Hotel near Malacca City Center,Melaka82.4% of visitors choose this area
JJt8332026.03.15
We stayed at Swiss-Garden Hotel Melaka during our recent family trip and had a generally pleasant stay.
We travelled as a family of four, and the room size was comfortable enough for all of us. The layout was practical and there was sufficient space for luggage and movement. The room itself was clean and reasonably well kept, although the hotel does show some signs of aging, particularly in certain fixtures and furnishings.
The location is fairly convenient, with easy access to parts of the city and not too far from the main attractions. It worked well for our short family visit around Melaka.
One area that could use improvement is the gym, which unfortunately did not appear to be well maintained during our stay. Some of the equipment seemed worn and the overall condition could be better.
Overall, the stay was comfortable and decent for families, especially if you are looking for a reasonably spacious room at a fair price. With some refurbishment and better maintenance of facilities, the hotel could definitely enhance the guest experience further.
Hotel near Malacca City Center,Melaka82.4% of visitors choose this area
OOMAR AL-ATTAS2026.03.24
The location is close to Kampung Morten, and you can easily walk at a relaxed pace to Jonker Street, which is about 1 km away.
The room was comfortable and clean, with a nice mattress and pillows, strong aircond, hot shower working well, and free WiFi provided.
The view from the higher floors is really nice, you can see Melaka town clearly and even the Straits of Malacca.
The breakfast buffet was decent, not a huge selection but still enough choices to start the day.
The shopping mall downstairs isn’t very interesting, and there aren’t many restaurant options available.
The worst thing here is the lift service, ridiculously slow, sometimes taking more than 10 minutes just to wait for the lift.
Booked online is better since holiday season the hotel gonna be packed and fully-booked. Some part of this hotel is under construction, so alot of facilities is unavailable to use. No gym, no rooftop bar, no in-house restaurant. Checked in process is fine, but the receptionist is not very friendly. Breakfast food type is Chinese food, but kinda spicy. Overall nice buffet spread for the price. Parking is free, but shared with other hotel and maybe public also can park there because no security guard. I wanna use the EV charger to charge my car, but even got 4 bays, since the area space is limited, cant use all bays or else gonna block the road for people to go in and out. Got frustrated with non-EV car that parked at the EV bay (even receptionionist cant find out whos car is that). Hotel room is fine, clean enough and comfy for the price and location. Other than I cant charge my car and the non friendly receptionist during check in time, I would recommend this hotel.
Hotel near Malacca City Center,Melaka82.4% of visitors choose this area
YYangyangdecaodi2026.03.24
The lobby is impressive, and the breakfast offers a wide variety of choices. The hotel's location is excellent. From the hotel, you can cross the road to Heroes Square (outdoor), walk diagonally across the square, and on your right, you'll see the Sultan's Palace. Slightly to the left is the Santiago Ancient City Gate. After passing through the gate, you can climb the stairs to the St. Paul's Church ruins and enjoy a panoramic view of the city. Then, take the ramp down, passing the Cheng Ho Cultural Museum, to reach the Dutch Square (Red Square), Victoria Fountain, and Christ Church. Dutch Square is situated by the Malacca River, and crossing the busiest bridge leads you to Jonker Street. It's safe to say the hotel is the newest building closest to the old town. However, the service seems to be lacking. The front desk staff are not very efficient; you often see long lines of customers, and when asked for information about the hotel, they only provide one-word answers, appearing unprofessional. There's only one trash can in the guest room, so you have to move it between the room and the bathroom. The bed also slants forward, and when I complained to housekeeping, nothing was done – they completely ignored it, so I had to improvise. Honestly, considering the hotel's facilities and location, the five-star price isn't bad, but factoring in the service, the value for money is just average.
We went during the non peak season so the hotel wasn’t crowded. First time visiting there, hotel was bigger than we thought. They upgraded us to Deluxe room, the room was quite a walk from the reception area/pool side. Breakfast was just average, pool is great for kids, we had a lot of fun. One thing that was not pleasant was we’re locked outside of our room for quite some time because the door lock was out of battery, and the staff took a long time to come.
Hotel near Malacca City Center,Melaka82.4% of visitors choose this area
AAnonymous User2026.03.22
Booked a room with 2 king beds for a 2 night stay w my family.
Pros :
1. Spacious room size
2. Comfy beds
3. Beautiful view (we could see the entire city and our window was facing towards sea)
4. Free Parking
5. 10-15 mins walking distance to the River Cruise
6. No problems with lifts.
Just some additional notes for travellers :
(If) you don’t want room service to clean your rooms bc you don’t mind reusing your towels, you will not be able to receive the complimentary water bottles.
For families with cars, (if) you need to travel back and forth between the hotel and outside, you will always need to stop by the lobby counter to validate your carpark ticket in order to get free parking and it’s only valid for 15 minutes (more than enough time).
Hotel near Malacca City Center,Melaka82.4% of visitors choose this area
Aabdulmukmiin2026.02.01
A proper hotel with its own parking compund. The hotel is quite new, with sufficient facilities like swimming pool and gym area. The room is spacious and complete with the basic toiletries. The aircond was good and cleanliness of the whole room is average. The only small problem with my room was the shower area. There's some sort of blockage with the drain but overall the shower experience was good with steady strong current flow. Overall, this hotel is very well worth the price of slightly above RM100.
Good environment, clean and comfortable room for families member.. the hotel located in the middle's of malacca town and full of facilities. The swimming pool outside the hotel building also clean and suitable for kids and adult. Will repeat if come to malacca 🥰🥰
Hotel near Klebang,Melaka Tengah11.8% of visitors choose this area
GGuest User2026.02.22
The hotel overall is great, me and my family had good experience there. The rooms are spacious and nice; however, I do expect a larger space for family suite, but the balcony is large.
