently close to the motorway and close to town. Room was very small and cramped. But clean and equipped with the essentials.

Lovely location, (pretty village) lovely grounds and impressive entrance. However, we weren’t in the main hotel. The room was large but old fashioned. The roof sloped at the sides which we banged our heads on several times. The window was small which made it stuffy and it was very dark, no main light in the bedroom only lamps. Bed was king size and comfortable. The room and bathroom was clean. We used the restaurant once for dinner and we had 2 breakfasts and the food was nice and reasonable priced. Breakfast was self service (as ours was included) with a good and plentiful variety. The staff were friendly and helpful but professional. We didn’t use the pool in the end as it meant going outside and back inside, as our room was not connected to a covered route to the pool. Nothing really to complain about but we did expect the room to be a bit more luxurious. Slightly overpriced for the room. I expect the price was based on the available amenities.

During our stay in a standard room, we had modest expectations based on the price point. Unfortunately, the room did not meet even those expectations. Here are some specific issues we encountered: 1. The bed was hard and uncomfortable, making it difficult to get a restful night's sleep. 2. The bathroom exhaust fan was not functioning correctly. 3. The furniture was uneven, and the TV was mounted in a way that caused it to bend on one side. 4. The air quality in the room felt heavy, and we could only open the window slightly. Overall, these factors contributed to a disappointing experience in the standard room.

Our recent stay at the Leonardo Derby City Centre was exceptionally enjoyable. The hotel’s prime location is great. The pricing was reasonable, and we made the decision to upgrade to the executive room. This upgrade provided us with complimentary alcoholic beverages, chocolate cans of soft drinks, coffee at the hotel bar, and a 20% discount on food, which proved to be a worthwhile. It also has underground parking (get there early to secure a position. We would certainly recommend this hotel for future stays.

Very friendly welcome. Room was clean and bed was comfortable. Bathroom all clean and in good working order. No complaints at all

A well located very comfortable Hotel. Staff were always friendly and helpful. Well laid out lounge next to Reception with a bar and where breakfast was served and also had a snooker table. A nice touch which in the present economic situation, many Hotels would have ceased doing, was the daily chocolate mints

I have used this place a few times for groups. This time they really fell short. There is no one in charge. Very difficult to speak to a manager. Issues with the restaurant. Short staffed. Food was too salty. Soya sauce based dishes were not edible. No one asked when sent back unfinished if there was an issue. Only robots delivering food and very inexperience staff. Couldn't order more drinks in good time. Breakfast is buffet and is very basic. Ok. It is clean. However, for £250 a room I think that it is overpriced. Thank goodness for Trip.com much better rate 2 days before the event. Baths do not drain. Taps and fittings are loose or not finished properly. Poor customer service overall, despite having 5 rooms in our group and dinner for 10. Said they would call me back. Which they have not. That was after speaking to a man who said that he was not the manager, had only worked there for 8 weeks, yet told me that I was not familiar with the service industries! Such a shame. Will have to find somewhere else next time. Not a hint of a smile or an apology or anything to say that he would feed back. 🤷