Complementary parking was given, the car park was a bit doggie to be frank.
One of the greatest highlights for us is the kids playground and kids club. It was huge and nice, my kid has awesome time there. Swimming pool is rather small for the size of the hotel though.
As for the hotel breakfast buffet, well, it was not to our preference. Too much of western, and the taste was far from delicious. Would suggest to add a bit more local delights eg Malay kuih.
Overall a good experience.
Hotel near Malacca City Center,Melaka82.4% of visitors choose this area
AAnonymous User2026.03.12
The hotel is in a great location and very convenient for getting around. The room was clean and well maintained, making the stay comfortable.
However, the breakfast could be improved with more variety. In addition, the egg station is located outside the main breakfast area, which can be a little inconvenient for guests. It would be better if the egg station could be placed inside the breakfast area.
Overall, it was still a pleasant stay.
Great
649 reviews
9.0/10
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9.2/10
Great
GGuest UserGreat hotel for Melaka! Old baba nyonya house converted! Still kept some of the features. They even provided old coins as a token for welcome drinks. Rooms were clean and provided most common amenities! Room a tad small, would be good to provide a coach area. Car park insuffient for all guests but understandable for such prime area, able to find spots in surrounding. The bar kept running out of ingredients for cocktails etc, could improve. The toilet at the lobby could be cleaned more frequently. Breakfasts were generally well, especially the local delicacies!
YYangyangdecaodiThe lobby is impressive, and the breakfast offers a wide variety of choices. The hotel's location is excellent. From the hotel, you can cross the road to Heroes Square (outdoor), walk diagonally across the square, and on your right, you'll see the Sultan's Palace. Slightly to the left is the Santiago Ancient City Gate. After passing through the gate, you can climb the stairs to the St. Paul's Church ruins and enjoy a panoramic view of the city. Then, take the ramp down, passing the Cheng Ho Cultural Museum, to reach the Dutch Square (Red Square), Victoria Fountain, and Christ Church. Dutch Square is situated by the Malacca River, and crossing the busiest bridge leads you to Jonker Street. It's safe to say the hotel is the newest building closest to the old town. However, the service seems to be lacking. The front desk staff are not very efficient; you often see long lines of customers, and when asked for information about the hotel, they only provide one-word answers, appearing unprofessional. There's only one trash can in the guest room, so you have to move it between the room and the bathroom. The bed also slants forward, and when I complained to housekeeping, nothing was done – they completely ignored it, so I had to improvise. Honestly, considering the hotel's facilities and location, the five-star price isn't bad, but factoring in the service, the value for money is just average.
JJoijoijoijoiWe went during the non peak season so the hotel wasn’t crowded. First time visiting there, hotel was bigger than we thought. They upgraded us to Deluxe room, the room was quite a walk from the reception area/pool side. Breakfast was just average, pool is great for kids, we had a lot of fun. One thing that was not pleasant was we’re locked outside of our room for quite some time because the door lock was out of battery, and the staff took a long time to come.
GGuest UserBooked online is better since holiday season the hotel gonna be packed and fully-booked. Some part of this hotel is under construction, so alot of facilities is unavailable to use. No gym, no rooftop bar, no in-house restaurant. Checked in process is fine, but the receptionist is not very friendly. Breakfast food type is Chinese food, but kinda spicy. Overall nice buffet spread for the price. Parking is free, but shared with other hotel and maybe public also can park there because no security guard. I wanna use the EV charger to charge my car, but even got 4 bays, since the area space is limited, cant use all bays or else gonna block the road for people to go in and out. Got frustrated with non-EV car that parked at the EV bay (even receptionionist cant find out whos car is that). Hotel room is fine, clean enough and comfy for the price and location. Other than I cant charge my car and the non friendly receptionist during check in time, I would recommend this hotel.
GGuest UserWe really loved this hotel. It's spacious. The seaview is excellent & the beachfront is clean. It's centrally located & near Pantai Klebang which is buzzling & lively on weekends
TTiya TanOverall, this hotel is clean and comfortable. Here's what I liked:
- The room had carpet, but it was clean and odor-free.
- I really liked that the room had plenty of lighting! Usually, most hotels have very dim lighting in the rooms.
- Regarding soundproofing, even though it's by the roadside, I couldn't hear any car or motorcycle noise at all! However, you can hear the vacuum cleaner when housekeeping is cleaning.
- Parking was easy to find.
- The shower pressure was great.
- The air conditioning was cold enough.
I'll definitely be staying here again next time! ✌
MMiss mysterygurlGood environment, clean and comfortable room for families member.. the hotel located in the middle's of malacca town and full of facilities. The swimming pool outside the hotel building also clean and suitable for kids and adult. Will repeat if come to malacca 🥰🥰
GGuest UserOverall, it was a pleasant stay. The room was clean, but the toilet facilities need upgrading. The staff were polite and helpful. However, there were minor issues with the pool facilities, as no towels were provided. Still, it was a good experience and worth staying for the price.
GGuest UserThe hotel overall is great, me and my family had good experience there. The rooms are spacious and nice; however, I do expect a larger space for family suite, but the balcony is large.
Complementary parking was given, the car park was a bit doggie to be frank.
One of the greatest highlights for us is the kids playground and kids club. It was huge and nice, my kid has awesome time there. Swimming pool is rather small for the size of the hotel though.
As for the hotel breakfast buffet, well, it was not to our preference. Too much of western, and the taste was far from delicious. Would suggest to add a bit more local delights eg Malay kuih.
Overall a good experience.
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